Panasonic DP-8020E / 8020P* / 8016P Service Manual / Other ▷ View online
F8 Mode: Service Adjustment
Set the machine to Service Mode, and press "
8" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F8 Mode
No.
Item
Remarks
00
Exp. Lamp replacement
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
01-05 Not Used
06
Error Log Print/View
a) Each time the arrow key is pressed, the machine
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
07
Error Log Clear
a) Press the Reset key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
08
(Factory use only)
Lock operation for Scanner Unit.
09
Toner Density adjustment
Adjustment operation of Toner Density.
10
Drum Charge adjustment
Adjustment operation of Drum Charge.
11
Not Used
12
Org. size Sensor Adj.
(Not Used)
(Not Used)
Adjust the slice level for the original size detection
sensors automatically. Execute this mode by closing
the platen cover.
sensors automatically. Execute this mode by closing
the platen cover.
13
Black Density reference
Adjustment operation of Black Density sensor.
14
OPC Counter Reset
Proceed when OPC is replaced.
15-17 Not Used
18
LSU PWM Pattern
Print out the Test Pattern.
Proceed when the LSU is replaced.
Proceed when the LSU is replaced.
19
Move Mirror To Lock
a) Press the Start key to move the mirror unit to the
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
The locking operation is automatically reset when
the Power switch is turned ON again.
the Power switch is turned ON again.
20
TDC Check Operation
Adjustment of TDC sensor.
21-46 Not Used
47
ADF Continuous Test
Press START key to begin.
48
Platen Continuous Test
Press START key to begin.
F9 Mode: Unit Maintenance
Set the machine to Service Mode, and press "
9" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F9 Mode
Service
Mode
Item
Remarks
F9
Unit
Maintenance
Maintenance
00 Fax Service Mode
01 Service Alert Tel #
01 Service Alert Tel #
Displays the contact number when a
machine malfunction occurs.
machine malfunction occurs.
02 Firmware
Version
00 SC
Displays the firmware version for SC.
01 SC Boot
Displays the firmware version for SC
Boot.
Boot.
02 PNL
Displays the firmware version for PNL.
03 SPC
Displays the firmware version for SPC.
04 Not Used
05 FAX Modem
05 FAX Modem
Displays the firmware version for FAX
option 1.
option 1.
06 Not Used
07 SC2
07 SC2
Displays the firmware version for Slot 1.
03 Print
Device Info.
00 F5/F6 Parameters
Prints the memory contents of the F5,
and F6 modes.
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 Counter Information Prints the Counter information list.
03 System Address
02 Counter Information Prints the Counter information list.
03 System Address
Info.
Prints the system memory setting.
04 RAM Address
Information
Prints the RAM data dump list.
04 RAM Edit
Mode
0 Relative Address
Setting of Relative address.
1 Absolute Address
Setting of Real address.
05 Serial Number
Registration of Serial Number for
Maintenance.
Clears by Shipment Set.
Maintenance.
Clears by Shipment Set.
06 RAM
Initialize
00 Parameter Initialize
Resets the Fax, and Function
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
ON position to enable
the parameter settings.
01 All Job Clear
Clears all Jobs stored in Flash Memory.
02 Not Used
03 Shipment Set
03 Shipment Set
Clears All Jobs, All Preset Data,
Parameter Initialize & Resets the
Counters (Fax).
Parameter Initialize & Resets the
Counters (Fax).
04 LBP Fuser Reset
Clears the LBP fuser error.
05 Dept. Counter Clear Resets the Counter
06 Flash Memory Clear Clears the Flash Memory Data
07 Firmware
Update
00 Update FROM Card Updates the firmware in the machine
with the Master Firmware Card.
01 Update from USB
Updates the firmware in the machine
with the USB.
with the USB.
08 Program
Backup
(Refer to
Service
Manual
Sect. 3.7.)
(Refer to
Service
Manual
Sect. 3.7.)
00 Main
Onboard F-ROM 4MB
01 Option 1 all
Slot 1 FRM8 PCB 8MB
02 Option 1 a
Slot 1 FRM8 PCB 4MB (a)
03 Option 1 b
Slot 1 FRM8 PCB 4MB (b)
04 Not Use
Slot 2 FRM8 PCB 8MB
05 Not Use
Slot 2 FRM8 PCB 4MB (a)
06 Not Use
Slot 2 FRM8 PCB 4MB (b)
09 Update Program Card
Creates a Master Firmware Card using
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
10 Program
Copy
00 From card to slot 1
Configuration for Program copy.
01 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
11 Parameter Backup
Backup the Parameter.
12 Parameter Restore
Restore the Parameter.
13 Page Memory Size
Displays the page memory size (MB).
14 Sort Memory Size
Displays the sort memory size (MB).
Service Modes (For Facsimile)
Fax Service Mode Procedure
1. To enter the Fax Service Mode
a. Press "
FAX/EMAIL" key.
b. Press "
FUNCTION", and then "7" keys.
c. Press "
MONITOR" four times, then press "*".
d. Enter the desired code number, or press the "
V", "/\" arrow keys.
2. To exit the Fax Service Mode
Press "
STOP" key.
Note:
The following buttons provide these functions in the Service Mode:
FAX Service Mode Table
The following service modes are provided to assist you in setting operational functions of the unit, and
determining the condition of the unit.
determining the condition of the unit.
"
START"
: The new setting value is stored in the machine.
"
V”
: Scroll the function parameter number down.
"
/\“
: Scroll the function parameter number up.
No.
Service Mode
Description
00
Not Used
01
Function Parameter Setting
Allows changes to the function parameters (the home
position, etc.).
position, etc.).
02
RAM Edit Mode
(Factory use only.)
03
Print Parameter List / Report
Prints the Function Parameter List, Page Memory Test, Printer
Report, All Document File, Protocol Trace, and Toner Order
Form.
Report, All Document File, Protocol Trace, and Toner Order
Form.
04
Modem Tests
Generates various binary, tonal, and DTMF signals, by the
modem.
modem.
05
Not Used
06
RAM Initialize
Initialize RAM, and restore the default value of the function
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
07
Not Used
08
Check & Call
Allows input of information for Service Alert Report,
Maintenance Alert Report, and Toner Order Form.
Maintenance Alert Report, and Toner Order Form.
09
System Maintenance
Used for Firmware Update, Firmware Backup, Parameter
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Function Parameter Table
No.
Parameter
Selections
Function
Function Parameter Setting
Use the following procedure to change the function parameters.
Enter the desired code number, and press "
START" key.
If you wish to select another code number, scroll the menu with the "
V", "/\" arrow keys.
Select the desired function code, and press the "
START" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key twice to exit the service mode.
Function Parameter Table
No.
Parameter
Selections
Function
000 Monitor/Tel Dial
1 = Monitor
2 = Tel/Dial
2 = Tel/Dial
Selects whether the machine starts to TX
automatically during On-Hook dialing.
Monitor
automatically during On-Hook dialing.
Monitor
: Start to TX after pressing START
TEL/DIAL : Start to TX automatically
041 Pause Time
1 = 1 sec.
~
10 = 10 sec.
~
10 = 10 sec.
Selects the pause interval from 1 sec. ~ 10 sec. for
dialing through a switchboard, or for international
calls.
dialing through a switchboard, or for international
calls.
042 Not Used
043 Redial Interval
043 Redial Interval
0 = no waiting
~
15 = 15 minutes
~
15 = 15 minutes
Selects the redial interval from 0 to 15 minutes in 1
minute steps.
minute steps.
044 Redial Count
0 = no redial
~
15 = 15 minutes
~
15 = 15 minutes
0 ~ 9 (For Australia Only)
Selects the redial count from 0 to 15 times in 1 step
intervals.
Note:
intervals.
Note:
In order to comply with the requirements TBR21
in the EC countries, do not select 15 times.
in the EC countries, do not select 15 times.
045 Ring Detect
Count
1 = 1 ring
~
9 = 9 ring
~
9 = 9 ring
Selects the ring detection count from 1 to 9 rings in
1 ring step intervals.
1 ring step intervals.
046 On-Hook
0 = 0 sec.
~
90 = 90 sec.
~
90 = 90 sec.
Selects the on-hook time between sequential
communication calls in 1 second step intervals.
communication calls in 1 second step intervals.
047 Response Wait
Interval
1 = 1 sec.
~
90 = 90 sec.
~
90 = 90 sec.
20 ~ 150 sec.
(For France Only)
(For France Only)
Selects the waiting interval for the response after
completing the dialing.
completing the dialing.
048-
049
049
Not Used
050 Ring Detect Mode 1 = Normal
2 = Rough
Selects the quality of ringer detection. Use if the line
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
051 Not Used
052 Pulse Rate
052 Pulse Rate
1 = 10 pps
2 = 20 pps
2 = 20 pps
Selects the dial pulse rate 10/20 pps.
053-
054
054
Not Used
055 Busy Tone Check 1 = Off
2 = On
Selects whether to detect the Busy Tone.
056 Dial Tone Check 1 = Off
2 = On
Selects whether to detect Dial Tone before dialing
the telephone number.
the telephone number.
057 DC Loop Check
(Except for USA,
and Canada)
and Canada)
1 = Off
2 = On
2 = On
Selects whether the unit checks the DC Loop during
communication.
communication.
058 Comm. JRNL +
Image
1 = Off (without image)
2 = On (with image)
2 = On (with image)
Selects whether the machine prints the COMM.
Journal with image.
Journal with image.
059 Confidential RCV
Report
1 = Off (does not print out)
2 = On (prints out)
2 = On (prints out)
Selects whether the machine prints the Confidential
RCV Report.
RCV Report.
060 Version
Indicates the Host
software version.
software version.
061 TX/RX/PRT/CPY TX:****** PRT:******
RX:****** CPY:******
Displays the transmitted, received, total printed, and
copied document count.
copied document count.
062 Print Counter
1 = Off
2 = On
2 = On
Selects whether to print in the Fax Parameter List,
the counter information that is displayed in the
Function Parameter No. 61.
the counter information that is displayed in the
Function Parameter No. 61.
063-
067
067
Not Used
068 NYSE Fax
Forward
(USA, and
Canada Only)
(USA, and
Canada Only)
1 = Off
2 = On
2 = On
Selects whether the machine will forward the
incoming, and outgoing faxes to a specified station.
Note:
incoming, and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
069 NYSE Local Print
(USA, and
Canada Only)
Canada Only)
1 = Inc
2 = On (Always)
2 = On (Always)
Selects the printing condition for the incoming faxes
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
001 Alarm Status
1 = Off
2 = Timer
3 = Constant
2 = Timer
3 = Constant
Selects the No Paper, or No Toner alarm status.
OFF
: Alarm is disabled.
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is
pressed, or the error is cleared/
corrected.
corrected.
002 Stop Comm.
JRNL
1 = Off
2 = On
2 = On
Selects whether the machine prompts to print the
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
003 Continuous Poll
1 = Off
2 = Stn (Tx only)
3 = Hub (Rx only)
2 = Stn (Tx only)
3 = Hub (Rx only)
Selects whether the Continuous Polling feature is
enabled.
Stn : Place the document(s) on the ADF, or Platen,
enabled.
Stn : Place the document(s) on the ADF, or Platen,
then press the assigned Program Key to
store, or add the documents into a polled file.
(See Note 1)
store, or add the documents into a polled file.
(See Note 1)
Hub : When the polling command is initiated, the
machine will continuously poll originals from
the remote stations until it is interrupted by
pressing "STOP".
the remote stations until it is interrupted by
pressing "STOP".
004 Numeric ID Set
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts, and allows to
set, or change the Numeric ID.
set, or change the Numeric ID.
005 Destination Code 000 : Austria
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
Specified destinations only.
006 ID Display
1 = Number (Numeric ID)
2 = Chara (Character ID)
2 = Chara (Character ID)
Selects the priority of displaying the ID.
007 JRNL Column
1 = Station
2 = RCV’D ID
2 = RCV’D ID
Selects the contents of the ID to display on the
Journal.
Journal.
008 Monitor
1 = Off
2 = On
2 = On
Selects whether the Monitor is ON/OFF for
monitoring fax signals.
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
2 = On (Off Hook)
2 = On (Off Hook)
Selects a false Off Hook state for back to back
communication test.
communication test.
010 TX Level
00 = 0 dBm
~
15 = -15 dBm
~
15 = -15 dBm
Selects the TX signal output level, 0 to -15 dBm in
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
011 RX Level
1 = -43 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
Selects the receiving sensitivity of -33/-38/-43/-48
dBm.
dBm.
012 DTMF Level
00 = 0 dBm
~
15 =-15 dBm
~
15 =-15 dBm
Selects the DTMF output level, 0 to -15 dBm in 1
dBm steps.
dBm steps.
013 G3 RX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 reception mode,
0dB, 4dB, 8dB, or 12dB.
0dB, 4dB, 8dB, or 12dB.
014 G3 TX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 transmission
mode, 0dB, 4dB, 8dB, or 12dB.
mode, 0dB, 4dB, 8dB, or 12dB.
015 ~
016
016
Not Used
017 TX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the transmission modem start speed,
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
018 RX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
019 ITU-T V.34
1 = Off
2 = On
3 = Select
2 = On
3 = Select
Selects whether the ITU-T V.34 is Off, On, or Select.
Select: Select whether the ITU-T V.34 is Off, or On,
when entering Phone Book Dialing
Numbers, or Manual Number Dialing.
Numbers, or Manual Number Dialing.
020 ITU-T ECM
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Select the ECM mode.
021 EP Tone
1 = Off (without EP Tone)
2 = On (with EP Tone)
2 = On (with EP Tone)
Selects whether to add the echo protect tone on
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
022 Signal Interval
1 = 100 ms
2 = 200 ms
3 = 500 ms
2 = 200 ms
3 = 500 ms
Selects the time interval between the receiving
signal, and the transmitting signal.
signal, and the transmitting signal.
023 TCF Check
1 = Normal (Short)
2 = Long
2 = Long
Selects the TCF check interval Long/Short
024 CED Frequency
1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
2 = 2100 Hz
Selects the CED frequency 2100/1080 Hz
025 COMM. Start-Up 1 = First
2 = Second
Selects the communication start-up condition
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
026 Non-Standard
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects own mode (Panafax mode).
027 Short Protocol B
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode.
028 Short Protocol D
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode. When activated,
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
029 Remote
Diagnostics
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts Remote
Diagnostics from the service station.
Diagnostics from the service station.
030 CED & 300 bps
1 = 75 ms
2 = 1 sec
2 = 1 sec
Selects the pause interval between the CED, and
the 300 bps signal.
(Used when Echo Suppression is disabled.)
the 300 bps signal.
(Used when Echo Suppression is disabled.)
031 RTC = EOL x 12 1 = Off (EOLx6)
2 = On (EOLx12)
032 V34 TX Start
2400-33600bps
Selects the transmission modem start speed for
V.34 communication, 33600-2400 bps.
V.34 communication, 33600-2400 bps.
Selects the RTC signal, EOLx6, or EOLx12.
Press "V", or "/\ " to select the symbol rate.
033 V34 RX Start
2400-33600bps
Selects the receiving modem start speed for V.34
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
034 V34 TX SR
2400-3429sr
Selects the transmission symbol rate for V.34,
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
035 V34 RX SR
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
036 Not Used
037 Protocol Display
037 Protocol Display
1 = Off (not displayed)
2 = On (displayed)
2 = On (displayed)
Selects whether to display the modem speed
during communication.
(Press the Job Status Key to display)
during communication.
(Press the Job Status Key to display)
070 Line Error
128 lines
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
1. Selects the line disconnect condition during
reception. If the number of line errors exceed this
setting, the unit will disconnect the line.
setting, the unit will disconnect the line.
2.
Press "V", or "/\ " to select the symbol rate.
Selects the transmit condition of RTP/PIP, or
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
071 Total Error
1 = 5%
2 = 10%
3 = 15%
4 = 20%
2 = 10%
3 = 15%
4 = 20%
Selects the transmit condition of RTP/PIP, or RTN/
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
2 = 3 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
Selects the continuous total error criteria of Off/3/6,
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
2 = Rate
2 = Rate
Selects the error detect condition Lines/Rate.
074 RTN Receive
1 = Disconnect
2 = Continue
2 = Continue
Selects whether to disconnect the phone line, or
continue when "RTN" is received.
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
Selects the coding scheme.
076 Batch TX
1 = Off
2 = On
2 = On
Selects whether the batch transmission is available.
077 RX JAM Length
1 = Off (unlimited)
2 = 2 m
2 = 2 m
Selects the maximum length of a received
document that can be printed.
document that can be printed.
078~
079
079
Not Used
080 Doc Top Feed
-99
~
+99
~
+99
Adjusts the distance between the scanning sensor
ON position, and the scanning start position.
ON position, and the scanning start position.
081 Doc End Feed
-90
~
+127
~
+127
Adjusts the distance between the scanning sensor
OFF position, and the scanning end position.
OFF position, and the scanning end position.
082 JAM Length
1 = 1 m
2 = 2 m
2 = 2 m
Selects the maximum length of the original that can
be scanned.
be scanned.
083 Not Used
084 Line As No Paper 1 = Ring (ring)
084 Line As No Paper 1 = Ring (ring)
2 = Busy (keep line busy)
Selects whether to ring, or send a busy tone to the
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine
086 Reduction Fine
1 = Off
2 = On
2 = On
Selects whether to fix with Fine Mode, or not for the
Reduction transmission.
Reduction transmission.
087 Darker Level
Normal Level
Lighter Level
Lighter Level
0 = Lightest Contrast
~
15 = Darkest Contrast
~
15 = Darkest Contrast
Selects the contrast level.
0
0
15
Lightest
Darkest
088
089
089
090~
091
091
Not Used
092 Smoothing
1 = Off
2 = On
2 = On
Selects whether the smoothing function is available.
093 ~
094
094
Not Used
095 Reduction Ratio
(70-100)
Selects Print Reduction Ratio (%).
096 ~
101
101
Not Used
102 Original
Registration
-30
~
+30
~
+30
Adjustment of original registration detection timing.
103 Trail Edge Read
Timing
-9
~
0
~
0
Adjustment of trail edge void.
104~
109
109
Not Used
Not Used
110 MAC Address
Indicates the MAC Address.
111 Not Used
112 Insert EMAIL TXT 1 = Off
112 Insert EMAIL TXT 1 = Off
2 = On
Selects whether the Text Template (email message)
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
113~
114
114
115 Time Zone
1 = Scroll
2 = Direct
2 = Direct
Selects the setting method for Time Zone.
Scroll : Allows using "Scroll Keys" to scroll
through the Time Zone Table.
Direct : Allows you to input the Time Zone
directly, (*) key to be used as a switch
between +/-.
between +/-.
Note 1: Continuous Polling (Station Mode)
This feature allows you to store, or add documents into a polled file in memory.
To enable the Continuous Polling feature set Function Parameter No. 003 to "2:Station".
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
To prepare the document(s) to be polled, simply place the document(s) on the ADF, or Platen
and then press the Program Key to store, or add the document(s) into a polled file.
and then press the Program Key to store, or add the document(s) into a polled file.
(
Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will
not be accepted.)
Note 2: Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 3: Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 4: The default setting of parameters depends on the country's specifications, or regulations. Print the
Function Parameter List to confirm the default settings.
116 Overwrite
Warning
1 = Yes
2 = No
2 = No
Selects whether the Overwrite Warning is included
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
117~
121
121
Not Used
122 LDAP
1 = Off
2 = On
2 = On
When LDAP is used, specialized characters may be
displayed as different characters.
displayed as different characters.
124~
199
199
Not Used
Signal
Setting
1:128
2:256
3:512
4:1024
5:2048
6:Off
MCF/PIP
0-31
0-63
0-127
0-255
0-511
Always
RTP/PIP
32-63
64-127
128-255
256-511
512-1023
-
RTN/PIN
64-127
128-255
256-511
512-1023
1024-2047
-
Signal
Setting
1:5%
2:10%
3:15%
4:20%
MCF/PIP
0-2
0-4
0-7
0-9
RTP/PIP
3-4
5-9
8-14
10-19
RTN/PIN
5-
10-
15-
20-
Error Codes (For Copier)
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
When any trouble occurs, the copier stops.
User Error Codes (U Code)
Note:
Uxx, and a message will appear on the Panel Display.
User Error Codes (U Code) Table
Code
Item
Possible Cause(s)
U00
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
U01
Close Front Cover
1. Front Cover / Side Cover open.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U07
Close Feed Cover
1. Feed Cover open.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
U13
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U14
Replace Toner Waste
Container
Container
1. Toner Waste Container full.
(Refer to Service Manual Sect. 3.5.3.)
U15
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
U16
No Developer Unit
1. Developer Unit not installed.
U18
Total Copy Limit Over
1. Department Copy Counter full.
U20
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U21
Close ADF
1. ADF, and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
U22
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U25
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
U90
Replace Battery
1. Internal battery requires replacement.
Jam Error Codes (J Code)
Section
Jam Location
A
ADF / i-ADF / Scanner
B
Paper Transport / Exit Area
C
Paper Entry Area
D2
2nd Paper Tray
D3
3rd Paper Tray
D4
4th Paper Tray
A
B
C
D2
D3
D4
•Jam Sensor Location of i-ADF
Original Detection Sensor
Eject Sensor
Duplex Eject
Sensor
Read Point
Sensor
Original Length Sensor
•Jam Sensor Location of ADF
•Jam Sensor Location of Printer
Original Detection Sensor
Read Point, and Eject Sensor
Original Length Sensor
4th Paper Path Sensor
3rd Paper Path Sensor
2nd Paper Path Sensor
Registration Sensor
ADU Sensor
Paper Exit Sensor
•Paper Transport / Exit / Entry / Feed Unit Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J00
The Registration Sensor does not detect paper within a predetermined time after the
paper starts feeding. (Sheet Bypass)
paper starts feeding. (Sheet Bypass)
B
J01
The Registration Sensor does not detect paper within a predetermined time after the
Paper Feed Roller starts rotating. (1st Paper Tray)
Paper Feed Roller starts rotating. (1st Paper Tray)
J02
The 2nd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
D2
J03
The 3rd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
D3
J04
The 4th Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (4th Paper Tray)
after the Paper Feed Roller starts rotating. (4th Paper Tray)
D4
J07
The Registration Sensor does not detect paper within a predetermined time after the
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
B, D2
J08
The Registration Sensor did not detect paper within a predetermined time after the
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
D3
J09
The Registration Sensor did not detect paper within a predetermined time after the
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
D4
J12
The 2nd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
B, D2
J13
The 3rd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D3
J14
The 4th Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D4
J19
The Registration Sensor does not detect within a predetermined time after the ADU
Sensor is activated.
