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Model
KX-TG2511RUM KX-TG2511RUN KX-TG2511RUS KX-TG2511RUT KX-TG2512RUN KX-TG2512RUS KX-TG2521RUT KX-TGA250RUM KX-TGA250RUN KX-TGA250RUS KX-TGA250RUT
Pages
83
Size
3.56 MB
Type
PDF
Document
Service Manual / Supplement
Brand
Device
Provideo / DIGITAL CORDLESS ANSWERING SYSTEM
File
kx-tg2511rum-kx-tg2511run-kx-tg2511rus-kx-tg2511ru.pdf
Date

Panasonic KX-TG2511RUM / KX-TG2511RUN / KX-TG2511RUS / KX-TG2511RUT / KX-TG2512RUN / KX-TG2512RUS / KX-TG2521RUT / KX-TGA250RUM / KX-TGA250RUN / KX-TGA250RUS / KX-TGA250RUT Service Manual / Supplement ▷ View online

36
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10.1.4.3. Check Table for RF part
Note:
(*1) Refer to Adjustment Standard (Base Unit) (P.51)
(*2) Refer to Adjustment Standard (Handset) (P.55)
No.
Item
BU (Base Unit) Check
HS (Handset) Check
1
Link Confirmation Normal
HS, BU Mode: [Normal mode]
1. Register Regular HS to BU (to be 
checked).
2. Press [Talk] key of the Regular HS to 
establish link.
1. Register HS (to be checked) to Regular 
BU.
2. Press [Talk] key of the HS to establish link.
2
X’tal Frequency confirmation
HS, BU Mode: [Test mode]
1. Check X’tal Frequency. (*1)
(13.824 MHz ± 100 Hz)
1. Check X’tal Frequency. (*2)
(10.368 MHz ± 100Hz)
3
Range Confirmation Normal
HS, BU Mode: [Normal mode]
1. Register Regular HS to BU (to be 
checked).
2. Press [Talk] key of the Regular HS to 
establish link.
3. Compare the range of the BU (being 
checked) with that of the Regular BU.
1. Register HS (to be checked) to Regular 
BU.
2. Press [Talk] key of the HS to establish link.
3. Compare the range of the HS (being 
checked) with that of the Regular HS.
37
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10.1.5.
Check Handset Transmission
Cross Reference:
Signal Route (P.17)
10.1.6.
Check Handset Reception
Cross Reference:
How to Check the Handset Speaker or Receiver (P.59).
Signal Route (P.17)
10.1.7.
Check Caller ID
Cross Reference:
Signal Route (P.17)
OK
Check MIC of Handset.
Check CDL TX (HANDSET) in Signal Route.
Check Handset Speaker in How to check the Handset 
Speaker or Receiver
.
OK
Check CDL RX (HANDSET) in Signal Route.
Check Caller ID in Signal Route.
38
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10.1.8.
Bell Reception
10.1.8.1. Base Unit
[Changed from original section “9.1.8.1. Base Unit”]
10.1.8.2. Handset
Cross Reference:
Telephone Line Interface
Check Link
How to Check the Handset Speaker or Receiver
10.1.9.
Check TAM Operation (for KX-TG2521 only)
[Changed from original section “9.1.9. Base Unit”]
Cross Reference:
Power Supply Circuit (P.12)
Note:
(*1) When replacing FLASH MEMORY (IC601), TAM data need to be written to it. Refer to Base Unit of Things to Do after
Replacing IC or X'tal
 (P.56)
NO
When bell signal is coming, is there bell sound 
signal at BBIC (IC501: 5)?
Check around C110, C111, C112, C113, C114,
R111, R112, R113, R114, D113, Q111, P101. 
Does the bell sound from SPEAKER?
Check around SP+, SP- .
When bell signal coming, is there bell sound signal 
at BBIC (IC5: 35, 37)?
NO
NO
YES
When bell signal coming, is there bell sound signal
at SP+, SP- ?
YES
Check BBIC (IC5), D13, D14. 
NO
Check cable of SPEAKER and resistance value
of SPEAKER.
Check IC601 and BBIC (IC501) of Base Unit. (*1)
Is there a TAM icon on the Handset display?
Turn on the Answering System.
NO
NO
YES
Is the voltage of VBAT of Base Unit about 3.0 V
and +3.0V about 3.0 V?
YES
Check Power Supply Circuit.
39
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10.2. Troubleshooting by Symptom (Base Unit and Charger Unit)
[Changed from original section “9.2. Troubleshooting by Symptom (Base Unit and Charger Unit)”]
If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester
(*1) or not. 
Note:
(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic
level in detail.
(*2) Refer to Check Point (Base Unit)
10.2.1.
Check Point (Base Unit)
[Changed from original section “9.2.1. Check Point (Base Unit)”]
Please follow the items below when BBIC or EEPROM or FLASH is replaced.
Note:
After the measuring, suck up the solder of TP.
*: The Setting Method of JIG (Base Unit)
The connections of simulator equipment are as shown in Adjustment Standard (Base Unit)
Symptom
Remedy (*2)
You don’t have DECT Tester.
You have DECT Tester. 
(Model Number: CMD60)
You cannot dial.
Check item (A) - (G).
Check item (A) - (G), (H) - (L).
You cannot hear the caller’s voice.
Check item (A) - (E), (M).
Check item (A) - (E), (H) - (L), (M).
You cannot use the handset a little away from base unit even if the
handset is within range of the base unit.
-
Check item (H) - (L).
The acoustic transmit level is high or low.
Check item (M).
Check item (M).
The acoustic reception level is high or low.
Check item (M).
Check item (M).
Base unit and handset do not link to each other.
Check item (A) - (G).
Check item (A) - (L).
The unit cannot charge.
Check item (N).
Check item (N).
TAM does not work. (for KX-TG2521 only)
Check item (O).
Check item (O).
Items
Check 
Point
Procedure
Check or 
Replace Parts
(A)
3.0 V Supply 
Confirmation
    
