Panasonic PT-DZ16KU / PT-DZ16KE / PT-DS16KD (serv.man14) Service Manual / Other ▷ View online
SECTION 1 SERVICE INFORMATION
<PT-DZ16K>
6. 2. System log data acquisition method
* The log data acquisition via LAN terminal or serial terminal.
6. 2. 1. Equipment to be used
1. Computer : Use it for the transfer of backup data.
2. Communication cable
2. Communication cable
・
Case of serial terminal connection : D-sub 9pin (male/female RS-232C straight)
・
Case of LAN terminal connection : LAN cable. (When connecting directly, use a cross cable)
3. Service Software : ［DataLogBackup.exe］ Please download the service software from the projector service Web (PASS).
6. 2. 2. Connection Preparations
1. In the case of serial terminal connection
・
Confirm the RS-232C settings (ID, Baudrate and Parity) and take a note.
2. In the case of LAN terminal connection
・
Confirm the network IP address of the projector and take a note.
・
Set the IP address of computer to approximate value of projector IP address.
3. Connect the projector and the PC by using a communication cable.
[Note]
[Note]
Set up your computer not to standby or shutdown.
Serial terminal connection
LAN terminal connection
INF - 25
6. 2. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (POWER indicator is Lighting in red).
2. Start up service software ［DataLogBackup.exe］ with a computer.
2. Start up service software ［DataLogBackup.exe］ with a computer.
3. 1) Select "Option " → " Setting".
2) Select the connection method, enter the setting information of the projector.
2) Select the connection method, enter the setting information of the projector.
INF - 25
SECTION 1 SERVICE INFORMATION
<PT-DZ16K>
4. Select a model number and ID.
5. Select "Log (SYSTEM)" and set up the log display method, click "Get".
①
INF - 26
6. Log is displayed.
* Select "Show All Log" or "Show Error Only"
②
③
INF - 26
SECTION 1 SERVICE INFORMATION
<PT-DZ16K>
6. 2. 4. Error cord of system log
Bit
Factor
Description
0
00000000 00000001
Intake air temperature warning
1
00000000 00000002
Optical module high temperature warning
2
00000000 00000004
Exhaust air high temperature warning
3
00000000 00000008
Optical module low temperature warning
4
00000000 00000010
Intake air temperature error
5
00000000 00000020
Optical module high temperature error
6
00000000 00000040
Exhaust air high temperature error
7
00000000 00000080
Optical module low temperature error
8
00000000 00000100
LAMP1 runtime warning
9
00000000 00000200
LAMP2 runtime warning
10
00000000 00000400
LAMP3 runtime warning
11
00000000 00000800
LAMP4 runtime warning
12
00000000 00001000
Lamp1 runtime has elapsed
13
00000000 00002000
Lamp2 runtime has elapsed
14
00000000 00004000
Lamp3 runtime has elapsed
15
00000000 00008000
Lamp4 runtime has elapsed
16
00000000 00010000
Unexpected Lamp1 OFF
17
00000000 00020000
Unexpected Lamp2 OFF
18
00000000 00040000
Unexpected Lamp3 OFF
19
00000000 00080000
Unexpected Lamp4 OFF
20
00000000 00100000
Lamp1 failed to light
21
00000000 00200000
Lamp2 failed to light
22
00000000 00400000
Lamp3 failed to light
23
00000000 00800000
Lamp4 failed to light
24
00000000 01000000
Lamp1 not installed
25
00000000 02000000
Lamp2 not installed
26
00000000 04000000
Lamp3 not installed
27
00000000 08000000
Lamp4 not installed
28
00000000 10000000
Low AC voltage warning
Low AC voltage (below 170 V)
29
00000000 20000000
Cover open error
Rear cover is not installed
Error code （hex）
Time to replace the lamp unit
(Over 1800 hours)
The lamp unit’s available time has been exceeded.
(Over 2000 hours)
The temperature inside this projector has become
high or ambient temperature is too low.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may
be too high or low.