Sensor is activated.
B
J22
The 2nd Paper Tray Path Sensor detect paper at the time of the initials.
B, D2
J23
The 3rd Paper Tray Path Sensor detect paper at the time of the initials.
D2, D3
J24
The 4th Paper Tray Path Sensor detect paper at the time of the initials.
D3, D4
J30
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Sheet Bypass)
is activated. (Sheet Bypass)
B
J31
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Except Sheet Bypass)
is activated. (Except Sheet Bypass)
J32
The Registration Sensor does not go off within a predetermined time after the ADU
Sensor is activated. (DP-8020E)
Sensor is activated. (DP-8020E)
J33
The Registration Sensor detects paper during non-printing mode.
J45
The Paper Exit Sensor keeps detecting paper after a predetermined time, during
non-printing mode.
non-printing mode.
J46
The Paper Exit Sensor does not go off within a predetermined time after the Sensor
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
J82
The ADU Sensor does not detect paper within a predetermined time after the Duplex
Feed Roller starts rotating.
Feed Roller starts rotating.
J85
The ADU Sensor does not go off within a predetermined time after the Sensor is
activated.
activated.
J87
The ADU Sensor detects paper during non-printing mode.
The paper size of a Tray differs from the Machine setting size.
J98
No VRDY Signal after a predetermined time has lapsed.
•i-ADF / ADF Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J70
The Read Point Sensor does not detect paper within a predetermined time after the
original starts feeding.
original starts feeding.
A
J71
The Read Point Sensor keeps detecting paper within a predetermined time after
scanning starts.
scanning starts.
J72
The Eject Sensor does not detect paper within a predetermined time after the Read
Point Sensor is activated.
Point Sensor is activated.
A
(i-ADF
only)
only)
Mechanical Error Codes (E Code)
E1: Optical Unit Error
Code
Function
Possible Cause(s)
E1- 01 Abnormal Platen Glass
Scanning
1. Home Position Sensor connector disconnected.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E1- 20 Laser Unit Horizontal
Synchronization
1. LSU connector disconnected.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E1- 22 Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
E1- 31 Scanning Lamp
(Does not turn On)
1. INV PCB connector disconnected.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
E2: Lift DC Motor Error
Code
Function
Possible Cause(s)
E2- 01 Lift Motor Rotation
(1st Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E2- 02
E2- 03
E2- 04
Lift Motor Rotation
(2nd Paper Tray)
(2nd Paper Tray)
Lift Motor Rotation
(3rd Paper Tray)
(3rd Paper Tray)
Lift Motor Rotation
(4th Paper Tray)
(4th Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. PS defective.
E2- 10 System Console Drive Motor
Rotation
1. Drive Mechanism defective.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
E3: Development System Error
E3- 01 Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
8. Toner Bottle Home Position Sensor defective.
E3- 02 Toner Screw Motor Over
Current
1. Toner Screw Motor defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
E3- 03 Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E3- 10 High Voltage Power Supply
leak (1) - Grid Charge Voltage
1. PS connector is disconnected.
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
E3- 20 Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
E4: Fuser Unit Error
E4- 01 Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
11. Fuser temperature low. (Adjust F6-31)
11. Fuser temperature low. (Adjust F6-31)
E4- 02 Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
E4- 10 Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E5: System Error
E5- 11 Printer Engine Communication
Abnormal
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
1. Sort Memory defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
E5- 42 Total Counter Connection
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E5- 60 Power Supply Cooling Fan
Motor Rotation
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E7: Optional Unit Error
Check Points
E7- 90 Hard Key Abnormal
1. Wrong Hand Key installed.
2. Hard Key defective.
2. Hard Key defective.
E13: Out of Toner
E13 No Toner Detection
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
Information Codes Table (For Facsimile)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
012
RCV
C, D
The length of the received
document is over 2 m.
document is over 2 m.
030
XMT
B
Read Point Sensor does not
activate within 4 seconds after
the document starts feeding.
activate within 4 seconds after
the document starts feeding.
Document not set properly.
Defective Read Point Sensor.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
Document may be jammed.
Defective Read Point Sensor.
Defective Read Point Sensor.
061
-
A
ADF Door is open.
Cover not firmly closed.
Connectors not firmly connected.
Connectors not firmly connected.
200
RCV
C
Decoding process did not
complete at the end of phase C.
complete at the end of phase C.
Defective FXB PCB.
212
XMT
RCV
RCV
A-E
Interface error occurred between
the CPU, and modem.
the CPU, and modem.
Modem defective. (FXB PCB)
Software problem occurred. (SC PCB)
Software problem occurred. (SC PCB)
301
XMT
RCV
RCV
System fault.
Software problem occurred. (SC PCB)
331
XMT
C
8-minutes timer error.
(Germany only)
(Germany only)
400
XMT
B
T1 timer (35 5 sec) elapsed
without detecting 300 bps signal.
without detecting 300 bps signal.
Wrong number dialed, and the START
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
401
XMT
B
DCN was returned from receiver
while transmitter is waiting for
CFR, or FTT.
while transmitter is waiting for
CFR, or FTT.
Your machine's ID Number is not
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
402
XMT
B
DCN was returned from receiver
while transmitter is waiting for
NSF/DIS.
while transmitter is waiting for
NSF/DIS.
Receiver working in non-CCITT mode
only. (Possible incompatibility)
only. (Possible incompatibility)
403
RCV
(Polling)
B
Transmitter had no polling
function.
function.
"POLLED=ON" (polling XMT ready) not
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
404
XMT
B
Transmitter sent NSS (or DCS)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
405
XMT
B
Transmitter received FTT after it
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
Line quality poor. (TCF is damaged due
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
406
RCV
(Password
Comm.)
Comm.)
B
XMT-Password mismatched.
RCV-Password mismatched.
Selective RCV incomplete.
RCV-Password mismatched.
Selective RCV incomplete.
XMT, RCV password does not match.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
407
XMT
D
Transmitter received no response
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
Receiver defective. (No paper, paper
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
408
XMT
D
Transmitter received RTN after it
transmitted EOP, MPS, or EOM.
transmitted EOP, MPS, or EOM.
Receiver receives data with errors.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
409
XMT
D
Transmitter receives PIN after it
transmitted a post message,
such as EOP, MPS, EOM, etc.
transmitted a post message,
such as EOP, MPS, EOM, etc.
Receiver receives data with error due to
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
410
RCV
D
Received DCN while waiting for
post command. (EOP, MPS,
EOM, etc.)
post command. (EOP, MPS,
EOM, etc.)
Interface, or line faulty.
Transmitter defective.
Transmitter defective.
411
RCV
(Polling)
B
Received DCN after transmitting
NSC.
NSC.
Transmitter not ready for polling
communication.
Password does not match between
transmitter, and receiver.
communication.
Password does not match between
transmitter, and receiver.
412
G3 RX
B, D
No response within 12 seconds in
NSS/DCS/MPS wait state. (After
transmitting FTT)
NSS/DCS/MPS wait state. (After
transmitting FTT)
Transmitter defective.
FXB PCB defective.
FXB PCB defective.
414
RCV
(Polling)
B
No response received after
transmitting 3rd NSC.
transmitting 3rd NSC.
Password does not match between
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
415
XMT
(Polling)
B
Remote side attempted to receive
message from your machine in
polling communication.
message from your machine in
polling communication.
Inform the remote side that your
machine does not have the polling
transmission feature.
machine does not have the polling
transmission feature.
416
RCV
D
Receiver did not detect post
command, such as EOP, MPS,
EOM, etc.
command, such as EOP, MPS,
EOM, etc.
Transmitter defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
417
RCV
C
Receiver returned RTN in
response to post message.
response to post message.
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
418
RCV
C
Receiver transmitted PIN in
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
420
RCV
B
T1 timer (35 sec.) elapsed without
detecting 300 bps signal.
detecting 300 bps signal.
Wrong number dialed.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
421
RCV
B
Busy Tone was detected after
sending NSF Signal.
sending NSF Signal.
Remote station disconnected the line.
Wrong number was dialed.
Wrong number was dialed.
422
XMT
B
Content of NSF (or DIS), or NSC
(or DTC) was invalid.
(or DTC) was invalid.
Incompatible content
427
G3
RCV
B
DCN received to NSF/CSI/DIS
transmitted.
transmitted.
Interface is incompatible.
433
XMT
RCV
RCV
B, D
T.30 Protocol abnormal.
Defective remote station.
434
XMT, or
RCV
B
CD (response from Modem) did
not turn OFF within 180 sec. after
receiver detected FLAG signal.
not turn OFF within 180 sec. after
receiver detected FLAG signal.
Remote unit defective.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
436
G3 RX
C
DCN received after transmitting
FTT.
FTT.
Transmitter defective, or incompatible.
Line quality poor.
Line quality poor.
456
RCV
B
Received relay transfer request, or
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
457 RELAY XMT
CONF. XMT/
POLL
B
Remote unit does not have
Relayed XMT, or Confidential
Comm. capability.
Relayed XMT, or Confidential
Comm. capability.
459
RCV
C
Failed training in Phase C.
Line quality poor. (Training signal
distorted due to line noise)
FXB PCB, or MJR PCB defective.
distorted due to line noise)
FXB PCB, or MJR PCB defective.
490
RCV
C
Sum of error lines exceeded the
limit (Function Parameter No. 70)
of 64 lines.
limit (Function Parameter No. 70)
of 64 lines.
Line quality poor.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
494
RCV
C
Interval between two EOLs was
more than 10 sec. when receiver
received message data.
more than 10 sec. when receiver
received message data.
Transmitter defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
495
XMT
RCV
RCV
C
During reception, CD turned OFF,
or continued ON for long time.
During communication, lost loop -
current.
or continued ON for long time.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
496
XMT
C
CS of modem is not able to turn
ON.
ON.
FXB PCB defective.
501
XMT/
RCV(V.34)
B
Incompatible Modem on the
Remote unit.
Remote unit.
502
XMT/
RCV(V.34)
B, C, D During reception, CD turned OFF
or continued ON for long time.
During communication, lost loop -
current.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
720
POP
LAN
Unable to connect to the POP
Server.
Server.
Incorrect POP Server address set.
POP Server is down.
POP Server is down.
721
POP
LAN
Unable to login to the POP Server. Incorrect User Name, or Password set.
722
RCV
LAN
Failed to obtain the Network
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
DHCP not available.
(Contact the Network Administrator.)
(Contact the Network Administrator.)
725
XMT
POP
POP
LAN
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
726
728
XMT
XMT
POP
LAN
LAN
Received an error response from
the DNS Server.
the DNS Server.
Incorrect POP Server address set.
Incorrect SMTP Server address set.
Incorrect SMTP Server address set.
729
XMT
LAN
Failed to authenticate (SMTP
AUTHENTICATION) when
connecting with the SMTP server.
AUTHENTICATION) when
connecting with the SMTP server.
SMTP AUTHENTICATION, User Name,
and/or Password are incorrect.
(Contact the Network Administrator.)
and/or Password are incorrect.
(Contact the Network Administrator.)
730
RCV
LAN
Unable to program the Internet
parameters or the autodialer via
Email from a PC.
parameters or the autodialer via
Email from a PC.
Verify that the Fax Parameter #158 is
set to Valid.
set to Valid.
731
RCV
LAN
Dialer full while Relayed
Transmission Request was
received.
Transmission Request was
received.
Dial buffer for manual number dialing
(70 stations) is being used.
(70 stations) is being used.
741 XMT, Polling PSTN Unable to dial
Deleted the registered station name
before dialing with Timer Controlled
Communications, etc.
before dialing with Timer Controlled
Communications, etc.
800
Relay
Comm.
PSTN The machine was requested to
relay a document but has no
Relay Hub capability.
Relay Hub capability.
814
Conf. XMT
Conf. Polling
Relay
Comm.
PSTN The remote station does not have
Relay XMT nor Confidential
Communication capability.
Communication capability.
815
Conf. RCV
PSTN Mailbox full.
816 Conf. Polled PSTN The received Polling Password
did not match.
825
Conf. RCV
Conf. Polled
PSTN Parameter settings of the remote
station are not properly set.
870
MEM XMT
Multi-Copy
Multi-Copy
PSTN
LAN
Memory overflow occurred while
storing documents into memory.
storing documents into memory.
879
Memory
RCV
PSTN Memory overflow occurred during
substitute memory reception.
Memory overflow on the Fax side.
LAN
Memory overflow.
Mail Server sent a reset command
while downloading the data to the
machine.
Mail Server sent a reset command
while downloading the data to the
machine.
Memory overflow on the Fax side.
Mail server aborted the download
(Busy with other higher priority jobs).
Mail server aborted the download
(Busy with other higher priority jobs).
880
-
-
File Access Error
884
-
-
File Access Error
961
RCV
LAN
Memory file access error.
SC PCB defective.
962
XMT
PSTN Memory file access error.
SC PCB defective.
LAN
Memory file access error.
SC PCB defective.
503
XMT/
RCV(V.34)
B, C, D CS of modem is not able to turn
ON during training.
FXB PCB defective.
Line disconnected.
Line disconnected.
504
RCV/V.34
(Polling)
B
Polling is rejected from the remote
station.
station.
No polling original set.
505
XMT/V.34
(Polling)
B
Polling XMT is rejected.
No polling original set.
540
XMT ECM
B
No response after transmitting
3rd CTC, or DCN received.
3rd CTC, or DCN received.
Incompatible interface.
541
XMT ECM
D
No response after transmitting
3rd EOR, or received DCN.
3rd EOR, or received DCN.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
542
XMT ECM
D
No response to the 3rd RR
transmitted, or received DCN.
transmitted, or received DCN.
Remote unit abnormal.
543
XMT ECM
D
T5 timer (60 sec.) elapsed without
MCF.
MCF.
Remote unit abnormal.
544
XMT ECM
D
Stopped Transmission after EOR
Transmission.
Transmission.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
550
RCV ECM
C
Timer between frames in phase C
has elapsed.
has elapsed.
Defective remote station.
554
RCV ECM
D
Transmitted ERR after receiving
EOR.
EOR.
Faulty line.
555
RCV ECM
D
Transmitted PIN after receiving
EOR.
EOR.
Faulty line, and Operator Call requested
by RX side.
by RX side.
570
RCV
B
Password, or machine code did
not match during remote
diagnostic communication.
not match during remote
diagnostic communication.
571
XMT
B
Remote unit did not have the
remote diagnostic function.
remote diagnostic function.
580
XMT
B
Sub-address transmission to a unit
that has their DIS bit 49 (NSF bit
155) OFF.
that has their DIS bit 49 (NSF bit
155) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
581
XMT
B
Sub-address Password
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
582
XMT
B
Sub-address SEP (for Polling)
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
601
XMT
ADF Door was opened during ADF
transmission.
transmission.
623
XMT
A
No original was in the ADF.
(Built-in dialer engaged)
(Built-in dialer engaged)
Operator removed the original from the
ADF after dialing was completed.
Original was not set properly in the ADF.
ADF after dialing was completed.
Original was not set properly in the ADF.
630
XMT, or
RCV
(Polling)
B
Redial count over.
No dial tone detected. Sensor did not
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
631
XMT
A
"STOP" key was pressed during
Auto Dialing.
Auto Dialing.
634
XMT
PSTN Redial count over with no
response, or busy tone was not
detected.
Note:
detected.
Note:
U.S.A., and Canadian models
will redial only once if a busy
tone is not detected.
will redial only once if a busy
tone is not detected.
638
XMT
PSTN
LAN
Power turned Off with applicable
data in memory, or during
communication.
data in memory, or during
communication.
Power switched Off.
Power failure occurred.
Power failure occurred.
712
XMT
LAN
Unknown email address replied
from the Mail Server.
from the Mail Server.
Mail Server received an incorrect email
address. (Dependent on Server's Mail
application)
address. (Dependent on Server's Mail
application)
714
XMT
RCV
RCV
LAN
LAN Interface error.
Cannot logon to the LAN.
Cannot logon to the LAN.
The 10Base-T/100Base-TX cable not
connected.
An unexpected LAN problem occurred.
connected.
An unexpected LAN problem occurred.
715
XMT
LAN
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
716
XMT
LAN
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set.
No email application activated on the
Mail Server.
No email application activated on the
Mail Server.
717
XMT
LAN
Incomplete SMTP Protocol
transmission.
transmission.
Mail Server's hard disk may be full.
Mail Server defective.
Mail Server defective.
718
XMT
LAN
Page Memory Overflow occurred
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
Check the document size, and
resolution.
Ask originator to resend in a supported
size, and resolution.
resolution.
Ask originator to resend in a supported
size, and resolution.
Copy Quality Adjustment Procedure (Order)
No.
Part Item
Adjustment
When the following items are replaced, or cleaned, perform adjustments in the correct order.
Work
Optics
Clean
Process
Unit
Clean
Toner
Spill
Tray
Clean
TDC
Adj.
F8-09
OPC
Counter
Reset
F8-14
LSU
Adj.
(Note)
Print
F5/F6
(Note)
Note:
Refer to Sect. 3.8. of the Service Manual for details.
Image
Density
Adj. F6-49
/50/51
(Note)
Remark
1 Installation Main
1
2
3
2
3
3
Cleaning
Optics
Process Unit
Process Unit
1
4
Toner Spill Tray
1
5
6
7
6
7
Replace
Scanning Lamp
Platen Glass
OPC Drum
Platen Glass
OPC Drum
1
8
Developer
1
9
OPC Drum &
Developer
Developer
1
1
1
1
2
2
1
1
2
3
2
1
1
4
10
Corona Wire
11
Process Unit
3
12
Toner Density
Sensor
Sensor
2
2
3
4
5
4
5
1
2
3
4
5
6
2
3
4
5
1
2
2
3
2
3
2
3
3
4
Replace Developer
13
LSU
1
2
3
14
SC PC Board
Input F5/F6
Parameter
Parameter
LSU
PWM
Pattern
Print
F8-18
PWM
Adj.
F6-39
(Note)
Remote Internet Fax Errors: Memory
Overflow, or No Power.
(Retry is not possible)
Overflow, or No Power.
(Retry is not possible)
Received an Error, or No
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Service Modes (For Facsimile)
123 One Ring Sound
(USA, and
Canada Only)
Canada Only)
1 = Off
2 = On
2 = On
When Function Parameter No. 45 "Ring Detect
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
J97
After passing the Registration Sensor (Roller), the Paper does not clear the sensor
within a predetermined time period.
within a predetermined time period.
J90
Abnormal Paper Jam: During printing the Front Door was opened, etc.
A Paper Tray was pulled out while feeding paper.
A Paper Tray was pulled out while feeding paper.
B, C, D
C
B
J99
No VSYNC Signal within a predetermined time after VRDY Signal is activated.
J93
The paper remained in the ADF.
J94
The ADF does not go off after the predetermined time.
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Jam Error Codes (J Code) Table
Code
Contents
Section
12. Incorrect SC PCB is installed.
13. Incorrect SPC PCB is installed.
13. Incorrect SPC PCB is installed.
727
XMT
LAN
Remote Internet Fax Errors: Busy, or
Job Number Overflow for Relay XMT.
(Retry is possible)
719
RCV
LAN
Received data via LAN is in a
format that is not supported.
format that is not supported.
Ask the originator to resend with a
supported file attachment:
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter
size.
* Image data conforming to A4/Letter
size.
700
XMT
RCV
RCV
PSTN
LAN
Communication terminated by
Operator pressing the "STOP" key.
Operator pressing the "STOP" key.
Service Modes (For Facsimile)
Caution:
The factory default parameters are preset (destination dependent) for optimum performance, and in
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
038 Not Used
039 Flash Time
039 Flash Time
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
Flash key.
040 Flash Time
(PSTN)
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
(For Germany, Austria, and Czech)
Flash key.
(For Germany, Austria, and Czech)
J48
J91
J95
J78
The Duplex Eject Sensor keeps detecting paper within a predetermined time after
2-Sided Scanning.
2-Sided Scanning.
J79
The Read Point Sensor keeps detecting paper in the ADF.
A
J92
The Read Point Sensor does not detect paper in the ADF.
A
(i-ADF
only)
J92-94 (See the following table below)
J70-79 (See the following table below)
B
J73
1. The Eject Sensor keeps detecting paper within a predetermined time after
scanning starts.
2. The Eject Sensor keeps detecting paper within a predetermined time after the
Read Point Sensor is deactivated.
J76
The Duplex Eject Sensor does not detect paper within a predetermined time after
scanning starts.
scanning starts.
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Code
Function
Possible Cause(s)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
F8 Mode: Service Adjustment
Set the machine to Service Mode, and press "
8" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F8 Mode
No.
Item
Remarks
00
Exp. Lamp replacement
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
01-05 Not Used
06
Error Log Print/View
a) Each time the arrow key is pressed, the machine
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
07
Error Log Clear
a) Press the Reset key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
08
(Factory use only)
Lock operation for Scanner Unit.
09
Toner Density adjustment
Adjustment operation of Toner Density.
10
Drum Charge adjustment
Adjustment operation of Drum Charge.
11
Not Used
12
Org. size Sensor Adj.
