Panasonic KX-HDV330RUB Service Manual ▷ View online
21
KX-HDV330 Series
7.2.2.
Functional Test mode lists
(HOOK TEST)
1. Then the LCD displays [HOOK Test].
(When skip [HOOK Test], Press SP-PHONE key.)
The RINGER LED is on/off according to HOOK switch.
Press SP-PHONE key.
The RINGER LED is on/off according to HOOK switch.
Press SP-PHONE key.
(EHS TEST)
2. Then the LCD displays [EHS Test](test for plantronics EHS).
The RINGER LED is on : EHS unit connected
The RINGER LED is off : EHS unit unconnected
Press SP-PHONE key.
The RINGER LED is off : EHS unit unconnected
Press SP-PHONE key.
3. Then the LCD displays [Jabra Test](test for Jabra EHS).
The RINGER LED is on : Jabra unit connected
The RINGER LED is off : Jabraunit unconnected
Press SP-PHONE key.
The RINGER LED is off : Jabraunit unconnected
Press SP-PHONE key.
(LCD TEST)
4. Then the Color TFT LCD displays a white screen.
Press # key.
5. Then the Color TFT LCD displays a color bar test chart.
Press SP-PHONE key.
(KEY TEST)
6. Then the LCD displays [Key-Check Test] . Press all keys except SP-PHONE key.
Press SP-PHONE key.
7. Then the LCD displays [Key-Check OK].
Press SP-PHONE key.
Then the Color TFT LCD displays the soft version.VER : xx.xxx].
Press SP-PHONE key.
Then the Color TFT LCD displays the soft version.VER : xx.xxx].
Press SP-PHONE key.
(ACOUSTIC TEST)
8. Then the LCD displays [RESONANCE test].
Confirm speaker is functioning.
Press SP-PHONE key.
Press SP-PHONE key.
9. Then the LCD displays [ACOUSTIC TEST].
This TEST mode is not used in service. Press SP-PHONE.
(INFORMATION)
10. Then the LCD displays [MODEL : KX-HDV330][DEST : xx].
Press SP-PHONE key.
11. Then the LCD displays [PASS : xxxx].
Press SP-PHONE key.
12. Then the LCD displays MAC address[MAC : xx:xx:xx:xx:xx:xx].
Press SP-PHONE key.
7.2.3.
Quit this Test Mode
It is OK to quit anytime during test mode. Disconnect AC adaptor or Ethernet cable(PoE).
22
KX-HDV330 Series
8 Service Mode
8.1.
Factory Setting
8.1.1.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase stored Phone numbers, Caller list and etc.).
This operation should not be performed for a usual repair.
This operation should not be performed for a usual repair.
To perform IP Reset
1. Connect power plug (AC adaptor or PoE Hub)
2. Press "1", "5", "9" and "*" at the same time until LCD displays [factory reset].
3. Wait for the reset process until it LCD displays [factory reset done].
4. Disconnect AC adaptor or Ethernet cable(PoE)
2. Press "1", "5", "9" and "*" at the same time until LCD displays [factory reset].
3. Wait for the reset process until it LCD displays [factory reset done].
4. Disconnect AC adaptor or Ethernet cable(PoE)
8.2.
How to Change MAC Address Label
(Procedure after Replacing the Main P.C.B.)
(Procedure after Replacing the Main P.C.B.)
When replacing the Main P.C.B., customer data shall be renewed before sticking the included MAC/Address.
8.2.1.
Replacing Main P.C.B.
MAC label
Main P.C.B.
New MAC address
New
Main P.C.B.
Main P.C.B. KIT from service part
Defective
Main P.C.B.
(*1)
(*2)
Waiting for repair
Scrap
Defective
Main
P.C.B.
Main
P.C.B.
Defective
Main
P.C.Board
Main
P.C.Board
Old MAC address
23
KX-HDV330 Series
8.2.2.
Attaching MAC Address Label
Attach the new MAC address label to the unit by placing over the old label.
Attach the new label
NEW MAC Address Label
24
KX-HDV330 Series
9 Troubleshooting Guide
9.1.
No Operation
9.1.1.
Power ON Error
9.1.2.
Power Supply : AC adaptor
Yes
No
No
Yes
Related parts:Color LCD module,CN1,
See 9.2 Color LCD with Touch Panel Does Not
Operate. (P.30)
See 9.2 Color LCD with Touch Panel Does Not
Operate. (P.30)
Sea Table-1(P.27)
Related parts: Power supply
See 9.1.2 AC Adaptor (P.24) or
See 9.1.3. PoE (P.26)
Sea Table-1(P.27)
See 9.1.2 AC Adaptor (P.24) or
See 9.1.3. PoE (P.26)
Sea Table-1(P.27)
Confirm the Color LCD module.
Is it working?
Is it working?
When input any POWER(AC adaptor or PoE).
Does RINGER-LED (BLUE) light?
Does RINGER-LED (BLUE) light?
END
Check the soldering.
Resolder or replace parts as needed.
Resolder or replace parts as needed.
Yes
No
Related parts: F301,L306,C322,C318,D302,D301
JK301
Check the soldering.
Resolder or replace parts as needed.
Resolder or replace parts as needed.
Measure the voltage at TP:12V.
Is it about 12V?
Is it about 12V?
GO TO A
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