- The air filter may accumulate dust
Lamp is failure
Failure to Start Lamp
- There is a possibility that has restarted in hot state
Lamp is not installed
(Lamp memory can not be read)
INF - 27
29
00000000 20000000
Cover open error
Rear cover is not installed
30
00000000 40000000
Special filter setting
EXTRA OPTION→AIR FILTER "SPECIAL"
31
00000000 80000000
Luminance sensor error
Luminance sensor proportion is abnormal
Luminance is abnormal
32
0000000100000000
Intake air thermosensor disconnected
Intake air thermosensor has breaking of wire, or
connector (M1/RL10) is disconnected.
33
00000002 00000000
Optical module thermosensor disconnected
DMD thermosensor has breaking of wire, or connector
(G14) is disconnected.
34
00000004 00000000
Exhaust air thermosensor disconnected
Exhaust air thermosensor has breaking of wire, or
connector (M1/R34/R31/G9) is disconnected.
35
00000008 00000000
Airflow sensor disconnected
Airflow sensor has breaking of wire, or connector
(M2/RL9) is disconnected.
36
00000010 00000000
Filter clogged warning
Filter may accumulate dust
37
00000020 00000000
Battery replacement for the internal clock
Remaining battery level is low
38
00000040 00000000
Angle sensor error
Angle sensor is failure (IC3517)
39
00000080 00000000
Portrait installation angle warning (noncompliant)
Terminal surface is not in the under.
40
00000100 00000000
Air filter unit not installed
Air filter unit not installed, or connector (RL17) is
disconnected.
41
00000200 00000000
Filter clogged warning
Clogged air filter
42
00000400 00000000
FAN1 error/warning
Exhaust 1 fan or fan drive circuit is failure
43
00000800 00000000
FAN2 error/warning
Exhaust 2 fan or fan drive circuit is failure
44
00001000 00000000
FAN3 error/warning
Exhaust 3 fan or fan drive circuit is failure
45
00002000 00000000
FAN4 error/warning
Exhaust 4 fan or fan drive circuit is failure
46
00004000 00000000
FAN5 error/warning
Intake 1 fan or fan drive circuit is failure
47
00008000 00000000
FAN6 error/warning
Intake 2 fan or fan drive circuit is failure
48
00010000 00000000
FAN7 error/warning
Lamp １fan or fan drive circuit is failure
49
00020000 00000000
FAN8 error/warning
Lamp 2 fan or fan drive circuit is failure
50
00040000 00000000
FAN9 error/warning
Lamp 3 fan or fan drive circuit is failure
51
00080000 00000000
FAN10 error/warning
Lamp 4 fan or fan drive circuit is failure
52
00100000 00000000
FAN11 error/warning
Ballast １fan or fan drive circuit is failure
53
00200000 00000000
FAN12 error/warning
Ballast 2 fan or fan drive circuit is failure
54
00400000 00000000
FAN13 error/warning
Power fan or fan drive circuit is failure
55
00800000 00000000
FAN14 error/warning
Signal block fan or fan drive circuit is failure
56
01000000 00000000
FAN15 error/warning
Lamp-Ｌ fan or fan drive circuit is failure
57
02000000 00000000
FAN16 error/warning
Lamp-Ｒ fan or fan drive circuit is failure
58
04000000 00000000
FAN17 error/warning
Color prism 1 fan or fan drive circuit is failure
59
08000000 00000000
FAN18 error/warning
Color prism 2 fan or fan drive circuit is failure
60
10000000 00000000
FAN19 error/warning
Color prism 3 fan or fan drive circuit is failure
LOWE
R
60
10000000 00000000
FAN19 error/warning
Color prism 3 fan or fan drive circuit is failure
INF - 27
SECTION 1 SERVICE INFORMATION
<PT-DZ16K>
Bit
Factor
Description
61
20000000 00000000
PUMP1 error/warning
Cooling Pump-Red or pump drive circuit is failure
62
40000000 00000000
PUMP2 error/warning
Cooling Pump-Green or pump drive circuit is failure
63
80000000 00000000
PUMP3 error/warning
Cooling Pump-Blue or pump drive circuit is failure
64
00000000 00000001