(Not Used)
(Not Used)
Adjust the slice level for the original size detection
sensors automatically. Execute this mode by closing
the platen cover.
sensors automatically. Execute this mode by closing
the platen cover.
13
Black Density reference
Adjustment operation of Black Density sensor.
14
OPC Counter Reset
Proceed when OPC is replaced.
15-17 Not Used
18
LSU PWM Pattern
Print out the Test Pattern.
Proceed when the LSU is replaced.
Proceed when the LSU is replaced.
19
Move Mirror To Lock
a) Press the Start key to move the mirror unit to the
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
The locking operation is automatically reset when
the Power switch is turned ON again.
the Power switch is turned ON again.
20
TDC Check Operation
Adjustment of TDC sensor.
21-46 Not Used
47
ADF Continuous Test
Press START key to begin.
48
Platen Continuous Test
Press START key to begin.
F9 Mode: Unit Maintenance
Set the machine to Service Mode, and press "
9" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F9 Mode
Service
Mode
Item
Remarks
F9
Unit
Maintenance
Maintenance
00 Fax Service Mode
01 Service Alert Tel #
01 Service Alert Tel #
Displays the contact number when a
machine malfunction occurs.
machine malfunction occurs.
02 Firmware
Version
00 SC
Displays the firmware version for SC.
01 SC Boot
Displays the firmware version for SC
Boot.
Boot.
02 PNL
Displays the firmware version for PNL.
03 SPC
Displays the firmware version for SPC.
04 Not Used
05 FAX Modem
05 FAX Modem
Displays the firmware version for FAX
option 1.
option 1.
06 Not Used
07 SC2
07 SC2
Displays the firmware version for Slot 1.
03 Print
Device Info.
00 F5/F6 Parameters
Prints the memory contents of the F5,
and F6 modes.
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 Counter Information Prints the Counter information list.
03 System Address
02 Counter Information Prints the Counter information list.
03 System Address
Info.
Prints the system memory setting.
04 RAM Address
Information
Prints the RAM data dump list.
04 RAM Edit
Mode
0 Relative Address
Setting of Relative address.
1 Absolute Address
Setting of Real address.
05 Serial Number
Registration of Serial Number for
Maintenance.
Clears by Shipment Set.
Maintenance.
Clears by Shipment Set.
06 RAM
Initialize
00 Parameter Initialize
Resets the Fax, and Function
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
ON position to enable
the parameter settings.
01 All Job Clear
Clears all Jobs stored in Flash Memory.
02 Not Used
03 Shipment Set
03 Shipment Set
Clears All Jobs, All Preset Data,
Parameter Initialize & Resets the
Counters (Fax).
Parameter Initialize & Resets the
Counters (Fax).
04 LBP Fuser Reset
Clears the LBP fuser error.
05 Dept. Counter Clear Resets the Counter
06 Flash Memory Clear Clears the Flash Memory Data
07 Firmware
Update
00 Update FROM Card Updates the firmware in the machine
with the Master Firmware Card.
01 Update from USB
Updates the firmware in the machine
with the USB.
with the USB.
08 Program
Backup
(Refer to
Service
Manual
Sect. 3.7.)
(Refer to
Service
Manual
Sect. 3.7.)
00 Main
Onboard F-ROM 4MB
01 Option 1 all
Slot 1 FRM8 PCB 8MB
02 Option 1 a
Slot 1 FRM8 PCB 4MB (a)
03 Option 1 b
Slot 1 FRM8 PCB 4MB (b)
04 Not Use
Slot 2 FRM8 PCB 8MB
05 Not Use
Slot 2 FRM8 PCB 4MB (a)
06 Not Use
Slot 2 FRM8 PCB 4MB (b)
09 Update Program Card
Creates a Master Firmware Card using
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
10 Program
Copy
00 From card to slot 1
Configuration for Program copy.
01 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
11 Parameter Backup
Backup the Parameter.
12 Parameter Restore
Restore the Parameter.
13 Page Memory Size
Displays the page memory size (MB).
14 Sort Memory Size
Displays the sort memory size (MB).
Service Modes (For Facsimile)
Fax Service Mode Procedure
1. To enter the Fax Service Mode
a. Press "
FAX/EMAIL" key.
b. Press "
FUNCTION", and then "7" keys.
c. Press "
MONITOR" four times, then press "*".
d. Enter the desired code number, or press the "
V", "/\" arrow keys.
2. To exit the Fax Service Mode
Press "
STOP" key.
Note:
The following buttons provide these functions in the Service Mode:
FAX Service Mode Table
The following service modes are provided to assist you in setting operational functions of the unit, and
determining the condition of the unit.
determining the condition of the unit.
"
START"
: The new setting value is stored in the machine.
"
V”
: Scroll the function parameter number down.
"
/\“
: Scroll the function parameter number up.
No.
Service Mode
Description
00
Not Used
01
Function Parameter Setting
Allows changes to the function parameters (the home
position, etc.).
position, etc.).
02
RAM Edit Mode
(Factory use only.)
03
Print Parameter List / Report
Prints the Function Parameter List, Page Memory Test, Printer
Report, All Document File, Protocol Trace, and Toner Order
Form.
Report, All Document File, Protocol Trace, and Toner Order
Form.
04
Modem Tests
Generates various binary, tonal, and DTMF signals, by the
modem.
modem.
05
Not Used
06
RAM Initialize
Initialize RAM, and restore the default value of the function
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
07
Not Used
08
Check & Call
Allows input of information for Service Alert Report,
Maintenance Alert Report, and Toner Order Form.
Maintenance Alert Report, and Toner Order Form.
09
System Maintenance
Used for Firmware Update, Firmware Backup, Parameter
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Function Parameter Table
No.
Parameter
Selections
Function
Function Parameter Setting
Use the following procedure to change the function parameters.
Enter the desired code number, and press "
START" key.
If you wish to select another code number, scroll the menu with the "
V", "/\" arrow keys.
Select the desired function code, and press the "
START" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key twice to exit the service mode.
Function Parameter Table
No.
Parameter
Selections
Function
000 Monitor/Tel Dial
1 = Monitor
2 = Tel/Dial
2 = Tel/Dial
Selects whether the machine starts to TX
automatically during On-Hook dialing.
Monitor
automatically during On-Hook dialing.
Monitor
: Start to TX after pressing START
TEL/DIAL : Start to TX automatically
041 Pause Time
1 = 1 sec.
~
10 = 10 sec.
~
10 = 10 sec.
Selects the pause interval from 1 sec. ~ 10 sec. for
dialing through a switchboard, or for international
calls.
dialing through a switchboard, or for international
calls.
042 Not Used
043 Redial Interval
043 Redial Interval
0 = no waiting
~
15 = 15 minutes
~
15 = 15 minutes
Selects the redial interval from 0 to 15 minutes in 1
minute steps.
minute steps.
044 Redial Count
0 = no redial
~
15 = 15 minutes
~
15 = 15 minutes
0 ~ 9 (For Australia Only)
Selects the redial count from 0 to 15 times in 1 step
intervals.
Note:
intervals.
Note:
In order to comply with the requirements TBR21
in the EC countries, do not select 15 times.
in the EC countries, do not select 15 times.
045 Ring Detect
Count
1 = 1 ring
~
9 = 9 ring
~
9 = 9 ring
Selects the ring detection count from 1 to 9 rings in
1 ring step intervals.
1 ring step intervals.
046 On-Hook
0 = 0 sec.
~
90 = 90 sec.
~
90 = 90 sec.
Selects the on-hook time between sequential
communication calls in 1 second step intervals.
communication calls in 1 second step intervals.
047 Response Wait
Interval
1 = 1 sec.
~
90 = 90 sec.
~
90 = 90 sec.
20 ~ 150 sec.
(For France Only)
(For France Only)
Selects the waiting interval for the response after
completing the dialing.
completing the dialing.
048-
049
049
Not Used
050 Ring Detect Mode 1 = Normal
2 = Rough
Selects the quality of ringer detection. Use if the line
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
051 Not Used
052 Pulse Rate
052 Pulse Rate
1 = 10 pps
2 = 20 pps
2 = 20 pps
Selects the dial pulse rate 10/20 pps.
053-
054
054
Not Used
055 Busy Tone Check 1 = Off
2 = On
Selects whether to detect the Busy Tone.
056 Dial Tone Check 1 = Off
2 = On
Selects whether to detect Dial Tone before dialing
the telephone number.
the telephone number.
057 DC Loop Check
(Except for USA,
and Canada)
and Canada)
1 = Off
2 = On
2 = On
Selects whether the unit checks the DC Loop during
communication.
communication.
058 Comm. JRNL +
Image
1 = Off (without image)
2 = On (with image)
2 = On (with image)
Selects whether the machine prints the COMM.
Journal with image.
Journal with image.
059 Confidential RCV
Report
1 = Off (does not print out)
2 = On (prints out)
2 = On (prints out)
Selects whether the machine prints the Confidential
RCV Report.
RCV Report.
060 Version
Indicates the Host
software version.
software version.
061 TX/RX/PRT/CPY TX:****** PRT:******
RX:****** CPY:******
Displays the transmitted, received, total printed, and
copied document count.
copied document count.
062 Print Counter
1 = Off
2 = On
2 = On
Selects whether to print in the Fax Parameter List,
the counter information that is displayed in the
Function Parameter No. 61.
the counter information that is displayed in the
Function Parameter No. 61.
063-
067
067
Not Used
068 NYSE Fax
Forward
(USA, and
Canada Only)
(USA, and
Canada Only)
1 = Off
2 = On
2 = On
Selects whether the machine will forward the
incoming, and outgoing faxes to a specified station.
Note:
incoming, and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
069 NYSE Local Print
(USA, and
Canada Only)
Canada Only)
1 = Inc
2 = On (Always)
2 = On (Always)
Selects the printing condition for the incoming faxes
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
001 Alarm Status
1 = Off
2 = Timer
3 = Constant
2 = Timer
3 = Constant
Selects the No Paper, or No Toner alarm status.
OFF
: Alarm is disabled.
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is
pressed, or the error is cleared/
corrected.
corrected.
002 Stop Comm.
JRNL
1 = Off
2 = On
2 = On
Selects whether the machine prompts to print the
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
003 Continuous Poll
1 = Off
2 = Stn (Tx only)
3 = Hub (Rx only)
2 = Stn (Tx only)
3 = Hub (Rx only)
Selects whether the Continuous Polling feature is
enabled.
Stn : Place the document(s) on the ADF, or Platen,
enabled.
Stn : Place the document(s) on the ADF, or Platen,
then press the assigned Program Key to
store, or add the documents into a polled file.
(See Note 1)
store, or add the documents into a polled file.
(See Note 1)
Hub : When the polling command is initiated, the
machine will continuously poll originals from
the remote stations until it is interrupted by
pressing "STOP".
the remote stations until it is interrupted by
pressing "STOP".
004 Numeric ID Set
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts, and allows to
set, or change the Numeric ID.
set, or change the Numeric ID.
005 Destination Code 000 : Austria
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
Specified destinations only.
006 ID Display
1 = Number (Numeric ID)
2 = Chara (Character ID)
2 = Chara (Character ID)
Selects the priority of displaying the ID.
007 JRNL Column
1 = Station
2 = RCV’D ID
2 = RCV’D ID
Selects the contents of the ID to display on the
Journal.
Journal.
008 Monitor
1 = Off
2 = On
2 = On
Selects whether the Monitor is ON/OFF for
monitoring fax signals.
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
2 = On (Off Hook)
2 = On (Off Hook)
Selects a false Off Hook state for back to back
communication test.
communication test.
010 TX Level
00 = 0 dBm
~
15 = -15 dBm
~
15 = -15 dBm
Selects the TX signal output level, 0 to -15 dBm in
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
011 RX Level
1 = -43 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
Selects the receiving sensitivity of -33/-38/-43/-48
dBm.
dBm.
012 DTMF Level
00 = 0 dBm
~
15 =-15 dBm
~
15 =-15 dBm
Selects the DTMF output level, 0 to -15 dBm in 1
dBm steps.
dBm steps.
013 G3 RX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 reception mode,
0dB, 4dB, 8dB, or 12dB.
0dB, 4dB, 8dB, or 12dB.
014 G3 TX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 transmission
mode, 0dB, 4dB, 8dB, or 12dB.
mode, 0dB, 4dB, 8dB, or 12dB.
015 ~
016
016
Not Used
017 TX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the transmission modem start speed,
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
018 RX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
019 ITU-T V.34
1 = Off
2 = On
3 = Select
2 = On
3 = Select
Selects whether the ITU-T V.34 is Off, On, or Select.
Select: Select whether the ITU-T V.34 is Off, or On,
when entering Phone Book Dialing
Numbers, or Manual Number Dialing.
Numbers, or Manual Number Dialing.
020 ITU-T ECM
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Select the ECM mode.
021 EP Tone
1 = Off (without EP Tone)
2 = On (with EP Tone)
2 = On (with EP Tone)
Selects whether to add the echo protect tone on
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
022 Signal Interval
1 = 100 ms
2 = 200 ms
3 = 500 ms
2 = 200 ms
3 = 500 ms
Selects the time interval between the receiving
signal, and the transmitting signal.
signal, and the transmitting signal.
023 TCF Check
1 = Normal (Short)
2 = Long
2 = Long
Selects the TCF check interval Long/Short
024 CED Frequency
1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
2 = 2100 Hz
Selects the CED frequency 2100/1080 Hz
025 COMM. Start-Up 1 = First
2 = Second
Selects the communication start-up condition
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
026 Non-Standard
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects own mode (Panafax mode).
027 Short Protocol B
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode.
028 Short Protocol D
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode. When activated,
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
029 Remote
Diagnostics
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts Remote
Diagnostics from the service station.
Diagnostics from the service station.
030 CED & 300 bps
1 = 75 ms
2 = 1 sec
2 = 1 sec
Selects the pause interval between the CED, and
the 300 bps signal.
(Used when Echo Suppression is disabled.)
the 300 bps signal.
(Used when Echo Suppression is disabled.)
031 RTC = EOL x 12 1 = Off (EOLx6)
2 = On (EOLx12)
032 V34 TX Start
2400-33600bps
Selects the transmission modem start speed for
V.34 communication, 33600-2400 bps.
V.34 communication, 33600-2400 bps.
Selects the RTC signal, EOLx6, or EOLx12.
Press "V", or "/\ " to select the symbol rate.
033 V34 RX Start
2400-33600bps
Selects the receiving modem start speed for V.34
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
034 V34 TX SR
2400-3429sr
Selects the transmission symbol rate for V.34,
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
035 V34 RX SR
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
036 Not Used
037 Protocol Display
037 Protocol Display
1 = Off (not displayed)
2 = On (displayed)
2 = On (displayed)
Selects whether to display the modem speed
during communication.
(Press the Job Status Key to display)
during communication.
(Press the Job Status Key to display)
070 Line Error
128 lines
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
1. Selects the line disconnect condition during
reception. If the number of line errors exceed this
setting, the unit will disconnect the line.
setting, the unit will disconnect the line.
2.
Press "V", or "/\ " to select the symbol rate.
Selects the transmit condition of RTP/PIP, or
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
071 Total Error
1 = 5%
2 = 10%
3 = 15%
4 = 20%
2 = 10%
3 = 15%
4 = 20%
Selects the transmit condition of RTP/PIP, or RTN/
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
2 = 3 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
Selects the continuous total error criteria of Off/3/6,
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
2 = Rate
2 = Rate
Selects the error detect condition Lines/Rate.
074 RTN Receive
1 = Disconnect
2 = Continue
2 = Continue
Selects whether to disconnect the phone line, or
continue when "RTN" is received.
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
Selects the coding scheme.
076 Batch TX
1 = Off
2 = On
2 = On
Selects whether the batch transmission is available.
077 RX JAM Length
1 = Off (unlimited)
2 = 2 m
2 = 2 m
Selects the maximum length of a received
document that can be printed.
document that can be printed.
078~
079
079
Not Used
080 Doc Top Feed
-99
~
+99
~
+99
Adjusts the distance between the scanning sensor
ON position, and the scanning start position.
ON position, and the scanning start position.
081 Doc End Feed
-90
~
+127
~
+127
Adjusts the distance between the scanning sensor
OFF position, and the scanning end position.
OFF position, and the scanning end position.
082 JAM Length
1 = 1 m
2 = 2 m
2 = 2 m
Selects the maximum length of the original that can
be scanned.
be scanned.
083 Not Used
084 Line As No Paper 1 = Ring (ring)
084 Line As No Paper 1 = Ring (ring)
2 = Busy (keep line busy)
Selects whether to ring, or send a busy tone to the
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine
086 Reduction Fine
1 = Off
2 = On
2 = On
Selects whether to fix with Fine Mode, or not for the
Reduction transmission.
Reduction transmission.
087 Darker Level
Normal Level
Lighter Level
Lighter Level
0 = Lightest Contrast
~
15 = Darkest Contrast
~
15 = Darkest Contrast
Selects the contrast level.
0
0
15
Lightest
Darkest
088
089
089
090~
091
091
Not Used
092 Smoothing
1 = Off
2 = On
2 = On
Selects whether the smoothing function is available.
093 ~
094
094
Not Used
095 Reduction Ratio
(70-100)
Selects Print Reduction Ratio (%).
096 ~
101
101
Not Used
102 Original
Registration
-30
~
+30
~
+30
Adjustment of original registration detection timing.
103 Trail Edge Read
Timing
-9
~
0
~
0
Adjustment of trail edge void.
104~
109
109
Not Used
Not Used
110 MAC Address
Indicates the MAC Address.
111 Not Used
112 Insert EMAIL TXT 1 = Off
112 Insert EMAIL TXT 1 = Off
2 = On
Selects whether the Text Template (email message)
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
113~
114
114
115 Time Zone
1 = Scroll
2 = Direct
2 = Direct
Selects the setting method for Time Zone.
Scroll : Allows using "Scroll Keys" to scroll
through the Time Zone Table.
Direct : Allows you to input the Time Zone
directly, (*) key to be used as a switch
between +/-.
between +/-.
Note 1: Continuous Polling (Station Mode)
This feature allows you to store, or add documents into a polled file in memory.
To enable the Continuous Polling feature set Function Parameter No. 003 to "2:Station".
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
To prepare the document(s) to be polled, simply place the document(s) on the ADF, or Platen
and then press the Program Key to store, or add the document(s) into a polled file.
and then press the Program Key to store, or add the document(s) into a polled file.
(
Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will
not be accepted.)
Note 2: Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 3: Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 4: The default setting of parameters depends on the country's specifications, or regulations. Print the
Function Parameter List to confirm the default settings.
116 Overwrite
Warning
1 = Yes
2 = No
2 = No
Selects whether the Overwrite Warning is included
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
117~
121
121
Not Used
122 LDAP
1 = Off
2 = On
2 = On
When LDAP is used, specialized characters may be
displayed as different characters.
displayed as different characters.
124~
199
199
Not Used
Signal
Setting
1:128
2:256
3:512
4:1024
5:2048
6:Off
MCF/PIP
0-31
0-63
0-127
0-255
0-511
Always
RTP/PIP
32-63
64-127
128-255
256-511
512-1023
-
RTN/PIN
64-127
128-255
256-511
512-1023
1024-2047
-
Signal
Setting
1:5%
2:10%
3:15%
4:20%
MCF/PIP
0-2
0-4
0-7
0-9
RTP/PIP
3-4
5-9
8-14
10-19
RTN/PIN
5-
10-
15-
20-
Error Codes (For Copier)
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
When any trouble occurs, the copier stops.
User Error Codes (U Code)
Note:
Uxx, and a message will appear on the Panel Display.
User Error Codes (U Code) Table
Code
Item
Possible Cause(s)
U00
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
U01
Close Front Cover
1. Front Cover / Side Cover open.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U07
Close Feed Cover
1. Feed Cover open.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
U13
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U14
Replace Toner Waste
Container
Container
1. Toner Waste Container full.
(Refer to Service Manual Sect. 3.5.3.)
U15
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
U16
No Developer Unit
1. Developer Unit not installed.
U18
Total Copy Limit Over
1. Department Copy Counter full.
U20
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U21
Close ADF
1. ADF, and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
U22
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U25
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
U90
Replace Battery
1. Internal battery requires replacement.
Jam Error Codes (J Code)
Section
Jam Location
A
ADF / i-ADF / Scanner
B
Paper Transport / Exit Area
C
Paper Entry Area
D2
2nd Paper Tray
D3
3rd Paper Tray
D4
4th Paper Tray
A
B
C
D2
D3
D4
•Jam Sensor Location of i-ADF
Original Detection Sensor
Eject Sensor
Duplex Eject
Sensor
Read Point
Sensor
Original Length Sensor
•Jam Sensor Location of ADF
•Jam Sensor Location of Printer
Original Detection Sensor
Read Point, and Eject Sensor
Original Length Sensor
4th Paper Path Sensor
3rd Paper Path Sensor
2nd Paper Path Sensor
Registration Sensor
ADU Sensor
Paper Exit Sensor
•Paper Transport / Exit / Entry / Feed Unit Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J00
The Registration Sensor does not detect paper within a predetermined time after the
paper starts feeding. (Sheet Bypass)
paper starts feeding. (Sheet Bypass)
B
J01
The Registration Sensor does not detect paper within a predetermined time after the
Paper Feed Roller starts rotating. (1st Paper Tray)
Paper Feed Roller starts rotating. (1st Paper Tray)
J02
The 2nd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
D2
J03
The 3rd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
D3
J04
The 4th Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (4th Paper Tray)
after the Paper Feed Roller starts rotating. (4th Paper Tray)
D4
J07
The Registration Sensor does not detect paper within a predetermined time after the
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
B, D2
J08
The Registration Sensor did not detect paper within a predetermined time after the
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
D3
J09
The Registration Sensor did not detect paper within a predetermined time after the
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
D4
J12
The 2nd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
B, D2
J13
The 3rd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D3
J14
The 4th Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D4
J19
The Registration Sensor does not detect within a predetermined time after the ADU
Sensor is activated.
