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Model
KX-TG2511RUM KX-TG2511RUN KX-TG2511RUS KX-TG2511RUT KX-TG2512RUN KX-TG2512RUS KX-TG2521RUT KX-TGA250RUM KX-TGA250RUN KX-TGA250RUS KX-TGA250RUT
Pages
83
Size
3.56 MB
Type
PDF
Document
Service Manual / Supplement
Brand
Device
Provideo / DIGITAL CORDLESS ANSWERING SYSTEM
File
kx-tg2511rum-kx-tg2511run-kx-tg2511rus-kx-tg2511ru.pdf
Date

Panasonic KX-TG2511RUM / KX-TG2511RUN / KX-TG2511RUS / KX-TG2511RUT / KX-TG2512RUN / KX-TG2512RUS / KX-TG2521RUT / KX-TGA250RUM / KX-TGA250RUN / KX-TGA250RUS / KX-TGA250RUT Service Manual / Supplement ▷ View online

26
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
Note:
• BS=Base Unit, HS=Handset
• If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
• To register the handset, refer to Registering a Handset to a Base Unit in the Operating Instructions.
• To cancel the handset, refer to Deregistering a Handset in the Operating Instructions.
• To copy the handset phonebook, refer to Copying Phonebook Entries in the Operating Instructions.
1. Cancel HS (A).
2. Register HS (B) as a handset no. 1.
3. Register HS (A) as a handset no. 2.
4. Copy the phonebook data from HS (A) to HS (B).
5. Cancel HS 2 (HS (A)).
BS (A)
NG
HS (A)
BS (A)
HS (B)
HS (A)
Case 3: A handset has a defect.
             (Radio transmission is functioning.)
NG
1. Register HS (A) as a handset no. 2.
2. Copy the phonebook data from HS (A) to HS (B).
3. Cancel HS 2 (HS (A)).
NG
HS (A)
BS (B)
HS (B)
HS (A)
Case 4: A handset has a defect.
             (Radio transmission is functioning.)
NG
Service center has 
a normal HS (B).
Service center has a normal
BS (B) and a normal HS (B).
2
2
1
BS (A)
27
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
9.4.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and
etc.)
Note:
• Some menus are not reset. Refer to Operating Instructions (P.19).
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
9.4.1.
Resetting both base unit and handset
Both the base unit and the registered handset which you did the following steps 
 to 
 are reset. Other registered handsets
will not be reset.
Note:
(*1) Refer to Registering a Handset to a Base Unit in the Operating Instructions.
9.4.2.
Resetting only handset
The only handset is reset by doing the following steps 
 to 
.
Note: (*2)
• The handset registration to the base unit is cancelled.
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
Instructions.
• If users do not bring the base unit with them, the registration procedure has to be done by users themselves.
1
 Connect the AC adaptor to the base unit and install the charged batteries into the handset.
2
 Confirm the handset is registered to the base unit (     lights). 
     If the handset is not registered to the base unit (     lights), register it. (*1)
3
 Lift the handset and press 
{ih} to put the handset in standby mode.
4
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard.
5
 Disconnect the AC adaptor, then remove the battery.
1
5
9
Handset
Base unit
w
1
 Install the charged batteries into the handset.
2
 Lift the handset and press {ih} to put the handset in standby mode.
4
 Remove the battery.
3
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard. (*2)
3
5
7
#
Handset
28
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10 Troubleshooting Guide
10.1. Troubleshooting Flowchart
Flow Chart
*1 KX-TG2521 only
Cross Reference:
Check Power (P.29)
Bell Reception (P.38)
Check Battery Charge (P.30)
Check Link (P.31)
Check the RF part (P.34)
Check Handset Transmission (P.37)
Check Handset Reception (P.37)
Signal Route (P.17)
Check Caller ID (P.37)
Check TAM Operation (for KX-TG2521 only) (P.38)
Power ON Base Unit
Bell
Link
Battery Charge
Handset Voice Transmission
Handset Voice Reception
DTMF dial
OK
OK
No Link
OK
OK
OK
OK
OK
Not working
No bell
No voice
No charge
No voice
No signal
Check Handset Transmission
Check Handset Reception
Signal Route
Check Battery Charge
Bell Reception
Check Power
Check Link
Range
NG
Check the RF part
Caller ID Reception
OK
No signal
Check Caller ID
TAM Operation
*1
OK
Not working
Check TAM Operation
*1
29
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10.1.1.
Check Power
10.1.1.1. Base Unit
[Changed from original section “9.1.1.1. Base Unit”]
Is the AC Adaptor inserted into AC outlet? (*1)
Cross Reference:
Power Supply Circuit
Note:
(*1) Refer to Specifications (P.7) for part number and supply voltage of AC Adaptor.
10.1.1.2. Handset
Cross Reference:
Power Supply Circuit/Reset Circuit (P.15)
Che ck BBIC (IC501).
YES
YES
YES
YES
YES
NO
NO
NO
NO
YES
YES
Is input of Q301 about 6.5V?
Is the output voltage of VBAT about 3.0 V?
Check C307 are not shorted.
Does BBIC (IC501: 36) oscillate at 13.824 MHz?
Is BBIC (IC501: 54) High?
Is the output voltage of BBIC (IC501:15) about 3.0 V?
Check AC Adaptor.
Check Power Supply Circuit.
Check BBIC (IC501).
c
Check X501.
Check F301 are not open.
NO
Check Power Supply Circuit/Reset Circuit .
Check BBIC (IC5).
Check F1 is not open.
Check X1.
Is the voltage of  BATT+ 2.3 V more?
Check the battery and around BATT+ and
BATT- are not shorted.
Is the battery inserted BATT+ and BATT-?
Does BBIC (IC5 : 10) oscillate at 10.368 MHz?
YES
YES
YES
YES
NO
NO
YES
YES
Is the voltage of +1.8V about 1.8 V?
Is the voltage of CP3V about 3.0 V?
Check BBIC (IC5).
YES
 
Is the voltage of CP_LED about 3.0 V?
(When LED is On)
NO
NO
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