Lamp error in portrait mode installation (noncompliant)
Normal lamp mounted in portrait mode installation
65
00000000 00000002
Unsupported lamp warning
Portrait lamp mounted (DZ16K only)
66
00000000 00000004
Shutter error
It fails in the operation of the shutter
67
00000000 00000008
Dynamic iris error
It fail in the movement of the Iris
68
00000000 00000010
Lamp drive mode changeover error (noncompliant)
Lamp that was used for more than 10 hours
69
00000000 00000020
Unused
70
00000000 00000040
Unused
71
00000000 00000080
Unused
72
00000000 00000100
Lamp 1 memory error
73
00000000 00000200
Lamp 2 memory error
74
00000000 00000400
Lamp 3 memory error
75
00000000 00000800
Lamp 4 memory error
76
00000000 00001000
Unused
77
00000000 00002000
Unused
78
00000000 00004000
Unused
79
00000000 00008000
Unused
80
00000000 00010000
FPGA 1/2 configuration error
Signal unit is failure
81
00000000 00020000
FPGA 3 configuration error
Signal unit is failure
82
00000000 00040000
Unused
83
00000000 00080000
Unused
84
00000000 00100000
Unused
85
00000000 00200000
Unused
86
00000000 00400000
Lens mounter error
Stepping-motor is failure
Limit position detection sensor failure
87
00000000 00800000
Ballast1 communication error
Ballast1 communication error
88
00000000 01000000
Ballast2 communication error
Ballast2 communication error
89
00000000 02000000
Ballast3 communication error
Ballast3 communication error
90
00000000 04000000
Ballast4 communication error
Ballast4 communication error
91
00000000 08000000
Unused
Lamp memory has not been initialized
LO
WER
Error code （hex）
INF - 28
91
00000000 08000000
Unused
92
00000000 10000000
Unused
93
00000000 20000000
Unused
94
00000000 40000000
Unused
95
00000000 80000000
Installation angle warning
Tilted at an angle that exceeds ±15° from the horizontal
96
00000001 00000000
Unused
97
00000002 00000000
Network microcomputer communication error Network microcomputer no response
98
00000004 00000000
Sub microcomputer (R8) communication error Sub microcomputer no response
99
00000008 00000000
IIC communication error 1(RTC)
100
00000010 00000000
IIC communication error 2(EEPROM)
101
00000020 00000000
IIC communication error 3(LAMP1 EEPROM)
102
00000040 00000000
IIC communication error 4(LAMP2 EEPROM)
103
00000080 00000000
IIC communication error 5(LAMP3 EEPROM)
104
00000100 00000000
IIC communication error 6(LAMP4 EEPROM)
105
00000200 00000000
IIC communication error 7(EDID DIGITAL)
106
00000400 00000000
IIC communication error 8(EDID ANALOG)
107
00000800 00000000
IIC communication error 9(ADC1)
108
00001000 00000000
IIC communication error 10(ADC2)
109
00002000 00000000
IIC communication error 11
(ACCELERATION SENSOR)
110
00004000 00000000
IIC communication error 12(OPTICAL SENSOR)
Luminance sensor error, Connector disconnection(M31/RL14)
111
00008000 00000000
Unused
112
00010000 00000000
Unused
113
00020000 00000000
Unused
114
00040000 00000000
Unused
115
00080000 00000000
Unused
116
00100000 00000000
Unused
117
00200000 00000000
Unused
118
00400000 00000000
Unused
119
00800000 00000000
Unused
120
01000000 00000000
Unused
121
02000000 00000000
Unused
122
04000000 00000000
FM-P.C.B communication error
Formatter communication error
123
08000000 00000000
WF-P.C.B(GEOMERTY) communication error GEOMETORY IC abnormal
124
10000000 00000000
Unused
125
20000000 00000000
Lamp mixed mounted warning
Portrait lamp and normal lamp mixed use
126
40000000 00000000
Unused
U
PPER
Appropriate device malfunction of signal unit
126
40000000 00000000
Unused
127
80000000 00000000
Internal error
Main microcomputer circuit is abnormal
INF - 28
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