Sensor is activated.
B
J22
The 2nd Paper Tray Path Sensor detect paper at the time of the initials.
B, D2
J23
The 3rd Paper Tray Path Sensor detect paper at the time of the initials.
D2, D3
J24
The 4th Paper Tray Path Sensor detect paper at the time of the initials.
D3, D4
J30
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Sheet Bypass)
is activated. (Sheet Bypass)
B
J31
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Except Sheet Bypass)
is activated. (Except Sheet Bypass)
J32
The Registration Sensor does not go off within a predetermined time after the ADU
Sensor is activated. (DP-8020E)
Sensor is activated. (DP-8020E)
J33
The Registration Sensor detects paper during non-printing mode.
J45
The Paper Exit Sensor keeps detecting paper after a predetermined time, during
non-printing mode.
non-printing mode.
J46
The Paper Exit Sensor does not go off within a predetermined time after the Sensor
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
J82
The ADU Sensor does not detect paper within a predetermined time after the Duplex
Feed Roller starts rotating.
Feed Roller starts rotating.
J85
The ADU Sensor does not go off within a predetermined time after the Sensor is
activated.
activated.
J87
The ADU Sensor detects paper during non-printing mode.
The paper size of a Tray differs from the Machine setting size.
J98
No VRDY Signal after a predetermined time has lapsed.
•i-ADF / ADF Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J70
The Read Point Sensor does not detect paper within a predetermined time after the
original starts feeding.
original starts feeding.
A
J71
The Read Point Sensor keeps detecting paper within a predetermined time after
scanning starts.
scanning starts.
J72
The Eject Sensor does not detect paper within a predetermined time after the Read
Point Sensor is activated.
Point Sensor is activated.
A
(i-ADF
only)
only)
Mechanical Error Codes (E Code)
E1: Optical Unit Error
Code
Function
Possible Cause(s)
E1- 01 Abnormal Platen Glass
Scanning
1. Home Position Sensor connector disconnected.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E1- 20 Laser Unit Horizontal
Synchronization
1. LSU connector disconnected.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E1- 22 Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
E1- 31 Scanning Lamp
(Does not turn On)
1. INV PCB connector disconnected.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
E2: Lift DC Motor Error
Code
Function
Possible Cause(s)
E2- 01 Lift Motor Rotation
(1st Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E2- 02
E2- 03
E2- 04
Lift Motor Rotation
(2nd Paper Tray)
(2nd Paper Tray)
Lift Motor Rotation
(3rd Paper Tray)
(3rd Paper Tray)
Lift Motor Rotation
(4th Paper Tray)
(4th Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. PS defective.
E2- 10 System Console Drive Motor
Rotation
1. Drive Mechanism defective.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
E3: Development System Error
E3- 01 Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
8. Toner Bottle Home Position Sensor defective.
E3- 02 Toner Screw Motor Over
Current
1. Toner Screw Motor defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
E3- 03 Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E3- 10 High Voltage Power Supply
leak (1) - Grid Charge Voltage
1. PS connector is disconnected.
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
E3- 20 Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
E4: Fuser Unit Error
E4- 01 Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
11. Fuser temperature low. (Adjust F6-31)
11. Fuser temperature low. (Adjust F6-31)
E4- 02 Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
E4- 10 Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E5: System Error
E5- 11 Printer Engine Communication
Abnormal
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
1. Sort Memory defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
E5- 42 Total Counter Connection
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E5- 60 Power Supply Cooling Fan
Motor Rotation
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E7: Optional Unit Error
Check Points
E7- 90 Hard Key Abnormal
1. Wrong Hand Key installed.
2. Hard Key defective.
2. Hard Key defective.
E13: Out of Toner
E13 No Toner Detection
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
Information Codes Table (For Facsimile)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
012
RCV
C, D
The length of the received
document is over 2 m.
document is over 2 m.
030
XMT
B
Read Point Sensor does not
activate within 4 seconds after
the document starts feeding.
activate within 4 seconds after
the document starts feeding.
Document not set properly.
Defective Read Point Sensor.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
Document may be jammed.
Defective Read Point Sensor.
Defective Read Point Sensor.
061
-
A
ADF Door is open.
Cover not firmly closed.
Connectors not firmly connected.
Connectors not firmly connected.
200
RCV
C
Decoding process did not
complete at the end of phase C.
complete at the end of phase C.
Defective FXB PCB.
212
XMT
RCV
RCV
A-E
Interface error occurred between
the CPU, and modem.
the CPU, and modem.
Modem defective. (FXB PCB)
Software problem occurred. (SC PCB)
Software problem occurred. (SC PCB)
301
XMT
RCV
RCV
System fault.
Software problem occurred. (SC PCB)
331
XMT
C
8-minutes timer error.
(Germany only)
(Germany only)
400
XMT
B
T1 timer (35 5 sec) elapsed
without detecting 300 bps signal.
without detecting 300 bps signal.
Wrong number dialed, and the START
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
401
XMT
B
DCN was returned from receiver
while transmitter is waiting for
CFR, or FTT.
while transmitter is waiting for
CFR, or FTT.
Your machine's ID Number is not
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
402
XMT
B
DCN was returned from receiver
while transmitter is waiting for
NSF/DIS.
while transmitter is waiting for
NSF/DIS.
Receiver working in non-CCITT mode
only. (Possible incompatibility)
only. (Possible incompatibility)
403
RCV
(Polling)
B
Transmitter had no polling
function.
function.
"POLLED=ON" (polling XMT ready) not
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
404
XMT
B
Transmitter sent NSS (or DCS)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
405
XMT
B
Transmitter received FTT after it
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
Line quality poor. (TCF is damaged due
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
406
RCV
(Password
Comm.)
Comm.)
B
XMT-Password mismatched.
RCV-Password mismatched.
Selective RCV incomplete.
RCV-Password mismatched.
Selective RCV incomplete.
XMT, RCV password does not match.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
407
XMT
D
Transmitter received no response
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
Receiver defective. (No paper, paper
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
408
XMT
D
Transmitter received RTN after it
transmitted EOP, MPS, or EOM.
transmitted EOP, MPS, or EOM.
Receiver receives data with errors.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
409
XMT
D
Transmitter receives PIN after it
transmitted a post message,
such as EOP, MPS, EOM, etc.
transmitted a post message,
such as EOP, MPS, EOM, etc.
Receiver receives data with error due to
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
410
RCV
D
Received DCN while waiting for
post command. (EOP, MPS,
EOM, etc.)
post command. (EOP, MPS,
EOM, etc.)
Interface, or line faulty.
Transmitter defective.
Transmitter defective.
411
RCV
(Polling)
B
Received DCN after transmitting
NSC.
NSC.
Transmitter not ready for polling
communication.
Password does not match between
transmitter, and receiver.
communication.
Password does not match between
transmitter, and receiver.
412
G3 RX
B, D
No response within 12 seconds in
NSS/DCS/MPS wait state. (After
transmitting FTT)
NSS/DCS/MPS wait state. (After
transmitting FTT)
Transmitter defective.
FXB PCB defective.
FXB PCB defective.
414
RCV
(Polling)
B
No response received after
transmitting 3rd NSC.
transmitting 3rd NSC.
Password does not match between
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
415
XMT
(Polling)
B
Remote side attempted to receive
message from your machine in
polling communication.
message from your machine in
polling communication.
Inform the remote side that your
machine does not have the polling
transmission feature.
machine does not have the polling
transmission feature.
416
RCV
D
Receiver did not detect post
command, such as EOP, MPS,
EOM, etc.
command, such as EOP, MPS,
EOM, etc.
Transmitter defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
417
RCV
C
Receiver returned RTN in
response to post message.
response to post message.
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
418
RCV
C
Receiver transmitted PIN in
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
420
RCV
B
T1 timer (35 sec.) elapsed without
detecting 300 bps signal.
detecting 300 bps signal.
Wrong number dialed.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
421
RCV
B
Busy Tone was detected after
sending NSF Signal.
sending NSF Signal.
Remote station disconnected the line.
Wrong number was dialed.
Wrong number was dialed.
422
XMT
B
Content of NSF (or DIS), or NSC
(or DTC) was invalid.
(or DTC) was invalid.
Incompatible content
427
G3
RCV
B
DCN received to NSF/CSI/DIS
transmitted.
transmitted.
Interface is incompatible.
433
XMT
RCV
RCV
B, D
T.30 Protocol abnormal.
Defective remote station.
434
XMT, or
RCV
B
CD (response from Modem) did
not turn OFF within 180 sec. after
receiver detected FLAG signal.
not turn OFF within 180 sec. after
receiver detected FLAG signal.
Remote unit defective.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
436
G3 RX
C
DCN received after transmitting
FTT.
FTT.
Transmitter defective, or incompatible.
Line quality poor.
Line quality poor.
456
RCV
B
Received relay transfer request, or
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
457 RELAY XMT
CONF. XMT/
POLL
B
Remote unit does not have
Relayed XMT, or Confidential
Comm. capability.
Relayed XMT, or Confidential
Comm. capability.
459
RCV
C
Failed training in Phase C.
Line quality poor. (Training signal
distorted due to line noise)
FXB PCB, or MJR PCB defective.
distorted due to line noise)
FXB PCB, or MJR PCB defective.
490
RCV
C
Sum of error lines exceeded the
limit (Function Parameter No. 70)
of 64 lines.
limit (Function Parameter No. 70)
of 64 lines.
Line quality poor.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
494
RCV
C
Interval between two EOLs was
more than 10 sec. when receiver
received message data.
more than 10 sec. when receiver
received message data.
Transmitter defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
495
XMT
RCV
RCV
C
During reception, CD turned OFF,
or continued ON for long time.
During communication, lost loop -
current.
or continued ON for long time.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
496
XMT
C
CS of modem is not able to turn
ON.
ON.
FXB PCB defective.
501
XMT/
RCV(V.34)
B
Incompatible Modem on the
Remote unit.
Remote unit.
502
XMT/
RCV(V.34)
B, C, D During reception, CD turned OFF
or continued ON for long time.
During communication, lost loop -
current.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
720
POP
LAN
Unable to connect to the POP
Server.
Server.
Incorrect POP Server address set.
POP Server is down.
POP Server is down.
721
POP
LAN
Unable to login to the POP Server. Incorrect User Name, or Password set.
722
RCV
LAN
Failed to obtain the Network
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
DHCP not available.
(Contact the Network Administrator.)
(Contact the Network Administrator.)
725
XMT
POP
POP
LAN
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
726
728
XMT
XMT
POP
LAN
LAN
Received an error response from
the DNS Server.
the DNS Server.
Incorrect POP Server address set.
Incorrect SMTP Server address set.
Incorrect SMTP Server address set.
729
XMT
LAN
Failed to authenticate (SMTP
AUTHENTICATION) when
connecting with the SMTP server.
AUTHENTICATION) when
connecting with the SMTP server.
SMTP AUTHENTICATION, User Name,
and/or Password are incorrect.
(Contact the Network Administrator.)
and/or Password are incorrect.
(Contact the Network Administrator.)
730
RCV
LAN
Unable to program the Internet
parameters or the autodialer via
Email from a PC.
parameters or the autodialer via
Email from a PC.
Verify that the Fax Parameter #158 is
set to Valid.
set to Valid.
731
RCV
LAN
Dialer full while Relayed
Transmission Request was
received.
Transmission Request was
received.
Dial buffer for manual number dialing
(70 stations) is being used.
(70 stations) is being used.
741 XMT, Polling PSTN Unable to dial
Deleted the registered station name
before dialing with Timer Controlled
Communications, etc.
before dialing with Timer Controlled
Communications, etc.
800
Relay
Comm.
PSTN The machine was requested to
relay a document but has no
Relay Hub capability.
Relay Hub capability.
814
Conf. XMT
Conf. Polling
Relay
Comm.
PSTN The remote station does not have
Relay XMT nor Confidential
Communication capability.
Communication capability.
815
Conf. RCV
PSTN Mailbox full.
816 Conf. Polled PSTN The received Polling Password
did not match.
825
Conf. RCV
Conf. Polled
PSTN Parameter settings of the remote
station are not properly set.
870
MEM XMT
Multi-Copy
Multi-Copy
PSTN
LAN
Memory overflow occurred while
storing documents into memory.
storing documents into memory.
879
Memory
RCV
PSTN Memory overflow occurred during
substitute memory reception.
Memory overflow on the Fax side.
LAN
Memory overflow.
Mail Server sent a reset command
while downloading the data to the
machine.
Mail Server sent a reset command
while downloading the data to the
machine.
Memory overflow on the Fax side.
Mail server aborted the download
(Busy with other higher priority jobs).
Mail server aborted the download
(Busy with other higher priority jobs).
880
-
-
File Access Error
884
-
-
File Access Error
961
RCV
LAN
Memory file access error.
SC PCB defective.
962
XMT
PSTN Memory file access error.
SC PCB defective.
LAN
Memory file access error.
SC PCB defective.
503
XMT/
RCV(V.34)
B, C, D CS of modem is not able to turn
ON during training.
FXB PCB defective.
Line disconnected.
Line disconnected.
504
RCV/V.34
(Polling)
B
Polling is rejected from the remote
station.
station.
No polling original set.
505
XMT/V.34
(Polling)
B
Polling XMT is rejected.
No polling original set.
540
XMT ECM
B
No response after transmitting
3rd CTC, or DCN received.
3rd CTC, or DCN received.
Incompatible interface.
541
XMT ECM
D
No response after transmitting
3rd EOR, or received DCN.
3rd EOR, or received DCN.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
542
XMT ECM
D
No response to the 3rd RR
transmitted, or received DCN.
transmitted, or received DCN.
Remote unit abnormal.
543
XMT ECM
D
T5 timer (60 sec.) elapsed without
MCF.
MCF.
Remote unit abnormal.
544
XMT ECM
D
Stopped Transmission after EOR
Transmission.
Transmission.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
550
RCV ECM
C
Timer between frames in phase C
has elapsed.
has elapsed.
Defective remote station.
554
RCV ECM
D
Transmitted ERR after receiving
EOR.
EOR.
Faulty line.
555
RCV ECM
D
Transmitted PIN after receiving
EOR.
EOR.
Faulty line, and Operator Call requested
by RX side.
by RX side.
570
RCV
B
Password, or machine code did
not match during remote
diagnostic communication.
not match during remote
diagnostic communication.
571
XMT
B
Remote unit did not have the
remote diagnostic function.
remote diagnostic function.
580
XMT
B
Sub-address transmission to a unit
that has their DIS bit 49 (NSF bit
155) OFF.
that has their DIS bit 49 (NSF bit
155) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
581
XMT
B
Sub-address Password
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
582
XMT
B
Sub-address SEP (for Polling)
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
601
XMT
ADF Door was opened during ADF
transmission.
transmission.
623
XMT
A
No original was in the ADF.
(Built-in dialer engaged)
(Built-in dialer engaged)
Operator removed the original from the
ADF after dialing was completed.
Original was not set properly in the ADF.
ADF after dialing was completed.
Original was not set properly in the ADF.
630
XMT, or
RCV
(Polling)
B
Redial count over.
No dial tone detected. Sensor did not
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
631
XMT
A
"STOP" key was pressed during
Auto Dialing.
Auto Dialing.
634
XMT
PSTN Redial count over with no
response, or busy tone was not
detected.
Note:
detected.
Note:
U.S.A., and Canadian models
will redial only once if a busy
tone is not detected.
will redial only once if a busy
tone is not detected.
638
XMT
PSTN
LAN
Power turned Off with applicable
data in memory, or during
communication.
data in memory, or during
communication.
Power switched Off.
Power failure occurred.
Power failure occurred.
712
XMT
LAN
Unknown email address replied
from the Mail Server.
from the Mail Server.
Mail Server received an incorrect email
address. (Dependent on Server's Mail
application)
address. (Dependent on Server's Mail
application)
714
XMT
RCV
RCV
LAN
LAN Interface error.
Cannot logon to the LAN.
Cannot logon to the LAN.
The 10Base-T/100Base-TX cable not
connected.
An unexpected LAN problem occurred.
connected.
An unexpected LAN problem occurred.
715
XMT
LAN
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
716
XMT
LAN
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set.
No email application activated on the
Mail Server.
No email application activated on the
Mail Server.
717
XMT
LAN
Incomplete SMTP Protocol
transmission.
transmission.
Mail Server's hard disk may be full.
Mail Server defective.
Mail Server defective.
718
XMT
LAN
Page Memory Overflow occurred
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
Check the document size, and
resolution.
Ask originator to resend in a supported
size, and resolution.
resolution.
Ask originator to resend in a supported
size, and resolution.
Copy Quality Adjustment Procedure (Order)
No.
Part Item
Adjustment
When the following items are replaced, or cleaned, perform adjustments in the correct order.
Work
Optics
Clean
Process
Unit
Clean
Toner
Spill
Tray
Clean
TDC
Adj.
F8-09
OPC
Counter
Reset
F8-14
LSU
Adj.
(Note)
Print
F5/F6
(Note)
Note:
Refer to Sect. 3.8. of the Service Manual for details.
Image
Density
Adj. F6-49
/50/51
(Note)
Remark
1 Installation Main
1
2
3
2
3
3
Cleaning
Optics
Process Unit
Process Unit
1
4
Toner Spill Tray
1
5
6
7
6
7
Replace
Scanning Lamp
Platen Glass
OPC Drum
Platen Glass
OPC Drum
1
8
Developer
1
9
OPC Drum &
Developer
Developer
1
1
1
1
2
2
1
1
2
3
2
1
1
4
10
Corona Wire
11
Process Unit
3
12
Toner Density
Sensor
Sensor
2
2
3
4
5
4
5
1
2
3
4
5
6
2
3
4
5
1
2
2
3
2
3
2
3
3
4
Replace Developer
13
LSU
1
2
3
14
SC PC Board
Input F5/F6
Parameter
Parameter
LSU
PWM
Pattern
Print
F8-18
PWM
Adj.
F6-39
(Note)
Remote Internet Fax Errors: Memory
Overflow, or No Power.
(Retry is not possible)
Overflow, or No Power.
(Retry is not possible)
Received an Error, or No
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Service Modes (For Facsimile)
123 One Ring Sound
(USA, and
Canada Only)
Canada Only)
1 = Off
2 = On
2 = On
When Function Parameter No. 45 "Ring Detect
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
J97
After passing the Registration Sensor (Roller), the Paper does not clear the sensor
within a predetermined time period.
within a predetermined time period.
J90
Abnormal Paper Jam: During printing the Front Door was opened, etc.
A Paper Tray was pulled out while feeding paper.
A Paper Tray was pulled out while feeding paper.
B, C, D
C
B
J99
No VSYNC Signal within a predetermined time after VRDY Signal is activated.
J93
The paper remained in the ADF.
J94
The ADF does not go off after the predetermined time.
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Jam Error Codes (J Code) Table
Code
Contents
Section
12. Incorrect SC PCB is installed.
13. Incorrect SPC PCB is installed.
13. Incorrect SPC PCB is installed.
727
XMT
LAN
Remote Internet Fax Errors: Busy, or
Job Number Overflow for Relay XMT.
(Retry is possible)
719
RCV
LAN
Received data via LAN is in a
format that is not supported.
format that is not supported.
Ask the originator to resend with a
supported file attachment:
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter
size.
* Image data conforming to A4/Letter
size.
700
XMT
RCV
RCV
PSTN
LAN
Communication terminated by
Operator pressing the "STOP" key.
Operator pressing the "STOP" key.
Service Modes (For Facsimile)
Caution:
The factory default parameters are preset (destination dependent) for optimum performance, and in
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
038 Not Used
039 Flash Time
039 Flash Time
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
Flash key.
040 Flash Time
(PSTN)
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
(For Germany, Austria, and Czech)
Flash key.
(For Germany, Austria, and Czech)
J48
J91
J95
J78
The Duplex Eject Sensor keeps detecting paper within a predetermined time after
2-Sided Scanning.
2-Sided Scanning.
J79
The Read Point Sensor keeps detecting paper in the ADF.
A
J92
The Read Point Sensor does not detect paper in the ADF.
A
(i-ADF
only)
J92-94 (See the following table below)
J70-79 (See the following table below)
B
J73
1. The Eject Sensor keeps detecting paper within a predetermined time after
scanning starts.
2. The Eject Sensor keeps detecting paper within a predetermined time after the
Read Point Sensor is deactivated.
J76
The Duplex Eject Sensor does not detect paper within a predetermined time after
scanning starts.
scanning starts.
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Code
Function
Possible Cause(s)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
F8 Mode: Service Adjustment
Set the machine to Service Mode, and press "
8" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F8 Mode
No.
Item
Remarks
00
Exp. Lamp replacement
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
01-05 Not Used
06
Error Log Print/View
a) Each time the arrow key is pressed, the machine
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
07
Error Log Clear
a) Press the Reset key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
08
(Factory use only)
Lock operation for Scanner Unit.
09
Toner Density adjustment
Adjustment operation of Toner Density.
10
Drum Charge adjustment
Adjustment operation of Drum Charge.
11
Not Used
12
Org. size Sensor Adj.
(Not Used)
(Not Used)
Adjust the slice level for the original size detection
sensors automatically. Execute this mode by closing
the platen cover.
sensors automatically. Execute this mode by closing
the platen cover.
13
Black Density reference
Adjustment operation of Black Density sensor.
14
OPC Counter Reset
Proceed when OPC is replaced.
15-17 Not Used
18
LSU PWM Pattern
Print out the Test Pattern.
Proceed when the LSU is replaced.
Proceed when the LSU is replaced.
19
Move Mirror To Lock
a) Press the Start key to move the mirror unit to the
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
The locking operation is automatically reset when
the Power switch is turned ON again.
the Power switch is turned ON again.
20
TDC Check Operation
Adjustment of TDC sensor.