VBAT
1.Confirm that the voltage between test point VBAT and GND is 3.0 V ± 0.2 V.
IC301,C304,
R301,R302,
R303,D301,
Q302,C307,
Q301,L307, 
C341,C310,
R306,C303
(B)
3.0 V Supply 
Confirmation
+3.0V
1.Confirm that the voltage between test point +3.0V and GND is 3.0 V ± 0.02 
V.
2.Adjust the 3.0 V voltage of +3.0V executing command “VDA“.
IC501, C503
(C)*
BBIC Confirmation
-
1.BBIC Confirmation (Execute the command “getchk”).
2.Confirm the returned checksum value.
Connection of checksum value and program number is shown below.
IC501, X501
(D)* EEPROM Confirmation
-
1.EEP-ROM Confirmation (Execute the command "sendchar EPV").
2.Confirm the returned Value. (Value for reference is written at "EEPROM C/
SUM” in Software_Version_Table.xls).
IC501, IC611, 
C611, RA505
(E)* BBIC Clock Adjustment
CKM
1. Input Command “ sendchar sfr”, then you can confirm the current value.
2. Check X’tal Frequency. (13.824 MHz ± 100 Hz).
3. If the frequency is not 13.824 MHz ± 100Hz, adjust the frequency of CKM exe-
cuting the command “sendchar sfr xx xx (where xx is the value)” so that the 
reading of the frequency counter is 13.824000 MHz ± 7 Hz.
IC501, X501, 
C508, C509
(F)* Hookswitch Check with 
DC Characteristics
-
1.Connect Telephone Socket to Tel-simulator which is connected with 600 
.
2.Set line voltage to 48 V and line current to 40mA at off-hook condition of nor-
mal telephone.
3.Execute the command “hookoff”
4.Confirm that the line current is 40 mA ± 5 mA.
5.Execute the command “hookon”.
6.Confirm that the line current is less than + 0.8 mA.
P101, D101, 
Q141, Q161, 
Q142, D141, 
R141~R145, 
R159~R169
7E36
DCW1EN
ex.)
checksum value
program number
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