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Model
KX-TG5511CAB KX-TG5511CAJ KX-TGA550RUB KX-TGA550RUJ KX-TGA551RUB KX-TGA551RUJ (serv.man2)
Pages
88
Size
2.7 MB
Type
PDF
Document
Service Manual
Brand
Device
Telephone / DIGITAL CORDLESS PHONE
File
kx-tg5511cab-kx-tg5511caj-kx-tga550rub-kx-tga550ru.pdf
Date

Panasonic KX-TG5511CAB / KX-TG5511CAJ / KX-TGA550RUB / KX-TGA550RUJ / KX-TGA551RUB / KX-TGA551RUJ (serv.man2) Service Manual ▷ View online

33
KX-TG5511CA/KX-TGA550RU/KX-TGA551RU
9.1.4.3.
Check Table for RF part
Note:
(*1) Refer to Adjustment Standard (Base Unit) (P.50)
(*2) Refer to Adjustment Standard (Handset) (P.54)
No.
Item
BU (Base Unit) Check
HS (Handset) Check
1
Link Confirmation Normal
HS, BU Mode: [Normal mode]
1. Register Regular HS to BU (to be 
checked).
2. Press [Talk] key of the Regular HS to 
establish link.
1. Register HS (to be checked) to Regular 
BU.
2. Press [Talk] key of the HS to establish link.
2
X’tal Frequency confirmation
1. Check X’tal Frequency. (*1)
(10.368 MHz ± 100 Hz)
1. Check X’tal Frequency. (*2)
(10.368 MHz ±100Hz)
3
Range Confirmation Normal
HS, BU Mode: [Normal mode]
1. Register Regular HS to BU (to be 
checked).
2. Press [Talk] key of the Regular HS to 
establish link.
3. Compare the range of the BU (being 
checked) with that of the Regular BU.
1. Register HS (to be checked) to Regular 
BU.
2. Press [Talk] key of the HS to establish link.
3. Compare the range of the HS (being 
checked) with that of the Regular HS.
34
KX-TG5511CA/KX-TGA550RU/KX-TGA551RU
9.1.5.
Check Handset Transmission
Cross Reference:
Signal Route (P.15)
9.1.6.
Check Handset Reception
Cross Reference:
How to Check the Handset Speaker or Receiver (P.58).
Signal Route (P.15)
9.1.7.
Check Caller ID
Cross Reference:
Signal Route (P.15)
OK
Check MIC of Handset.
Check CDL TX (HANDSET) in Signal Route.
Check Handset Speaker in How to check the Handset 
Speaker or Receiver
.
OK
Check CDL RX (HANDSET) in Signal Route.
Check Caller ID in Signal Route.
35
KX-TG5511CA/KX-TGA550RU/KX-TGA551RU
9.1.8.
Bell Reception
9.1.8.1.
Base Unit
9.1.8.2.
Handset
Cross Reference:
Telephone Line Interface (P.11)
Check Link (P.27)
How to Check the Handset Speaker or Receiver (P.58)
Check around C54, C55, R36, R37.
When bell signal is coming, is there bell sound  
signal at BBIC (IC7: 20, 21)?
NO
YES
When bell signal is coming, is there bell sound
signal at BBIC (IC7: 24)?
Check around C3, C4, C5, C6, R3, R4, R5, R6,
C136, C137, R32, R33, R34, R35, C52, C53, 
L1, L2, C168, C42, C43,R42,R43 
NO
Does the bell sound from SPEAKER?
Check around SP+, SP- .
When bell signal coming, is there bell sound signal 
at BBIC (IC1: 33, 35)?
NO
NO
YES
When bell signal coming, is there bell sound signal
at SP+, SP- ?
YES
Check BBIC (IC1), C78, C79, C73, C72, D13, 
D14, R208, R209
NO
Check cable of SPEAKER and resistance value
of SPEAKER.
36
KX-TG5511CA/KX-TGA550RU/KX-TGA551RU
9.2.
Troubleshooting by Symptom (Base Unit and Charger Unit)
If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester
(*1) or not. 
Note:
(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic
level in detail.
(*2) Refer to Check Point (Base Unit) (P.36)
9.2.1.
Check Point (Base Unit)
Please follow the items below when BBIC or EEPROM or FLASH is replaced.
Note:
After the measuring, suck up the solder of TP.
*: The Setting Method of JIG (Base Unit) (P.48) is required beforehand.
The connections of simulator equipment are as shown in Adjustment Standard (Base Unit) (P.50).
You have DECT Tester. 
(Model Number : CMD60)
Check item (A)-(I),(T).
Check item (A)-(I), (J)-(P),(T).
Check item (A)-(G),(Q),(T).
Check item (A)-(G), (J)-(P), (Q),(T).
-
Check item (J)-(P).
Check item (Q).
Check item (Q).
Check item (Q).
Check item (Q).
Check item (A)-(I).
Check item (A)-(P).
You cannot dial.
You cannot hear the caller's voice.
You cannot use handset a little away from base unit 
even if the handset is within range of the base unit.
The acoustic transmit level is high or low.
The acoustic reception level is high or low.
Base unit and handset do not link each other.
The unit cannot charge.
Check item (R).
Check item (R).
Remedy (*2)
Symptom
You don't have DECT Tester.
Items
Check 
Point
Procedure
Check or 
Replace Parts
(A)
3.0 V Supply 
Confirmation
VDD3
1. Confirm that the voltage between test point VDD3 and GND is 3.0 V ± 0.2 V.
IC2, IC3, C32, 
C36, C86, C87, 
C88, R91, R92, 
R93, R95, D10, 
Q10, L3
(B)
1.8 V Supply 
Confirmation
VDD1
1. Confirm that the voltage between test point VDD1 and GND is 1.8 V ± 0.02 V.
2. Execute the command “VDD”, then check the current value.
3. Adjust the 1.8V voltage of VDD1 executing command “VDD XX“(XX is the
value).
Q8, C75, C614, 
C61, IC7
(C) Charge Pump 2.5V
Supply Confirmation
VDD5
1. Confirm that the voltage between test point VDD5 and GND is 2.5 V ± 0.3 V.  IC7,C625,C631
(D) Charge Pump 3.0V
Supply Confirmation
VDD4
1. Confirm that the voltage between test point VDD4 and GND is 3.0 V ± 0.2 V.  IC7,C616,C630
(E)*
BBIC Confirmation
-
1. BBIC Confirmation (Execute the command “getchk”).
2. Confirm the returned checksum value.
Connection of checksum value and program number is shown below.
IC7, X1, R77, 
RA80
(F)* EEPROM Confirmation
-
1. EEP-ROM Confirmation (Execute the command "sendchar EPV").
2. Confirm the returned Value(Value for reference is written at “EEPROM C/
SUM” in Software_Version_Table.xls).
IC7, RA402, 
C51, R657, 
IC401
(G)* BBIC Clock Adjustment
CLK
1. Input Command “ sendchar WWD ff 48 IC 8006”
2. Confirm that the voltage between testpoint VDD4 and GND is less than 1.0 V.
3. Input Command “ sendchar sfr”, then you can confirm the current value.
4. Check X’tal Frequency. (10.368 MHz ± 100 Hz).
5. If the frequency is not 10.368MHz ± 100Hz, adjust the frequency of CLK
executing the command “sendchar sfr xx xx (where xx is the value)” so that
the reading of the frequency counter is 10.368000 MHz ± 5 Hz.
X1, IC7, R430, 
C305
checksum value
357D
program number
DBQ1EN
ex.)
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