21-46 Not Used
47
ADF Continuous Test
Press START key to begin.
48
Platen Continuous Test
Press START key to begin.
F9 Mode: Unit Maintenance
Set the machine to Service Mode, and press "
9" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F9 Mode
Service
Mode
Item
Remarks
F9
Unit
Maintenance
Maintenance
00 Fax Service Mode
01 Service Alert Tel #
01 Service Alert Tel #
Displays the contact number when a
machine malfunction occurs.
machine malfunction occurs.
02 Firmware
Version
00 SC
Displays the firmware version for SC.
01 SC Boot
Displays the firmware version for SC
Boot.
Boot.
02 PNL
Displays the firmware version for PNL.
03 SPC
Displays the firmware version for SPC.
04 Not Used
05 FAX Modem
05 FAX Modem
Displays the firmware version for FAX
option 1.
option 1.
06 Not Used
07 SC2
07 SC2
Displays the firmware version for Slot 1.
03 Print
Device Info.
00 F5/F6 Parameters
Prints the memory contents of the F5,
and F6 modes.
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 Counter Information Prints the Counter information list.
03 System Address
02 Counter Information Prints the Counter information list.
03 System Address
Info.
Prints the system memory setting.
04 RAM Address
Information
Prints the RAM data dump list.
04 RAM Edit
Mode
0 Relative Address
Setting of Relative address.
1 Absolute Address
Setting of Real address.
05 Serial Number
Registration of Serial Number for
Maintenance.
Clears by Shipment Set.
Maintenance.
Clears by Shipment Set.
06 RAM
Initialize
00 Parameter Initialize
Resets the Fax, and Function
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
ON position to enable
the parameter settings.
01 All Job Clear
Clears all Jobs stored in Flash Memory.
02 Not Used
03 Shipment Set
03 Shipment Set
Clears All Jobs, All Preset Data,
Parameter Initialize & Resets the
Counters (Fax).
Parameter Initialize & Resets the
Counters (Fax).
04 LBP Fuser Reset
Clears the LBP fuser error.
05 Dept. Counter Clear Resets the Counter
06 Flash Memory Clear Clears the Flash Memory Data
07 Firmware
Update
00 Update FROM Card Updates the firmware in the machine
with the Master Firmware Card.
01 Update from USB
Updates the firmware in the machine
with the USB.
with the USB.
08 Program
Backup
(Refer to
Service
Manual
Sect. 3.7.)
(Refer to
Service
Manual
Sect. 3.7.)
00 Main
Onboard F-ROM 4MB
01 Option 1 all
Slot 1 FRM8 PCB 8MB
02 Option 1 a
Slot 1 FRM8 PCB 4MB (a)
03 Option 1 b
Slot 1 FRM8 PCB 4MB (b)
04 Not Use
Slot 2 FRM8 PCB 8MB
05 Not Use
Slot 2 FRM8 PCB 4MB (a)
06 Not Use
Slot 2 FRM8 PCB 4MB (b)
09 Update Program Card
Creates a Master Firmware Card using
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
10 Program
Copy
00 From card to slot 1
Configuration for Program copy.
01 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
11 Parameter Backup
Backup the Parameter.
12 Parameter Restore
Restore the Parameter.
13 Page Memory Size
Displays the page memory size (MB).
14 Sort Memory Size
Displays the sort memory size (MB).
Service Modes (For Facsimile)
Fax Service Mode Procedure
1. To enter the Fax Service Mode
a. Press "
FAX/EMAIL" key.
b. Press "
FUNCTION", and then "7" keys.
c. Press "
MONITOR" four times, then press "*".
d. Enter the desired code number, or press the "
V", "/\" arrow keys.
2. To exit the Fax Service Mode
Press "
STOP" key.
Note:
The following buttons provide these functions in the Service Mode:
FAX Service Mode Table
The following service modes are provided to assist you in setting operational functions of the unit, and
determining the condition of the unit.
determining the condition of the unit.
"
START"
: The new setting value is stored in the machine.
"
V”
: Scroll the function parameter number down.
"
/\“
: Scroll the function parameter number up.
No.
Service Mode
Description
00
Not Used
01
Function Parameter Setting
Allows changes to the function parameters (the home
position, etc.).
position, etc.).
02
RAM Edit Mode
(Factory use only.)
03
Print Parameter List / Report
Prints the Function Parameter List, Page Memory Test, Printer
Report, All Document File, Protocol Trace, and Toner Order
Form.
Report, All Document File, Protocol Trace, and Toner Order
Form.
04
Modem Tests
Generates various binary, tonal, and DTMF signals, by the
modem.
modem.
05
Not Used
06
RAM Initialize
Initialize RAM, and restore the default value of the function
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
07
Not Used
08
Check & Call
Allows input of information for Service Alert Report,
Maintenance Alert Report, and Toner Order Form.
Maintenance Alert Report, and Toner Order Form.
09
System Maintenance
Used for Firmware Update, Firmware Backup, Parameter
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Function Parameter Table
No.
Parameter
Selections
Function
Function Parameter Setting
Use the following procedure to change the function parameters.
Enter the desired code number, and press "
START" key.
If you wish to select another code number, scroll the menu with the "
V", "/\" arrow keys.
Select the desired function code, and press the "
START" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key twice to exit the service mode.
Function Parameter Table
No.
Parameter
Selections
Function
000 Monitor/Tel Dial
1 = Monitor
2 = Tel/Dial
2 = Tel/Dial
Selects whether the machine starts to TX
automatically during On-Hook dialing.
Monitor
automatically during On-Hook dialing.
Monitor
: Start to TX after pressing START
TEL/DIAL : Start to TX automatically
041 Pause Time
1 = 1 sec.
~
10 = 10 sec.
~
10 = 10 sec.
Selects the pause interval from 1 sec. ~ 10 sec. for
dialing through a switchboard, or for international
calls.
dialing through a switchboard, or for international
calls.
042 Not Used
043 Redial Interval
043 Redial Interval
0 = no waiting
~
15 = 15 minutes
~
15 = 15 minutes
Selects the redial interval from 0 to 15 minutes in 1
minute steps.
minute steps.
044 Redial Count
0 = no redial
~
15 = 15 minutes
~
15 = 15 minutes
0 ~ 9 (For Australia Only)
Selects the redial count from 0 to 15 times in 1 step
intervals.
Note:
intervals.
Note:
In order to comply with the requirements TBR21
in the EC countries, do not select 15 times.
in the EC countries, do not select 15 times.
045 Ring Detect
Count
1 = 1 ring
~
9 = 9 ring
~
9 = 9 ring
Selects the ring detection count from 1 to 9 rings in
1 ring step intervals.
1 ring step intervals.
046 On-Hook
0 = 0 sec.
~
90 = 90 sec.
~
90 = 90 sec.
Selects the on-hook time between sequential
communication calls in 1 second step intervals.
communication calls in 1 second step intervals.
047 Response Wait
Interval
1 = 1 sec.
~
90 = 90 sec.
~
90 = 90 sec.
20 ~ 150 sec.
(For France Only)
(For France Only)
Selects the waiting interval for the response after
completing the dialing.
completing the dialing.
048-
049
049
Not Used
050 Ring Detect Mode 1 = Normal
2 = Rough
Selects the quality of ringer detection. Use if the line
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
051 Not Used
052 Pulse Rate
052 Pulse Rate
1 = 10 pps
2 = 20 pps
2 = 20 pps
Selects the dial pulse rate 10/20 pps.
053-
054
054
Not Used
055 Busy Tone Check 1 = Off
2 = On
Selects whether to detect the Busy Tone.
056 Dial Tone Check 1 = Off
2 = On
Selects whether to detect Dial Tone before dialing
the telephone number.
the telephone number.
057 DC Loop Check
(Except for USA,
and Canada)
and Canada)
1 = Off
2 = On
2 = On
Selects whether the unit checks the DC Loop during
communication.
communication.
058 Comm. JRNL +
Image
1 = Off (without image)
2 = On (with image)
2 = On (with image)
Selects whether the machine prints the COMM.
Journal with image.
Journal with image.
059 Confidential RCV
Report
1 = Off (does not print out)
2 = On (prints out)
2 = On (prints out)
Selects whether the machine prints the Confidential
RCV Report.
RCV Report.
060 Version
Indicates the Host
software version.
software version.
061 TX/RX/PRT/CPY TX:****** PRT:******
RX:****** CPY:******
Displays the transmitted, received, total printed, and
copied document count.
copied document count.
062 Print Counter
1 = Off
2 = On
2 = On
Selects whether to print in the Fax Parameter List,
the counter information that is displayed in the
Function Parameter No. 61.
the counter information that is displayed in the
Function Parameter No. 61.
063-
067
067
Not Used
068 NYSE Fax
Forward
(USA, and
Canada Only)
(USA, and
Canada Only)
1 = Off
2 = On
2 = On
Selects whether the machine will forward the
incoming, and outgoing faxes to a specified station.
Note:
incoming, and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
069 NYSE Local Print
(USA, and
Canada Only)
Canada Only)
1 = Inc
2 = On (Always)
2 = On (Always)
Selects the printing condition for the incoming faxes
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
001 Alarm Status
1 = Off
2 = Timer
3 = Constant
2 = Timer
3 = Constant
Selects the No Paper, or No Toner alarm status.
OFF
: Alarm is disabled.
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is
pressed, or the error is cleared/
corrected.
corrected.
002 Stop Comm.
JRNL
1 = Off
2 = On
2 = On
Selects whether the machine prompts to print the
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
003 Continuous Poll
1 = Off
2 = Stn (Tx only)
3 = Hub (Rx only)
2 = Stn (Tx only)
3 = Hub (Rx only)
Selects whether the Continuous Polling feature is
enabled.
Stn : Place the document(s) on the ADF, or Platen,
enabled.
Stn : Place the document(s) on the ADF, or Platen,
then press the assigned Program Key to
store, or add the documents into a polled file.
(See Note 1)
store, or add the documents into a polled file.
(See Note 1)
Hub : When the polling command is initiated, the
machine will continuously poll originals from
the remote stations until it is interrupted by
pressing "STOP".
the remote stations until it is interrupted by
pressing "STOP".
004 Numeric ID Set
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts, and allows to
set, or change the Numeric ID.
set, or change the Numeric ID.
005 Destination Code 000 : Austria
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
Specified destinations only.
006 ID Display
1 = Number (Numeric ID)
2 = Chara (Character ID)
2 = Chara (Character ID)
Selects the priority of displaying the ID.
007 JRNL Column
1 = Station
2 = RCV’D ID
2 = RCV’D ID
Selects the contents of the ID to display on the
Journal.
Journal.
008 Monitor
1 = Off
2 = On
2 = On
Selects whether the Monitor is ON/OFF for
monitoring fax signals.
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
2 = On (Off Hook)
2 = On (Off Hook)
Selects a false Off Hook state for back to back
communication test.
communication test.
010 TX Level
00 = 0 dBm
~
15 = -15 dBm
~
15 = -15 dBm
Selects the TX signal output level, 0 to -15 dBm in
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
011 RX Level
1 = -43 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
Selects the receiving sensitivity of -33/-38/-43/-48
dBm.
dBm.
012 DTMF Level
00 = 0 dBm
~
15 =-15 dBm
~
15 =-15 dBm
Selects the DTMF output level, 0 to -15 dBm in 1
dBm steps.
dBm steps.
013 G3 RX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 reception mode,
0dB, 4dB, 8dB, or 12dB.
0dB, 4dB, 8dB, or 12dB.
014 G3 TX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 transmission
mode, 0dB, 4dB, 8dB, or 12dB.
mode, 0dB, 4dB, 8dB, or 12dB.
015 ~
016
016
Not Used
017 TX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the transmission modem start speed,
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
018 RX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
019 ITU-T V.34
1 = Off
2 = On
3 = Select
2 = On
3 = Select
Selects whether the ITU-T V.34 is Off, On, or Select.
Select: Select whether the ITU-T V.34 is Off, or On,
when entering Phone Book Dialing
Numbers, or Manual Number Dialing.
Numbers, or Manual Number Dialing.
020 ITU-T ECM
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Select the ECM mode.
021 EP Tone
1 = Off (without EP Tone)
2 = On (with EP Tone)
2 = On (with EP Tone)
Selects whether to add the echo protect tone on
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
022 Signal Interval
1 = 100 ms
2 = 200 ms
3 = 500 ms
2 = 200 ms
3 = 500 ms
Selects the time interval between the receiving
signal, and the transmitting signal.
signal, and the transmitting signal.
023 TCF Check
1 = Normal (Short)
2 = Long
2 = Long
Selects the TCF check interval Long/Short
024 CED Frequency
1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
2 = 2100 Hz
Selects the CED frequency 2100/1080 Hz
025 COMM. Start-Up 1 = First
2 = Second
Selects the communication start-up condition
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
026 Non-Standard
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects own mode (Panafax mode).
027 Short Protocol B
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode.
028 Short Protocol D
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode. When activated,
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
029 Remote
Diagnostics
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts Remote
Diagnostics from the service station.
Diagnostics from the service station.
030 CED & 300 bps
1 = 75 ms
2 = 1 sec
2 = 1 sec
Selects the pause interval between the CED, and
the 300 bps signal.
(Used when Echo Suppression is disabled.)
the 300 bps signal.
(Used when Echo Suppression is disabled.)
031 RTC = EOL x 12 1 = Off (EOLx6)
2 = On (EOLx12)
032 V34 TX Start
2400-33600bps
Selects the transmission modem start speed for
V.34 communication, 33600-2400 bps.
V.34 communication, 33600-2400 bps.
Selects the RTC signal, EOLx6, or EOLx12.
Press "V", or "/\ " to select the symbol rate.
033 V34 RX Start
2400-33600bps
Selects the receiving modem start speed for V.34
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
034 V34 TX SR
2400-3429sr
Selects the transmission symbol rate for V.34,
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
035 V34 RX SR
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
036 Not Used
037 Protocol Display
037 Protocol Display
1 = Off (not displayed)
2 = On (displayed)
2 = On (displayed)
Selects whether to display the modem speed
during communication.
(Press the Job Status Key to display)
during communication.
(Press the Job Status Key to display)
070 Line Error
128 lines
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
1. Selects the line disconnect condition during
reception. If the number of line errors exceed this
setting, the unit will disconnect the line.
setting, the unit will disconnect the line.
2.
Press "V", or "/\ " to select the symbol rate.
Selects the transmit condition of RTP/PIP, or
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
071 Total Error
1 = 5%
2 = 10%
3 = 15%
4 = 20%
2 = 10%
3 = 15%
4 = 20%
Selects the transmit condition of RTP/PIP, or RTN/
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
2 = 3 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
Selects the continuous total error criteria of Off/3/6,
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
2 = Rate
2 = Rate
Selects the error detect condition Lines/Rate.
074 RTN Receive
1 = Disconnect
2 = Continue
2 = Continue
Selects whether to disconnect the phone line, or
continue when "RTN" is received.
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
Selects the coding scheme.
076 Batch TX
1 = Off
2 = On
2 = On
Selects whether the batch transmission is available.
077 RX JAM Length
1 = Off (unlimited)
2 = 2 m
2 = 2 m
Selects the maximum length of a received
document that can be printed.
document that can be printed.
078~
079
079
Not Used
080 Doc Top Feed
-99
~
+99
~
+99
Adjusts the distance between the scanning sensor
ON position, and the scanning start position.
ON position, and the scanning start position.
081 Doc End Feed
-90
~
+127
~
+127
Adjusts the distance between the scanning sensor
OFF position, and the scanning end position.
OFF position, and the scanning end position.
082 JAM Length
1 = 1 m
2 = 2 m
2 = 2 m
Selects the maximum length of the original that can
be scanned.
be scanned.
083 Not Used
084 Line As No Paper 1 = Ring (ring)
084 Line As No Paper 1 = Ring (ring)
2 = Busy (keep line busy)
Selects whether to ring, or send a busy tone to the
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine
086 Reduction Fine
1 = Off
2 = On
2 = On
Selects whether to fix with Fine Mode, or not for the
Reduction transmission.
Reduction transmission.
087 Darker Level
Normal Level
Lighter Level
Lighter Level
0 = Lightest Contrast
~
15 = Darkest Contrast
~
15 = Darkest Contrast
Selects the contrast level.
0
0
15
Lightest
Darkest
088
089
089
090~
091
091
Not Used
092 Smoothing
1 = Off
2 = On
2 = On
Selects whether the smoothing function is available.
093 ~
094
094
Not Used
095 Reduction Ratio
(70-100)
Selects Print Reduction Ratio (%).
096 ~
101
101
Not Used
102 Original
Registration
-30
~
+30
~
+30
Adjustment of original registration detection timing.
103 Trail Edge Read
Timing
-9
~
0
~
0
Adjustment of trail edge void.
104~
109
109
Not Used
Not Used
110 MAC Address
Indicates the MAC Address.
111 Not Used
112 Insert EMAIL TXT 1 = Off
112 Insert EMAIL TXT 1 = Off
2 = On
Selects whether the Text Template (email message)
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
113~
114
114
115 Time Zone
1 = Scroll
2 = Direct
2 = Direct
Selects the setting method for Time Zone.
Scroll : Allows using "Scroll Keys" to scroll
through the Time Zone Table.
Direct : Allows you to input the Time Zone
directly, (*) key to be used as a switch
between +/-.
between +/-.
Note 1: Continuous Polling (Station Mode)
This feature allows you to store, or add documents into a polled file in memory.
To enable the Continuous Polling feature set Function Parameter No. 003 to "2:Station".
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
To prepare the document(s) to be polled, simply place the document(s) on the ADF, or Platen
and then press the Program Key to store, or add the document(s) into a polled file.
and then press the Program Key to store, or add the document(s) into a polled file.
(
Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will
not be accepted.)
Note 2: Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 3: Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 4: The default setting of parameters depends on the country's specifications, or regulations. Print the
Function Parameter List to confirm the default settings.
116 Overwrite
Warning
1 = Yes
2 = No
2 = No
Selects whether the Overwrite Warning is included
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
117~
121
121
Not Used
122 LDAP
1 = Off
2 = On
2 = On
When LDAP is used, specialized characters may be
displayed as different characters.
displayed as different characters.
124~
199
199
Not Used
Signal
Setting
1:128
2:256
3:512
4:1024
5:2048
6:Off
MCF/PIP
0-31
0-63
0-127
0-255
0-511
Always
RTP/PIP
32-63
64-127
128-255
256-511
512-1023
-
RTN/PIN
64-127
128-255
256-511
512-1023
1024-2047
-
Signal
Setting
1:5%
2:10%
3:15%
4:20%
MCF/PIP
0-2
0-4
0-7
0-9
RTP/PIP
3-4
5-9
8-14
10-19
RTN/PIN
5-
10-
15-
20-
Error Codes (For Copier)
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
When any trouble occurs, the copier stops.
User Error Codes (U Code)
Note:
Uxx, and a message will appear on the Panel Display.
User Error Codes (U Code) Table
Code
Item
Possible Cause(s)
U00
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
U01
Close Front Cover
1. Front Cover / Side Cover open.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U07
Close Feed Cover
1. Feed Cover open.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
U13
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U14
Replace Toner Waste
Container
Container
1. Toner Waste Container full.
(Refer to Service Manual Sect. 3.5.3.)
U15
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
U16
No Developer Unit
1. Developer Unit not installed.
U18
Total Copy Limit Over
1. Department Copy Counter full.
U20
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U21
Close ADF
1. ADF, and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
U22
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U25
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
U90
Replace Battery
1. Internal battery requires replacement.
Jam Error Codes (J Code)
Section
Jam Location
A
ADF / i-ADF / Scanner
B
Paper Transport / Exit Area
C
Paper Entry Area
D2
2nd Paper Tray
D3
3rd Paper Tray
D4
4th Paper Tray
A
B
C
D2
D3
D4
•Jam Sensor Location of i-ADF
Original Detection Sensor
Eject Sensor
Duplex Eject
Sensor
Read Point
Sensor
Original Length Sensor
•Jam Sensor Location of ADF
•Jam Sensor Location of Printer
Original Detection Sensor
Read Point, and Eject Sensor
Original Length Sensor
4th Paper Path Sensor
3rd Paper Path Sensor
2nd Paper Path Sensor
Registration Sensor
ADU Sensor
Paper Exit Sensor
•Paper Transport / Exit / Entry / Feed Unit Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J00
The Registration Sensor does not detect paper within a predetermined time after the
paper starts feeding. (Sheet Bypass)
paper starts feeding. (Sheet Bypass)
B
J01
The Registration Sensor does not detect paper within a predetermined time after the
Paper Feed Roller starts rotating. (1st Paper Tray)
Paper Feed Roller starts rotating. (1st Paper Tray)
J02
The 2nd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
D2
J03
The 3rd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
D3
J04
The 4th Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (4th Paper Tray)
after the Paper Feed Roller starts rotating. (4th Paper Tray)
D4
J07
The Registration Sensor does not detect paper within a predetermined time after the
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
B, D2
J08
The Registration Sensor did not detect paper within a predetermined time after the
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
D3
J09
The Registration Sensor did not detect paper within a predetermined time after the
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
D4
J12
The 2nd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
B, D2
J13
The 3rd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D3
J14
The 4th Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D4
J19
The Registration Sensor does not detect within a predetermined time after the ADU
Sensor is activated.
Sensor is activated.
B
J22
The 2nd Paper Tray Path Sensor detect paper at the time of the initials.
B, D2
J23
The 3rd Paper Tray Path Sensor detect paper at the time of the initials.
D2, D3
J24
The 4th Paper Tray Path Sensor detect paper at the time of the initials.
D3, D4
J30
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Sheet Bypass)
is activated. (Sheet Bypass)
B
J31
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Except Sheet Bypass)
is activated. (Except Sheet Bypass)
J32
The Registration Sensor does not go off within a predetermined time after the ADU
Sensor is activated. (DP-8020E)
Sensor is activated. (DP-8020E)
J33
The Registration Sensor detects paper during non-printing mode.
J45
The Paper Exit Sensor keeps detecting paper after a predetermined time, during
non-printing mode.
non-printing mode.
J46
The Paper Exit Sensor does not go off within a predetermined time after the Sensor
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
J82
The ADU Sensor does not detect paper within a predetermined time after the Duplex
Feed Roller starts rotating.
Feed Roller starts rotating.
J85
The ADU Sensor does not go off within a predetermined time after the Sensor is
activated.
activated.
J87
The ADU Sensor detects paper during non-printing mode.
The paper size of a Tray differs from the Machine setting size.
J98
No VRDY Signal after a predetermined time has lapsed.
•i-ADF / ADF Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J70
The Read Point Sensor does not detect paper within a predetermined time after the
original starts feeding.
original starts feeding.
A
J71
The Read Point Sensor keeps detecting paper within a predetermined time after
scanning starts.
scanning starts.
J72
The Eject Sensor does not detect paper within a predetermined time after the Read
Point Sensor is activated.
Point Sensor is activated.
A
(i-ADF
only)
only)
Mechanical Error Codes (E Code)
E1: Optical Unit Error
Code
Function
Possible Cause(s)
E1- 01 Abnormal Platen Glass
Scanning
1. Home Position Sensor connector disconnected.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E1- 20 Laser Unit Horizontal
Synchronization
1. LSU connector disconnected.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E1- 22 Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
E1- 31 Scanning Lamp
(Does not turn On)
1. INV PCB connector disconnected.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
E2: Lift DC Motor Error
Code
Function
Possible Cause(s)
E2- 01 Lift Motor Rotation
(1st Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E2- 02
E2- 03
E2- 04
Lift Motor Rotation
(2nd Paper Tray)
(2nd Paper Tray)
Lift Motor Rotation
(3rd Paper Tray)
(3rd Paper Tray)
Lift Motor Rotation
(4th Paper Tray)
(4th Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. PS defective.
E2- 10 System Console Drive Motor
Rotation
1. Drive Mechanism defective.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
E3: Development System Error
E3- 01 Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
8. Toner Bottle Home Position Sensor defective.
E3- 02 Toner Screw Motor Over
Current
1. Toner Screw Motor defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
E3- 03 Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E3- 10 High Voltage Power Supply
leak (1) - Grid Charge Voltage
1. PS connector is disconnected.
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
E3- 20 Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
E4: Fuser Unit Error
E4- 01 Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
11. Fuser temperature low. (Adjust F6-31)
11. Fuser temperature low. (Adjust F6-31)
E4- 02 Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
E4- 10 Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E5: System Error
E5- 11 Printer Engine Communication
Abnormal
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
1. Sort Memory defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
E5- 42 Total Counter Connection
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E5- 60 Power Supply Cooling Fan
Motor Rotation
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E7: Optional Unit Error
Check Points
E7- 90 Hard Key Abnormal
1. Wrong Hand Key installed.
2. Hard Key defective.
2. Hard Key defective.
E13: Out of Toner
E13 No Toner Detection
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
Information Codes Table (For Facsimile)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
012
RCV
C, D
The length of the received
document is over 2 m.
document is over 2 m.
030
XMT
B
Read Point Sensor does not
activate within 4 seconds after
the document starts feeding.
activate within 4 seconds after
the document starts feeding.
Document not set properly.
Defective Read Point Sensor.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
Document may be jammed.
Defective Read Point Sensor.
Defective Read Point Sensor.
061
-
A
ADF Door is open.
Cover not firmly closed.
Connectors not firmly connected.
Connectors not firmly connected.
200
RCV
C
Decoding process did not
complete at the end of phase C.
complete at the end of phase C.
Defective FXB PCB.
212
XMT
RCV
RCV
A-E
Interface error occurred between
the CPU, and modem.
the CPU, and modem.
Modem defective. (FXB PCB)
Software problem occurred. (SC PCB)
Software problem occurred. (SC PCB)
301
XMT
RCV
RCV
System fault.
Software problem occurred. (SC PCB)
331
XMT
C
8-minutes timer error.
(Germany only)
(Germany only)
400
XMT
B
T1 timer (35 5 sec) elapsed
without detecting 300 bps signal.
without detecting 300 bps signal.
Wrong number dialed, and the START
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
401
XMT
B
DCN was returned from receiver
while transmitter is waiting for
CFR, or FTT.
while transmitter is waiting for
CFR, or FTT.
Your machine's ID Number is not
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
402
XMT
B
DCN was returned from receiver
while transmitter is waiting for
NSF/DIS.
while transmitter is waiting for
NSF/DIS.
Receiver working in non-CCITT mode
only. (Possible incompatibility)
only. (Possible incompatibility)
403
RCV
(Polling)
B
Transmitter had no polling
function.
function.
"POLLED=ON" (polling XMT ready) not
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
404
XMT
B
Transmitter sent NSS (or DCS)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
405
XMT
B
Transmitter received FTT after it
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
Line quality poor. (TCF is damaged due
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
406
RCV
(Password
Comm.)
Comm.)
B
XMT-Password mismatched.
RCV-Password mismatched.
Selective RCV incomplete.
RCV-Password mismatched.
Selective RCV incomplete.
XMT, RCV password does not match.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
407
XMT
D
Transmitter received no response
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
Receiver defective. (No paper, paper
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
408
XMT
D
Transmitter received RTN after it
transmitted EOP, MPS, or EOM.
transmitted EOP, MPS, or EOM.
Receiver receives data with errors.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
409
XMT
D
Transmitter receives PIN after it
transmitted a post message,
such as EOP, MPS, EOM, etc.
transmitted a post message,
such as EOP, MPS, EOM, etc.
Receiver receives data with error due to
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
410
RCV
D
Received DCN while waiting for
post command. (EOP, MPS,
EOM, etc.)
post command. (EOP, MPS,
EOM, etc.)
Interface, or line faulty.
Transmitter defective.
Transmitter defective.
411
RCV
(Polling)
B
Received DCN after transmitting
NSC.
NSC.
Transmitter not ready for polling
communication.
Password does not match between
transmitter, and receiver.
communication.
Password does not match between
transmitter, and receiver.
412
G3 RX
B, D
No response within 12 seconds in
NSS/DCS/MPS wait state. (After
transmitting FTT)
NSS/DCS/MPS wait state. (After
transmitting FTT)
Transmitter defective.
FXB PCB defective.
FXB PCB defective.
414
RCV
(Polling)
B
No response received after
transmitting 3rd NSC.
transmitting 3rd NSC.
Password does not match between
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
415
XMT
(Polling)
B
Remote side attempted to receive
message from your machine in
polling communication.
message from your machine in
polling communication.
Inform the remote side that your
machine does not have the polling
transmission feature.
machine does not have the polling
transmission feature.
416
RCV
D
Receiver did not detect post
command, such as EOP, MPS,
EOM, etc.
command, such as EOP, MPS,
EOM, etc.
Transmitter defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
417
RCV
C
Receiver returned RTN in
response to post message.
response to post message.
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
418
RCV
C
Receiver transmitted PIN in
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
420
RCV
B
T1 timer (35 sec.) elapsed without
detecting 300 bps signal.
detecting 300 bps signal.
Wrong number dialed.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
421
RCV
B
Busy Tone was detected after
sending NSF Signal.
sending NSF Signal.
Remote station disconnected the line.
Wrong number was dialed.
Wrong number was dialed.
422
XMT
B
Content of NSF (or DIS), or NSC
(or DTC) was invalid.
(or DTC) was invalid.
Incompatible content
427
G3
RCV
B
DCN received to NSF/CSI/DIS
transmitted.
transmitted.
Interface is incompatible.
433
XMT
RCV
RCV
B, D
T.30 Protocol abnormal.
Defective remote station.
434
XMT, or
RCV
B
CD (response from Modem) did
not turn OFF within 180 sec. after
receiver detected FLAG signal.
not turn OFF within 180 sec. after
receiver detected FLAG signal.
Remote unit defective.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
436
G3 RX
C
DCN received after transmitting
FTT.
FTT.
Transmitter defective, or incompatible.
Line quality poor.
Line quality poor.
456
RCV
B
Received relay transfer request, or
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
457 RELAY XMT
CONF. XMT/
POLL
B
Remote unit does not have
Relayed XMT, or Confidential
Comm. capability.
Relayed XMT, or Confidential
Comm. capability.
459
RCV
C
Failed training in Phase C.
Line quality poor. (Training signal
distorted due to line noise)
FXB PCB, or MJR PCB defective.
distorted due to line noise)
FXB PCB, or MJR PCB defective.
490
RCV
C
Sum of error lines exceeded the
limit (Function Parameter No. 70)
of 64 lines.
limit (Function Parameter No. 70)
of 64 lines.
Line quality poor.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
494
RCV
C
Interval between two EOLs was
more than 10 sec. when receiver
received message data.
more than 10 sec. when receiver
received message data.
Transmitter defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
495
XMT
RCV
RCV
C
During reception, CD turned OFF,
or continued ON for long time.
During communication, lost loop -
current.
or continued ON for long time.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
496
XMT
C
CS of modem is not able to turn
ON.
ON.
FXB PCB defective.
501
XMT/
RCV(V.34)
B
Incompatible Modem on the
Remote unit.
Remote unit.
502
XMT/
RCV(V.34)
B, C, D During reception, CD turned OFF
or continued ON for long time.
During communication, lost loop -
current.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
720
POP
LAN
Unable to connect to the POP
Server.
Server.
Incorrect POP Server address set.
POP Server is down.
POP Server is down.
721
POP
LAN
Unable to login to the POP Server. Incorrect User Name, or Password set.
722
RCV
LAN
Failed to obtain the Network
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
DHCP not available.
(Contact the Network Administrator.)
(Contact the Network Administrator.)
725
XMT
POP
POP
LAN
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
726
728
XMT
XMT
POP
LAN
LAN
Received an error response from
the DNS Server.
the DNS Server.
Incorrect POP Server address set.
Incorrect SMTP Server address set.
Incorrect SMTP Server address set.
729
XMT
LAN
Failed to authenticate (SMTP
AUTHENTICATION) when
connecting with the SMTP server.
AUTHENTICATION) when
connecting with the SMTP server.
SMTP AUTHENTICATION, User Name,
and/or Password are incorrect.
(Contact the Network Administrator.)
and/or Password are incorrect.
(Contact the Network Administrator.)
730
RCV
LAN
Unable to program the Internet
parameters or the autodialer via
Email from a PC.
parameters or the autodialer via
Email from a PC.
Verify that the Fax Parameter #158 is
set to Valid.
set to Valid.
731
RCV
LAN
Dialer full while Relayed
Transmission Request was
received.
Transmission Request was
received.
Dial buffer for manual number dialing
(70 stations) is being used.
(70 stations) is being used.
741 XMT, Polling PSTN Unable to dial
Deleted the registered station name
before dialing with Timer Controlled
Communications, etc.
before dialing with Timer Controlled
Communications, etc.
800
Relay
Comm.
PSTN The machine was requested to
relay a document but has no
Relay Hub capability.
Relay Hub capability.
814
Conf. XMT
Conf. Polling
Relay
Comm.
PSTN The remote station does not have
Relay XMT nor Confidential
Communication capability.
Communication capability.
815
Conf. RCV
PSTN Mailbox full.
816 Conf. Polled PSTN The received Polling Password
did not match.
825
Conf. RCV
Conf. Polled
PSTN Parameter settings of the remote
station are not properly set.
870
MEM XMT
Multi-Copy
Multi-Copy
PSTN
LAN
Memory overflow occurred while
storing documents into memory.
storing documents into memory.
879
Memory
RCV
PSTN Memory overflow occurred during
substitute memory reception.
Memory overflow on the Fax side.
LAN
Memory overflow.
Mail Server sent a reset command
while downloading the data to the
machine.
Mail Server sent a reset command
while downloading the data to the
machine.
Memory overflow on the Fax side.
Mail server aborted the download
(Busy with other higher priority jobs).
Mail server aborted the download
(Busy with other higher priority jobs).
880
-
-
File Access Error
884
-
-
File Access Error
961
RCV
LAN
Memory file access error.
SC PCB defective.
962
XMT
PSTN Memory file access error.
SC PCB defective.
LAN
Memory file access error.
SC PCB defective.
503
XMT/
RCV(V.34)
B, C, D CS of modem is not able to turn
ON during training.
FXB PCB defective.
Line disconnected.
Line disconnected.
504
RCV/V.34
(Polling)
B
Polling is rejected from the remote
station.
station.
No polling original set.
505
XMT/V.34
(Polling)
B
Polling XMT is rejected.
No polling original set.
540
XMT ECM
B
No response after transmitting
3rd CTC, or DCN received.
3rd CTC, or DCN received.
Incompatible interface.
541
XMT ECM
D
No response after transmitting
3rd EOR, or received DCN.
3rd EOR, or received DCN.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
542
XMT ECM
D
No response to the 3rd RR
transmitted, or received DCN.
transmitted, or received DCN.
Remote unit abnormal.
543
XMT ECM
D
T5 timer (60 sec.) elapsed without
MCF.
MCF.
Remote unit abnormal.
544
XMT ECM
D
Stopped Transmission after EOR
Transmission.
Transmission.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
550
RCV ECM
C
Timer between frames in phase C
has elapsed.
has elapsed.
Defective remote station.
554
RCV ECM
D
Transmitted ERR after receiving
EOR.
EOR.
Faulty line.
555
RCV ECM
D
Transmitted PIN after receiving
EOR.
EOR.
Faulty line, and Operator Call requested
by RX side.
by RX side.
570
RCV
B
Password, or machine code did
not match during remote
diagnostic communication.
not match during remote
diagnostic communication.
571
XMT
B
Remote unit did not have the
remote diagnostic function.
remote diagnostic function.
580
XMT
B
Sub-address transmission to a unit
that has their DIS bit 49 (NSF bit
155) OFF.
that has their DIS bit 49 (NSF bit
155) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
581
XMT
B
Sub-address Password
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
582
XMT
B
Sub-address SEP (for Polling)
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
601
XMT
ADF Door was opened during ADF
transmission.
transmission.
623
XMT
A
No original was in the ADF.
(Built-in dialer engaged)
(Built-in dialer engaged)
Operator removed the original from the
ADF after dialing was completed.
Original was not set properly in the ADF.
ADF after dialing was completed.
Original was not set properly in the ADF.
630
XMT, or
RCV
(Polling)
B
Redial count over.
No dial tone detected. Sensor did not
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
631
XMT
A
"STOP" key was pressed during
Auto Dialing.
Auto Dialing.
634
XMT
PSTN Redial count over with no
response, or busy tone was not
detected.
Note:
detected.
Note:
U.S.A., and Canadian models
will redial only once if a busy
tone is not detected.
will redial only once if a busy
tone is not detected.
638
XMT
PSTN
LAN
Power turned Off with applicable
data in memory, or during
communication.
data in memory, or during
communication.
Power switched Off.
Power failure occurred.
Power failure occurred.
712
XMT
LAN
Unknown email address replied
from the Mail Server.
from the Mail Server.
Mail Server received an incorrect email
address. (Dependent on Server's Mail
application)
address. (Dependent on Server's Mail
application)
714
XMT
RCV
RCV
LAN
LAN Interface error.
Cannot logon to the LAN.
Cannot logon to the LAN.
The 10Base-T/100Base-TX cable not
connected.
An unexpected LAN problem occurred.
connected.
An unexpected LAN problem occurred.
715
XMT
LAN
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
716
XMT
LAN
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set.
No email application activated on the
Mail Server.
No email application activated on the
Mail Server.
717
XMT
LAN
Incomplete SMTP Protocol
transmission.
transmission.
Mail Server's hard disk may be full.
Mail Server defective.
Mail Server defective.
718
XMT
LAN
Page Memory Overflow occurred
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
Check the document size, and
resolution.
Ask originator to resend in a supported
size, and resolution.
resolution.
Ask originator to resend in a supported
size, and resolution.
Copy Quality Adjustment Procedure (Order)
No.
Part Item
Adjustment
When the following items are replaced, or cleaned, perform adjustments in the correct order.
Work
Optics
Clean
Process
Unit
Clean
Toner
Spill
Tray
Clean
TDC
Adj.
F8-09
OPC
Counter
Reset
F8-14
LSU
Adj.
(Note)
Print
F5/F6
(Note)
Note:
Refer to Sect. 3.8. of the Service Manual for details.
Image
Density
Adj. F6-49
/50/51
(Note)
Remark
1 Installation Main
1
2
3
2
3
3
Cleaning
Optics
Process Unit
Process Unit
1
4
Toner Spill Tray
1
5
6
7
6
7
Replace
Scanning Lamp
Platen Glass
OPC Drum
Platen Glass
OPC Drum
1
8
Developer
1
9
OPC Drum &
Developer
Developer
1
1
1
1
2
2
1
1
2
3
2
1
1
4
10
Corona Wire
11
Process Unit
3
12
Toner Density
Sensor
Sensor
2
2
3
4
5
4
5
1
2
3
4
5
6
2
3
4
5
1
2
2
3
2
3
2
3
3
4
Replace Developer
13
LSU
1
2
3
14
SC PC Board
Input F5/F6
Parameter
Parameter
LSU
PWM
Pattern
Print
F8-18
PWM
Adj.
F6-39
(Note)
Remote Internet Fax Errors: Memory
Overflow, or No Power.
(Retry is not possible)
Overflow, or No Power.
(Retry is not possible)
Received an Error, or No
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Service Modes (For Facsimile)
123 One Ring Sound
(USA, and
Canada Only)
Canada Only)
1 = Off
2 = On
2 = On
When Function Parameter No. 45 "Ring Detect
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
J97
After passing the Registration Sensor (Roller), the Paper does not clear the sensor
within a predetermined time period.
within a predetermined time period.
J90
Abnormal Paper Jam: During printing the Front Door was opened, etc.
A Paper Tray was pulled out while feeding paper.
A Paper Tray was pulled out while feeding paper.
B, C, D
C
B
J99
No VSYNC Signal within a predetermined time after VRDY Signal is activated.
J93
The paper remained in the ADF.
J94
The ADF does not go off after the predetermined time.
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Jam Error Codes (J Code) Table
Code
Contents
Section
12. Incorrect SC PCB is installed.
13. Incorrect SPC PCB is installed.
13. Incorrect SPC PCB is installed.
727
XMT
LAN
Remote Internet Fax Errors: Busy, or
Job Number Overflow for Relay XMT.
(Retry is possible)
719
RCV
LAN
Received data via LAN is in a
format that is not supported.
format that is not supported.
Ask the originator to resend with a
supported file attachment:
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter
size.
* Image data conforming to A4/Letter
size.
700
XMT
RCV
RCV
PSTN
LAN
Communication terminated by
Operator pressing the "STOP" key.
Operator pressing the "STOP" key.
Service Modes (For Facsimile)
Caution:
The factory default parameters are preset (destination dependent) for optimum performance, and in
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
038 Not Used
039 Flash Time
039 Flash Time
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
Flash key.
040 Flash Time
(PSTN)
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
(For Germany, Austria, and Czech)
Flash key.
(For Germany, Austria, and Czech)
J48
J91
J95
J78
The Duplex Eject Sensor keeps detecting paper within a predetermined time after
2-Sided Scanning.
2-Sided Scanning.
J79
The Read Point Sensor keeps detecting paper in the ADF.
A
J92
The Read Point Sensor does not detect paper in the ADF.
A
(i-ADF
only)
J92-94 (See the following table below)
J70-79 (See the following table below)
B
J73
1. The Eject Sensor keeps detecting paper within a predetermined time after
scanning starts.
2. The Eject Sensor keeps detecting paper within a predetermined time after the
Read Point Sensor is deactivated.
J76
The Duplex Eject Sensor does not detect paper within a predetermined time after
scanning starts.
scanning starts.
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Code
Function
Possible Cause(s)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
F8 Mode: Service Adjustment
Set the machine to Service Mode, and press "
8" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F8 Mode
No.
Item
Remarks
00
Exp. Lamp replacement
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
01-05 Not Used
06
Error Log Print/View
a) Each time the arrow key is pressed, the machine
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
07
Error Log Clear
a) Press the Reset key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
08
(Factory use only)
Lock operation for Scanner Unit.
09
Toner Density adjustment
Adjustment operation of Toner Density.
10
Drum Charge adjustment
Adjustment operation of Drum Charge.
11
Not Used
12
Org. size Sensor Adj.
(Not Used)
(Not Used)
Adjust the slice level for the original size detection
sensors automatically. Execute this mode by closing
the platen cover.
sensors automatically. Execute this mode by closing
the platen cover.
13
Black Density reference
Adjustment operation of Black Density sensor.
14
OPC Counter Reset
Proceed when OPC is replaced.
15-17 Not Used
18
LSU PWM Pattern
Print out the Test Pattern.
Proceed when the LSU is replaced.
Proceed when the LSU is replaced.
19
Move Mirror To Lock
a) Press the Start key to move the mirror unit to the
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
The locking operation is automatically reset when
the Power switch is turned ON again.
the Power switch is turned ON again.
20
TDC Check Operation
Adjustment of TDC sensor.
21-46 Not Used
47
ADF Continuous Test
Press START key to begin.
48
Platen Continuous Test
Press START key to begin.
F9 Mode: Unit Maintenance
Set the machine to Service Mode, and press "
9" key on the Keypad.
Press the "
START" key.
Enter the desired code number, or press "
V", "/\" arrow keys.
If you wish to select another code number, scroll the menu with the arrow keys.
Press the "
SET" key.
Enter the desired function code number, and press "
SET" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key, then press "FUNCTION", and "CLEAR" keys simultaneously to exit the service mode.
Reboot the machine after setting the parameter(s) to activate the setting(s).
F9 Mode
Service
Mode
Item
Remarks
F9
Unit
Maintenance
Maintenance
00 Fax Service Mode
01 Service Alert Tel #
01 Service Alert Tel #
Displays the contact number when a
machine malfunction occurs.
machine malfunction occurs.
02 Firmware
Version
00 SC
Displays the firmware version for SC.
01 SC Boot
Displays the firmware version for SC
Boot.
Boot.
02 PNL
Displays the firmware version for PNL.
03 SPC
Displays the firmware version for SPC.
04 Not Used
05 FAX Modem
05 FAX Modem
Displays the firmware version for FAX
option 1.
option 1.
06 Not Used
07 SC2
07 SC2
Displays the firmware version for Slot 1.
03 Print
Device Info.
00 F5/F6 Parameters
Prints the memory contents of the F5,
and F6 modes.
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 Counter Information Prints the Counter information list.
03 System Address
02 Counter Information Prints the Counter information list.
03 System Address
Info.
Prints the system memory setting.
04 RAM Address
Information
Prints the RAM data dump list.
04 RAM Edit
Mode
0 Relative Address
Setting of Relative address.
1 Absolute Address
Setting of Real address.
05 Serial Number
Registration of Serial Number for
Maintenance.
Clears by Shipment Set.
Maintenance.
Clears by Shipment Set.
06 RAM
Initialize
00 Parameter Initialize
Resets the Fax, and Function
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
parameters to default values.
Note:Turn the Power Switch to the OFF,
and back to the
ON position to enable
the parameter settings.
01 All Job Clear
Clears all Jobs stored in Flash Memory.
02 Not Used
03 Shipment Set
03 Shipment Set
Clears All Jobs, All Preset Data,
Parameter Initialize & Resets the
Counters (Fax).
Parameter Initialize & Resets the
Counters (Fax).
04 LBP Fuser Reset
Clears the LBP fuser error.
05 Dept. Counter Clear Resets the Counter
06 Flash Memory Clear Clears the Flash Memory Data
07 Firmware
Update
00 Update FROM Card Updates the firmware in the machine
with the Master Firmware Card.
01 Update from USB
Updates the firmware in the machine
with the USB.
with the USB.
08 Program
Backup
(Refer to
Service
Manual
Sect. 3.7.)
(Refer to
Service
Manual
Sect. 3.7.)
00 Main
Onboard F-ROM 4MB
01 Option 1 all
Slot 1 FRM8 PCB 8MB
02 Option 1 a
Slot 1 FRM8 PCB 4MB (a)
03 Option 1 b
Slot 1 FRM8 PCB 4MB (b)
04 Not Use
Slot 2 FRM8 PCB 8MB
05 Not Use
Slot 2 FRM8 PCB 4MB (a)
06 Not Use
Slot 2 FRM8 PCB 4MB (b)
09 Update Program Card
Creates a Master Firmware Card using
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
10 Program
Copy
00 From card to slot 1
Configuration for Program copy.
01 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
11 Parameter Backup
Backup the Parameter.
12 Parameter Restore
Restore the Parameter.
13 Page Memory Size
Displays the page memory size (MB).
14 Sort Memory Size
Displays the sort memory size (MB).
Service Modes (For Facsimile)
Fax Service Mode Procedure
1. To enter the Fax Service Mode
a. Press "
FAX/EMAIL" key.
b. Press "
FUNCTION", and then "7" keys.
c. Press "
MONITOR" four times, then press "*".
d. Enter the desired code number, or press the "
V", "/\" arrow keys.
2. To exit the Fax Service Mode
Press "
STOP" key.
Note:
The following buttons provide these functions in the Service Mode:
FAX Service Mode Table
The following service modes are provided to assist you in setting operational functions of the unit, and
determining the condition of the unit.
determining the condition of the unit.
"
START"
: The new setting value is stored in the machine.
"
V”
: Scroll the function parameter number down.
"
/\“
: Scroll the function parameter number up.
No.
Service Mode
Description
00
Not Used
01
Function Parameter Setting
Allows changes to the function parameters (the home
position, etc.).
position, etc.).
02
RAM Edit Mode
(Factory use only.)
03
Print Parameter List / Report
Prints the Function Parameter List, Page Memory Test, Printer
Report, All Document File, Protocol Trace, and Toner Order
Form.
Report, All Document File, Protocol Trace, and Toner Order
Form.
04
Modem Tests
Generates various binary, tonal, and DTMF signals, by the
modem.
modem.
05
Not Used
06
RAM Initialize
Initialize RAM, and restore the default value of the function
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
07
Not Used
08
Check & Call
Allows input of information for Service Alert Report,
Maintenance Alert Report, and Toner Order Form.
Maintenance Alert Report, and Toner Order Form.
09
System Maintenance
Used for Firmware Update, Firmware Backup, Parameter
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.
Function Parameter Table
No.
Parameter
Selections
Function
Function Parameter Setting
Use the following procedure to change the function parameters.
Enter the desired code number, and press "
START" key.
If you wish to select another code number, scroll the menu with the "
V", "/\" arrow keys.
Select the desired function code, and press the "
START" key.
When the "
CLEAR" key is pressed, the selected code input will not be accepted.
Press "
STOP" key twice to exit the service mode.
Function Parameter Table
No.
Parameter
Selections
Function
000 Monitor/Tel Dial
1 = Monitor
2 = Tel/Dial
2 = Tel/Dial
Selects whether the machine starts to TX
automatically during On-Hook dialing.
Monitor
automatically during On-Hook dialing.
Monitor
: Start to TX after pressing START
TEL/DIAL : Start to TX automatically
041 Pause Time
1 = 1 sec.
~
10 = 10 sec.
~
10 = 10 sec.
Selects the pause interval from 1 sec. ~ 10 sec. for
dialing through a switchboard, or for international
calls.
dialing through a switchboard, or for international
calls.
042 Not Used
043 Redial Interval
043 Redial Interval
0 = no waiting
~
15 = 15 minutes
~
15 = 15 minutes
Selects the redial interval from 0 to 15 minutes in 1
minute steps.
minute steps.
044 Redial Count
0 = no redial
~
15 = 15 minutes
~
15 = 15 minutes
0 ~ 9 (For Australia Only)
Selects the redial count from 0 to 15 times in 1 step
intervals.
Note:
intervals.
Note:
In order to comply with the requirements TBR21
in the EC countries, do not select 15 times.
in the EC countries, do not select 15 times.
045 Ring Detect
Count
1 = 1 ring
~
9 = 9 ring
~
9 = 9 ring
Selects the ring detection count from 1 to 9 rings in
1 ring step intervals.
1 ring step intervals.
046 On-Hook
0 = 0 sec.
~
90 = 90 sec.
~
90 = 90 sec.
Selects the on-hook time between sequential
communication calls in 1 second step intervals.
communication calls in 1 second step intervals.
047 Response Wait
Interval
1 = 1 sec.
~
90 = 90 sec.
~
90 = 90 sec.
20 ~ 150 sec.
(For France Only)
(For France Only)
Selects the waiting interval for the response after
completing the dialing.
completing the dialing.
048-
049
049
Not Used
050 Ring Detect Mode 1 = Normal
2 = Rough
Selects the quality of ringer detection. Use if the line
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.
051 Not Used
052 Pulse Rate
052 Pulse Rate
1 = 10 pps
2 = 20 pps
2 = 20 pps
Selects the dial pulse rate 10/20 pps.
053-
054
054
Not Used
055 Busy Tone Check 1 = Off
2 = On
Selects whether to detect the Busy Tone.
056 Dial Tone Check 1 = Off
2 = On
Selects whether to detect Dial Tone before dialing
the telephone number.
the telephone number.
057 DC Loop Check
(Except for USA,
and Canada)
and Canada)
1 = Off
2 = On
2 = On
Selects whether the unit checks the DC Loop during
communication.
communication.
058 Comm. JRNL +
Image
1 = Off (without image)
2 = On (with image)
2 = On (with image)
Selects whether the machine prints the COMM.
Journal with image.
Journal with image.
059 Confidential RCV
Report
1 = Off (does not print out)
2 = On (prints out)
2 = On (prints out)
Selects whether the machine prints the Confidential
RCV Report.
RCV Report.
060 Version
Indicates the Host
software version.
software version.
061 TX/RX/PRT/CPY TX:****** PRT:******
RX:****** CPY:******
Displays the transmitted, received, total printed, and
copied document count.
copied document count.
062 Print Counter
1 = Off
2 = On
2 = On
Selects whether to print in the Fax Parameter List,
the counter information that is displayed in the
Function Parameter No. 61.
the counter information that is displayed in the
Function Parameter No. 61.
063-
067
067
Not Used
068 NYSE Fax
Forward
(USA, and
Canada Only)
(USA, and
Canada Only)
1 = Off
2 = On
2 = On
Selects whether the machine will forward the
incoming, and outgoing faxes to a specified station.
Note:
incoming, and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
069 NYSE Local Print
(USA, and
Canada Only)
Canada Only)
1 = Inc
2 = On (Always)
2 = On (Always)
Selects the printing condition for the incoming faxes
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
after FAX Forwarding.
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
001 Alarm Status
1 = Off
2 = Timer
3 = Constant
2 = Timer
3 = Constant
Selects the No Paper, or No Toner alarm status.
OFF
: Alarm is disabled.
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is
pressed, or the error is cleared/
corrected.
corrected.
002 Stop Comm.
JRNL
1 = Off
2 = On
2 = On
Selects whether the machine prompts to print the
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
003 Continuous Poll
1 = Off
2 = Stn (Tx only)
3 = Hub (Rx only)
2 = Stn (Tx only)
3 = Hub (Rx only)
Selects whether the Continuous Polling feature is
enabled.
Stn : Place the document(s) on the ADF, or Platen,
enabled.
Stn : Place the document(s) on the ADF, or Platen,
then press the assigned Program Key to
store, or add the documents into a polled file.
(See Note 1)
store, or add the documents into a polled file.
(See Note 1)
Hub : When the polling command is initiated, the
machine will continuously poll originals from
the remote stations until it is interrupted by
pressing "STOP".
the remote stations until it is interrupted by
pressing "STOP".
004 Numeric ID Set
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts, and allows to
set, or change the Numeric ID.
set, or change the Numeric ID.
005 Destination Code 000 : Austria
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
Specified destinations only.
006 ID Display
1 = Number (Numeric ID)
2 = Chara (Character ID)
2 = Chara (Character ID)
Selects the priority of displaying the ID.
007 JRNL Column
1 = Station
2 = RCV’D ID
2 = RCV’D ID
Selects the contents of the ID to display on the
Journal.
Journal.
008 Monitor
1 = Off
2 = On
2 = On
Selects whether the Monitor is ON/OFF for
monitoring fax signals.
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
2 = On (Off Hook)
2 = On (Off Hook)
Selects a false Off Hook state for back to back
communication test.
communication test.
010 TX Level
00 = 0 dBm
~
15 = -15 dBm
~
15 = -15 dBm
Selects the TX signal output level, 0 to -15 dBm in
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
1 dBm steps. (Refer to Service Manual Sect. 4.3.)
011 RX Level
1 = -43 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
2 = -38 dBm
3 = -33 dBm
4 = -48 dBm
Selects the receiving sensitivity of -33/-38/-43/-48
dBm.
dBm.
012 DTMF Level
00 = 0 dBm
~
15 =-15 dBm
~
15 =-15 dBm
Selects the DTMF output level, 0 to -15 dBm in 1
dBm steps.
dBm steps.
013 G3 RX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 reception mode,
0dB, 4dB, 8dB, or 12dB.
0dB, 4dB, 8dB, or 12dB.
014 G3 TX EQL
1 = 0dB
2 = 4dB
3 = 8dB
4 = 12dB
2 = 4dB
3 = 8dB
4 = 12dB
Selects the cable equalizer for G3 transmission
mode, 0dB, 4dB, 8dB, or 12dB.
mode, 0dB, 4dB, 8dB, or 12dB.
015 ~
016
016
Not Used
017 TX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the transmission modem start speed,
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 32.
018 RX Start
2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press "V", or "/\ " to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
communicating with regular G3 machines.
When communicating with Super G3 (V.34)
machines, use Parameter No. 33.
019 ITU-T V.34
1 = Off
2 = On
3 = Select
2 = On
3 = Select
Selects whether the ITU-T V.34 is Off, On, or Select.
Select: Select whether the ITU-T V.34 is Off, or On,
when entering Phone Book Dialing
Numbers, or Manual Number Dialing.
Numbers, or Manual Number Dialing.
020 ITU-T ECM
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Select the ECM mode.
021 EP Tone
1 = Off (without EP Tone)
2 = On (with EP Tone)
2 = On (with EP Tone)
Selects whether to add the echo protect tone on
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
022 Signal Interval
1 = 100 ms
2 = 200 ms
3 = 500 ms
2 = 200 ms
3 = 500 ms
Selects the time interval between the receiving
signal, and the transmitting signal.
signal, and the transmitting signal.
023 TCF Check
1 = Normal (Short)
2 = Long
2 = Long
Selects the TCF check interval Long/Short
024 CED Frequency
1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
2 = 2100 Hz
Selects the CED frequency 2100/1080 Hz
025 COMM. Start-Up 1 = First
2 = Second
Selects the communication start-up condition
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
(XMT, and Polling).
(Used when Echo Suppression is disabled.)
026 Non-Standard
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects own mode (Panafax mode).
027 Short Protocol B
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode.
028 Short Protocol D
1 = Off (Invalid)
2 = On (Valid)
2 = On (Valid)
Selects the short protocol mode. When activated,
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
it allows the machine to automatically store the
modem speed for each Auto Dial Number.
029 Remote
Diagnostics
1 = Off (will not accept)
2 = On (accepts)
2 = On (accepts)
Selects whether the machine accepts Remote
Diagnostics from the service station.
Diagnostics from the service station.
030 CED & 300 bps
1 = 75 ms
2 = 1 sec
2 = 1 sec
Selects the pause interval between the CED, and
the 300 bps signal.
(Used when Echo Suppression is disabled.)
the 300 bps signal.
(Used when Echo Suppression is disabled.)
031 RTC = EOL x 12 1 = Off (EOLx6)
2 = On (EOLx12)
032 V34 TX Start
2400-33600bps
Selects the transmission modem start speed for
V.34 communication, 33600-2400 bps.
V.34 communication, 33600-2400 bps.
Selects the RTC signal, EOLx6, or EOLx12.
Press "V", or "/\ " to select the symbol rate.
033 V34 RX Start
2400-33600bps
Selects the receiving modem start speed for V.34
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
communication, 33600-2400 bps.
Press "V", or "/\ " to select the symbol rate.
034 V34 TX SR
2400-3429sr
Selects the transmission symbol rate for V.34,
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3429/ 3200/3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
035 V34 RX SR
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
3000/2800/2400 sr.
Press "V", or "/\ " to select the symbol rate.
036 Not Used
037 Protocol Display
037 Protocol Display
1 = Off (not displayed)
2 = On (displayed)
2 = On (displayed)
Selects whether to display the modem speed
during communication.
(Press the Job Status Key to display)
during communication.
(Press the Job Status Key to display)
070 Line Error
128 lines
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
256 lines
512 lines
1024 lines
2058 lines
Off (will not disconnect
line)
1. Selects the line disconnect condition during
reception. If the number of line errors exceed this
setting, the unit will disconnect the line.
setting, the unit will disconnect the line.
2.
Press "V", or "/\ " to select the symbol rate.
Selects the transmit condition of RTP/PIP, or
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
RTN/PIN.
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
071 Total Error
1 = 5%
2 = 10%
3 = 15%
4 = 20%
2 = 10%
3 = 15%
4 = 20%
Selects the transmit condition of RTP/PIP, or RTN/
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
PIN.
(Available if No. 73 Error Detect is set to "RATE".)
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
2 = 3 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
3 = 6 lines/STD
4 = 12 lines/STD
Selects the continuous total error criteria of Off/3/6,
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
or 12 lines in Standard mode. If continuous total
error exceeds this setting, the unit will transmit
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
2 = Rate
2 = Rate
Selects the error detect condition Lines/Rate.
074 RTN Receive
1 = Disconnect
2 = Continue
2 = Continue
Selects whether to disconnect the phone line, or
continue when "RTN" is received.
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
2 = MR (MH, or MR)
3 = MMR (MH, MR, or
MMR)
4 = JBIG
Selects the coding scheme.
076 Batch TX
1 = Off
2 = On
2 = On
Selects whether the batch transmission is available.
077 RX JAM Length
1 = Off (unlimited)
2 = 2 m
2 = 2 m
Selects the maximum length of a received
document that can be printed.
document that can be printed.
078~
079
079
Not Used
080 Doc Top Feed
-99
~
+99
~
+99
Adjusts the distance between the scanning sensor
ON position, and the scanning start position.
ON position, and the scanning start position.
081 Doc End Feed
-90
~
+127
~
+127
Adjusts the distance between the scanning sensor
OFF position, and the scanning end position.
OFF position, and the scanning end position.
082 JAM Length
1 = 1 m
2 = 2 m
2 = 2 m
Selects the maximum length of the original that can
be scanned.
be scanned.
083 Not Used
084 Line As No Paper 1 = Ring (ring)
084 Line As No Paper 1 = Ring (ring)
2 = Busy (keep line busy)
Selects whether to ring, or send a busy tone to the
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine
086 Reduction Fine
1 = Off
2 = On
2 = On
Selects whether to fix with Fine Mode, or not for the
Reduction transmission.
Reduction transmission.
087 Darker Level
Normal Level
Lighter Level
Lighter Level
0 = Lightest Contrast
~
15 = Darkest Contrast
~
15 = Darkest Contrast
Selects the contrast level.
0
0
15
Lightest
Darkest
088
089
089
090~
091
091
Not Used
092 Smoothing
1 = Off
2 = On
2 = On
Selects whether the smoothing function is available.
093 ~
094
094
Not Used
095 Reduction Ratio
(70-100)
Selects Print Reduction Ratio (%).
096 ~
101
101
Not Used
102 Original
Registration
-30
~
+30
~
+30
Adjustment of original registration detection timing.
103 Trail Edge Read
Timing
-9
~
0
~
0
Adjustment of trail edge void.
104~
109
109
Not Used
Not Used
110 MAC Address
Indicates the MAC Address.
111 Not Used
112 Insert EMAIL TXT 1 = Off
112 Insert EMAIL TXT 1 = Off
2 = On
Selects whether the Text Template (email message)
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.
113~
114
114
115 Time Zone
1 = Scroll
2 = Direct
2 = Direct
Selects the setting method for Time Zone.
Scroll : Allows using "Scroll Keys" to scroll
through the Time Zone Table.
Direct : Allows you to input the Time Zone
directly, (*) key to be used as a switch
between +/-.
between +/-.
Note 1: Continuous Polling (Station Mode)
This feature allows you to store, or add documents into a polled file in memory.
To enable the Continuous Polling feature set Function Parameter No. 003 to "2:Station".
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
The last Program Key will be assigned with the "Store 4 Poll" Key name automatically
and cannot be changed.
To prepare the document(s) to be polled, simply place the document(s) on the ADF, or Platen
and then press the Program Key to store, or add the document(s) into a polled file.
and then press the Program Key to store, or add the document(s) into a polled file.
(
Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will
not be accepted.)
Note 2: Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 3: Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP, or RTN/PIN
Note 4: The default setting of parameters depends on the country's specifications, or regulations. Print the
Function Parameter List to confirm the default settings.
116 Overwrite
Warning
1 = Yes
2 = No
2 = No
Selects whether the Overwrite Warning is included
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.
117~
121
121
Not Used
122 LDAP
1 = Off
2 = On
2 = On
When LDAP is used, specialized characters may be
displayed as different characters.
displayed as different characters.
124~
199
199
Not Used
Signal
Setting
1:128
2:256
3:512
4:1024
5:2048
6:Off
MCF/PIP
0-31
0-63
0-127
0-255
0-511
Always
RTP/PIP
32-63
64-127
128-255
256-511
512-1023
-
RTN/PIN
64-127
128-255
256-511
512-1023
1024-2047
-
Signal
Setting
1:5%
2:10%
3:15%
4:20%
MCF/PIP
0-2
0-4
0-7
0-9
RTP/PIP
3-4
5-9
8-14
10-19
RTN/PIN
5-
10-
15-
20-
Error Codes (For Copier)
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
When any trouble occurs, the copier stops.
User Error Codes (U Code)
Note:
Uxx, and a message will appear on the Panel Display.
User Error Codes (U Code) Table
Code
Item
Possible Cause(s)
U00
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
U01
Close Front Cover
1. Front Cover / Side Cover open.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective.
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
U07
Close Feed Cover
1. Feed Cover open.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
2. Feeder Unit incorrectly installed.
3. Feeder Unit connector disconnected.
4. Feeder Unit Sensor disconnected.
5. Feeder Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.
U13
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
U14
Replace Toner Waste
Container
Container
1. Toner Waste Container full.
(Refer to Service Manual Sect. 3.5.3.)
U15
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
U16
No Developer Unit
1. Developer Unit not installed.
U18
Total Copy Limit Over
1. Department Copy Counter full.
U20
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U21
Close ADF
1. ADF, and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
U22
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
U25
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
U90
Replace Battery
1. Internal battery requires replacement.
Jam Error Codes (J Code)
Section
Jam Location
A
ADF / i-ADF / Scanner
B
Paper Transport / Exit Area
C
Paper Entry Area
D2
2nd Paper Tray
D3
3rd Paper Tray
D4
4th Paper Tray
A
B
C
D2
D3
D4
•Jam Sensor Location of i-ADF
Original Detection Sensor
Eject Sensor
Duplex Eject
Sensor
Read Point
Sensor
Original Length Sensor
•Jam Sensor Location of ADF
•Jam Sensor Location of Printer
Original Detection Sensor
Read Point, and Eject Sensor
Original Length Sensor
4th Paper Path Sensor
3rd Paper Path Sensor
2nd Paper Path Sensor
Registration Sensor
ADU Sensor
Paper Exit Sensor
•Paper Transport / Exit / Entry / Feed Unit Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J00
The Registration Sensor does not detect paper within a predetermined time after the
paper starts feeding. (Sheet Bypass)
paper starts feeding. (Sheet Bypass)
B
J01
The Registration Sensor does not detect paper within a predetermined time after the
Paper Feed Roller starts rotating. (1st Paper Tray)
Paper Feed Roller starts rotating. (1st Paper Tray)
J02
The 2nd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
D2
J03
The 3rd Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
D3
J04
The 4th Paper Tray Path Sensor does not detect paper within a predetermined time
after the Paper Feed Roller starts rotating. (4th Paper Tray)
after the Paper Feed Roller starts rotating. (4th Paper Tray)
D4
J07
The Registration Sensor does not detect paper within a predetermined time after the
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
B, D2
J08
The Registration Sensor did not detect paper within a predetermined time after the
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
D3
J09
The Registration Sensor did not detect paper within a predetermined time after the
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
D4
J12
The 2nd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
B, D2
J13
The 3rd Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D3
J14
The 4th Paper Tray Path Sensor does not go off within a predetermined time after
the Paper Tray Path Sensor is activated.
the Paper Tray Path Sensor is activated.
D4
J19
The Registration Sensor does not detect within a predetermined time after the ADU
Sensor is activated.
Sensor is activated.
B
J22
The 2nd Paper Tray Path Sensor detect paper at the time of the initials.
B, D2
J23
The 3rd Paper Tray Path Sensor detect paper at the time of the initials.
D2, D3
J24
The 4th Paper Tray Path Sensor detect paper at the time of the initials.
D3, D4
J30
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Sheet Bypass)
is activated. (Sheet Bypass)
B
J31
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Except Sheet Bypass)
is activated. (Except Sheet Bypass)
J32
The Registration Sensor does not go off within a predetermined time after the ADU
Sensor is activated. (DP-8020E)
Sensor is activated. (DP-8020E)
J33
The Registration Sensor detects paper during non-printing mode.
J45
The Paper Exit Sensor keeps detecting paper after a predetermined time, during
non-printing mode.
non-printing mode.
J46
The Paper Exit Sensor does not go off within a predetermined time after the Sensor
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
is activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
J82
The ADU Sensor does not detect paper within a predetermined time after the Duplex
Feed Roller starts rotating.
Feed Roller starts rotating.
J85
The ADU Sensor does not go off within a predetermined time after the Sensor is
activated.
activated.
J87
The ADU Sensor detects paper during non-printing mode.
The paper size of a Tray differs from the Machine setting size.
J98
No VRDY Signal after a predetermined time has lapsed.
•i-ADF / ADF Area
Jam Error Codes (J Code) Table
Code
Contents
Section
J70
The Read Point Sensor does not detect paper within a predetermined time after the
original starts feeding.
original starts feeding.
A
J71
The Read Point Sensor keeps detecting paper within a predetermined time after
scanning starts.
scanning starts.
J72
The Eject Sensor does not detect paper within a predetermined time after the Read
Point Sensor is activated.
Point Sensor is activated.
A
(i-ADF
only)
only)
Mechanical Error Codes (E Code)
E1: Optical Unit Error
Code
Function
Possible Cause(s)
E1- 01 Abnormal Platen Glass
Scanning
1. Home Position Sensor connector disconnected.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E1- 20 Laser Unit Horizontal
Synchronization
1. LSU connector disconnected.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E1- 22 Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
E1- 31 Scanning Lamp
(Does not turn On)
1. INV PCB connector disconnected.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.
E2: Lift DC Motor Error
Code
Function
Possible Cause(s)
E2- 01 Lift Motor Rotation
(1st Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
E2- 02
E2- 03
E2- 04
Lift Motor Rotation
(2nd Paper Tray)
(2nd Paper Tray)
Lift Motor Rotation
(3rd Paper Tray)
(3rd Paper Tray)
Lift Motor Rotation
(4th Paper Tray)
(4th Paper Tray)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. PS defective.
E2- 10 System Console Drive Motor
Rotation
1. Drive Mechanism defective.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
E3: Development System Error
E3- 01 Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector disconnected.
8. Toner Bottle Home Position Sensor defective.
E3- 02 Toner Screw Motor Over
Current
1. Toner Screw Motor defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
2. Toner Screw Motor Drive Mechanism defective.
3. SPC PCB defective.
E3- 03 Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E3- 10 High Voltage Power Supply
leak (1) - Grid Charge Voltage
1. PS connector is disconnected.
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
2. PS is defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination with
foreign particles, broken, not installed in the proper position,
or loose tension)
E3- 20 Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.
E4: Fuser Unit Error
E4- 01 Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
11. Fuser temperature low. (Adjust F6-31)
11. Fuser temperature low. (Adjust F6-31)
E4- 02 Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
E4- 10 Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E5: System Error
E5- 11 Printer Engine Communication
Abnormal
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal
1. Sort Memory defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
E5- 42 Total Counter Connection
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
E5- 60 Power Supply Cooling Fan
Motor Rotation
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.
E7: Optional Unit Error
Check Points
E7- 90 Hard Key Abnormal
1. Wrong Hand Key installed.
2. Hard Key defective.
2. Hard Key defective.
E13: Out of Toner
E13 No Toner Detection
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
Information Codes Table (For Facsimile)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
012
RCV
C, D
The length of the received
document is over 2 m.
document is over 2 m.
030
XMT
B
Read Point Sensor does not
activate within 4 seconds after
the document starts feeding.
activate within 4 seconds after
the document starts feeding.
Document not set properly.
Defective Read Point Sensor.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
than 2,000 mm (78.7 in).
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
Document may be jammed.
Defective Read Point Sensor.
Defective Read Point Sensor.
061
-
A
ADF Door is open.
Cover not firmly closed.
Connectors not firmly connected.
Connectors not firmly connected.
200
RCV
C
Decoding process did not
complete at the end of phase C.
complete at the end of phase C.
Defective FXB PCB.
212
XMT
RCV
RCV
A-E
Interface error occurred between
the CPU, and modem.
the CPU, and modem.
Modem defective. (FXB PCB)
Software problem occurred. (SC PCB)
Software problem occurred. (SC PCB)
301
XMT
RCV
RCV
System fault.
Software problem occurred. (SC PCB)
331
XMT
C
8-minutes timer error.
(Germany only)
(Germany only)
400
XMT
B
T1 timer (35 5 sec) elapsed
without detecting 300 bps signal.
without detecting 300 bps signal.
Wrong number dialed, and the START
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
401
XMT
B
DCN was returned from receiver
while transmitter is waiting for
CFR, or FTT.
while transmitter is waiting for
CFR, or FTT.
Your machine's ID Number is not
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
402
XMT
B
DCN was returned from receiver
while transmitter is waiting for
NSF/DIS.
while transmitter is waiting for
NSF/DIS.
Receiver working in non-CCITT mode
only. (Possible incompatibility)
only. (Possible incompatibility)
403
RCV
(Polling)
B
Transmitter had no polling
function.
function.
"POLLED=ON" (polling XMT ready) not
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
404
XMT
B
Transmitter sent NSS (or DCS)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.
405
XMT
B
Transmitter received FTT after it
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
transmitted TCF at 2400 bps.
Received RTN after
communicating at 2400 bps.
Line quality poor. (TCF is damaged due
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
to line noise)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
406
RCV
(Password
Comm.)
Comm.)
B
XMT-Password mismatched.
RCV-Password mismatched.
Selective RCV incomplete.
RCV-Password mismatched.
Selective RCV incomplete.
XMT, RCV password does not match.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
Last 4 digits of TSI does not match with
the last 4 digits of Auto Dial telephone
number.
407
XMT
D
Transmitter received no response
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
after it transmitted post message,
such as EOP, MPS, EOM, etc...or
received DCN.
Receiver defective. (No paper, paper
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
jamming, etc.)
Receiver ceased receiving because of
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
408
XMT
D
Transmitter received RTN after it
transmitted EOP, MPS, or EOM.
transmitted EOP, MPS, or EOM.
Receiver receives data with errors.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
409
XMT
D
Transmitter receives PIN after it
transmitted a post message,
such as EOP, MPS, EOM, etc.
transmitted a post message,
such as EOP, MPS, EOM, etc.
Receiver receives data with error due to
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
poor line quality, and receiving operator
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
410
RCV
D
Received DCN while waiting for
post command. (EOP, MPS,
EOM, etc.)
post command. (EOP, MPS,
EOM, etc.)
Interface, or line faulty.
Transmitter defective.
Transmitter defective.
411
RCV
(Polling)
B
Received DCN after transmitting
NSC.
NSC.
Transmitter not ready for polling
communication.
Password does not match between
transmitter, and receiver.
communication.
Password does not match between
transmitter, and receiver.
412
G3 RX
B, D
No response within 12 seconds in
NSS/DCS/MPS wait state. (After
transmitting FTT)
NSS/DCS/MPS wait state. (After
transmitting FTT)
Transmitter defective.
FXB PCB defective.
FXB PCB defective.
414
RCV
(Polling)
B
No response received after
transmitting 3rd NSC.
transmitting 3rd NSC.
Password does not match between
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
415
XMT
(Polling)
B
Remote side attempted to receive
message from your machine in
polling communication.
message from your machine in
polling communication.
Inform the remote side that your
machine does not have the polling
transmission feature.
machine does not have the polling
transmission feature.
416
RCV
D
Receiver did not detect post
command, such as EOP, MPS,
EOM, etc.
command, such as EOP, MPS,
EOM, etc.
Transmitter defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (RTC signal distorted
due to line noise)
FXB PCB, or MJR PCB defective.
417
RCV
C
Receiver returned RTN in
response to post message.
response to post message.
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
418
RCV
C
Receiver transmitted PIN in
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
response to PRI-Q from
transmitter. (Transmitting operator
requests voice contact)
Line quality poor. (There are excessive
errors in received data)
FXB PCB, or MJR PCB defective.
errors in received data)
FXB PCB, or MJR PCB defective.
420
RCV
B
T1 timer (35 sec.) elapsed without
detecting 300 bps signal.
detecting 300 bps signal.
Wrong number dialed.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
421
RCV
B
Busy Tone was detected after
sending NSF Signal.
sending NSF Signal.
Remote station disconnected the line.
Wrong number was dialed.
Wrong number was dialed.
422
XMT
B
Content of NSF (or DIS), or NSC
(or DTC) was invalid.
(or DTC) was invalid.
Incompatible content
427
G3
RCV
B
DCN received to NSF/CSI/DIS
transmitted.
transmitted.
Interface is incompatible.
433
XMT
RCV
RCV
B, D
T.30 Protocol abnormal.
Defective remote station.
434
XMT, or
RCV
B
CD (response from Modem) did
not turn OFF within 180 sec. after
receiver detected FLAG signal.
not turn OFF within 180 sec. after
receiver detected FLAG signal.
Remote unit defective.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
436
G3 RX
C
DCN received after transmitting
FTT.
FTT.
Transmitter defective, or incompatible.
Line quality poor.
Line quality poor.
456
RCV
B
Received relay transfer request, or
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
457 RELAY XMT
CONF. XMT/
POLL
B
Remote unit does not have
Relayed XMT, or Confidential
Comm. capability.
Relayed XMT, or Confidential
Comm. capability.
459
RCV
C
Failed training in Phase C.
Line quality poor. (Training signal
distorted due to line noise)
FXB PCB, or MJR PCB defective.
distorted due to line noise)
FXB PCB, or MJR PCB defective.
490
RCV
C
Sum of error lines exceeded the
limit (Function Parameter No. 70)
of 64 lines.
limit (Function Parameter No. 70)
of 64 lines.
Line quality poor.
FXB PCB, or MJR PCB defective.
FXB PCB, or MJR PCB defective.
494
RCV
C
Interval between two EOLs was
more than 10 sec. when receiver
received message data.
more than 10 sec. when receiver
received message data.
Transmitter defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor. (EOL damaged due
to line noise)
FXB PCB, or MJR PCB defective.
495
XMT
RCV
RCV
C
During reception, CD turned OFF,
or continued ON for long time.
During communication, lost loop -
current.
or continued ON for long time.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
496
XMT
C
CS of modem is not able to turn
ON.
ON.
FXB PCB defective.
501
XMT/
RCV(V.34)
B
Incompatible Modem on the
Remote unit.
Remote unit.
502
XMT/
RCV(V.34)
B, C, D During reception, CD turned OFF
or continued ON for long time.
During communication, lost loop -
current.
During communication, lost loop -
current.
Line disconnected.
Transmitter defective.
FXB PCB, or MJR PCB defective.
Transmitter defective.
FXB PCB, or MJR PCB defective.
720
POP
LAN
Unable to connect to the POP
Server.
Server.
Incorrect POP Server address set.
POP Server is down.
POP Server is down.
721
POP
LAN
Unable to login to the POP Server. Incorrect User Name, or Password set.
722
RCV
LAN
Failed to obtain the Network
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
Parameters (such as: IP Address,
Subnet Mask, Default Gateway
IP Address, etc.) from the DHCP
server.
DHCP not available.
(Contact the Network Administrator.)
(Contact the Network Administrator.)
725
XMT
POP
POP
LAN
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
726
728
XMT
XMT
POP
LAN
LAN
Received an error response from
the DNS Server.
the DNS Server.
Incorrect POP Server address set.
Incorrect SMTP Server address set.
Incorrect SMTP Server address set.
729
XMT
LAN
Failed to authenticate (SMTP
AUTHENTICATION) when
connecting with the SMTP server.
AUTHENTICATION) when
connecting with the SMTP server.
SMTP AUTHENTICATION, User Name,
and/or Password are incorrect.
(Contact the Network Administrator.)
and/or Password are incorrect.
(Contact the Network Administrator.)
730
RCV
LAN
Unable to program the Internet
parameters or the autodialer via
Email from a PC.
parameters or the autodialer via
Email from a PC.
Verify that the Fax Parameter #158 is
set to Valid.
set to Valid.
731
RCV
LAN
Dialer full while Relayed
Transmission Request was
received.
Transmission Request was
received.
Dial buffer for manual number dialing
(70 stations) is being used.
(70 stations) is being used.
741 XMT, Polling PSTN Unable to dial
Deleted the registered station name
before dialing with Timer Controlled
Communications, etc.
before dialing with Timer Controlled
Communications, etc.
800
Relay
Comm.
PSTN The machine was requested to
relay a document but has no
Relay Hub capability.
Relay Hub capability.
814
Conf. XMT
Conf. Polling
Relay
Comm.
PSTN The remote station does not have
Relay XMT nor Confidential
Communication capability.
Communication capability.
815
Conf. RCV
PSTN Mailbox full.
816 Conf. Polled PSTN The received Polling Password
did not match.
825
Conf. RCV
Conf. Polled
PSTN Parameter settings of the remote
station are not properly set.
870
MEM XMT
Multi-Copy
Multi-Copy
PSTN
LAN
Memory overflow occurred while
storing documents into memory.
storing documents into memory.
879
Memory
RCV
PSTN Memory overflow occurred during
substitute memory reception.
Memory overflow on the Fax side.
LAN
Memory overflow.
Mail Server sent a reset command
while downloading the data to the
machine.
Mail Server sent a reset command
while downloading the data to the
machine.
Memory overflow on the Fax side.
Mail server aborted the download
(Busy with other higher priority jobs).
Mail server aborted the download
(Busy with other higher priority jobs).
880
-
-
File Access Error
884
-
-
File Access Error
961
RCV
LAN
Memory file access error.
SC PCB defective.
962
XMT
PSTN Memory file access error.
SC PCB defective.
LAN
Memory file access error.
SC PCB defective.
503
XMT/
RCV(V.34)
B, C, D CS of modem is not able to turn
ON during training.
FXB PCB defective.
Line disconnected.
Line disconnected.
504
RCV/V.34
(Polling)
B
Polling is rejected from the remote
station.
station.
No polling original set.
505
XMT/V.34
(Polling)
B
Polling XMT is rejected.
No polling original set.
540
XMT ECM
B
No response after transmitting
3rd CTC, or DCN received.
3rd CTC, or DCN received.
Incompatible interface.
541
XMT ECM
D
No response after transmitting
3rd EOR, or received DCN.
3rd EOR, or received DCN.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
542
XMT ECM
D
No response to the 3rd RR
transmitted, or received DCN.
transmitted, or received DCN.
Remote unit abnormal.
543
XMT ECM
D
T5 timer (60 sec.) elapsed without
MCF.
MCF.
Remote unit abnormal.
544
XMT ECM
D
Stopped Transmission after EOR
Transmission.
Transmission.
Faulty line.
MJR PCB abnormal.
MJR PCB abnormal.
550
RCV ECM
C
Timer between frames in phase C
has elapsed.
has elapsed.
Defective remote station.
554
RCV ECM
D
Transmitted ERR after receiving
EOR.
EOR.
Faulty line.
555
RCV ECM
D
Transmitted PIN after receiving
EOR.
EOR.
Faulty line, and Operator Call requested
by RX side.
by RX side.
570
RCV
B
Password, or machine code did
not match during remote
diagnostic communication.
not match during remote
diagnostic communication.
571
XMT
B
Remote unit did not have the
remote diagnostic function.
remote diagnostic function.
580
XMT
B
Sub-address transmission to a unit
that has their DIS bit 49 (NSF bit
155) OFF.
that has their DIS bit 49 (NSF bit
155) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
581
XMT
B
Sub-address Password
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
transmission to a unit that has
their DIS bit 50 (NSF bit 156) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
582
XMT
B
Sub-address SEP (for Polling)
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
transmission to a unit that has
their DIS bit 47 (NSF bit 130) OFF.
Sub-address transmission to a unit that
has no Sub-address function.
has no Sub-address function.
601
XMT
ADF Door was opened during ADF
transmission.
transmission.
623
XMT
A
No original was in the ADF.
(Built-in dialer engaged)
(Built-in dialer engaged)
Operator removed the original from the
ADF after dialing was completed.
Original was not set properly in the ADF.
ADF after dialing was completed.
Original was not set properly in the ADF.
630
XMT, or
RCV
(Polling)
B
Redial count over.
No dial tone detected. Sensor did not
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (35 5 sec) elapsed
without a signal from the receiver.
631
XMT
A
"STOP" key was pressed during
Auto Dialing.
Auto Dialing.
634
XMT
PSTN Redial count over with no
response, or busy tone was not
detected.
Note:
detected.
Note:
U.S.A., and Canadian models
will redial only once if a busy
tone is not detected.
will redial only once if a busy
tone is not detected.
638
XMT
PSTN
LAN
Power turned Off with applicable
data in memory, or during
communication.
data in memory, or during
communication.
Power switched Off.
Power failure occurred.
Power failure occurred.
712
XMT
LAN
Unknown email address replied
from the Mail Server.
from the Mail Server.
Mail Server received an incorrect email
address. (Dependent on Server's Mail
application)
address. (Dependent on Server's Mail
application)
714
XMT
RCV
RCV
LAN
LAN Interface error.
Cannot logon to the LAN.
Cannot logon to the LAN.
The 10Base-T/100Base-TX cable not
connected.
An unexpected LAN problem occurred.
connected.
An unexpected LAN problem occurred.
715
XMT
LAN
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
716
XMT
LAN
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set.
No email application activated on the
Mail Server.
No email application activated on the
Mail Server.
717
XMT
LAN
Incomplete SMTP Protocol
transmission.
transmission.
Mail Server's hard disk may be full.
Mail Server defective.
Mail Server defective.
718
XMT
LAN
Page Memory Overflow occurred
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
while receiving printing data.
The paper size selected within
your application to print is larger
than the paper size loaded in the
paper tray(s).
Check the document size, and
resolution.
Ask originator to resend in a supported
size, and resolution.
resolution.
Ask originator to resend in a supported
size, and resolution.
Copy Quality Adjustment Procedure (Order)
No.
Part Item
Adjustment
When the following items are replaced, or cleaned, perform adjustments in the correct order.
Work
Optics
Clean
Process
Unit
Clean
Toner
Spill
Tray
Clean
TDC
Adj.
F8-09
OPC
Counter
Reset
F8-14
LSU
Adj.
(Note)
Print
F5/F6
(Note)
Note:
Refer to Sect. 3.8. of the Service Manual for details.
Image
Density
Adj. F6-49
/50/51
(Note)
Remark
1 Installation Main
1
2
3
2
3
3
Cleaning
Optics
Process Unit
Process Unit
1
4
Toner Spill Tray
1
5
6
7
6
7
Replace
Scanning Lamp
Platen Glass
OPC Drum
Platen Glass
OPC Drum
1
8
Developer
1
9
OPC Drum &
Developer
Developer
1
1
1
1
2
2
1
1
2
3
2
1
1
4
10
Corona Wire
11
Process Unit
3
12
Toner Density
Sensor
Sensor
2
2
3
4
5
4
5
1
2
3
4
5
6
2
3
4
5
1
2
2
3
2
3
2
3
3
4
Replace Developer
13
LSU
1
2
3
14
SC PC Board
Input F5/F6
Parameter
Parameter
LSU
PWM
Pattern
Print
F8-18
PWM
Adj.
F6-39
(Note)
Remote Internet Fax Errors: Memory
Overflow, or No Power.
(Retry is not possible)
Overflow, or No Power.
(Retry is not possible)
Received an Error, or No
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Response from the Remote
Internet Fax.
(SMTP Direct XMT)
Service Modes (For Facsimile)
123 One Ring Sound
(USA, and
Canada Only)
Canada Only)
1 = Off
2 = On
2 = On
When Function Parameter No. 45 "Ring Detect
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.
J97
After passing the Registration Sensor (Roller), the Paper does not clear the sensor
within a predetermined time period.
within a predetermined time period.
J90
Abnormal Paper Jam: During printing the Front Door was opened, etc.
A Paper Tray was pulled out while feeding paper.
A Paper Tray was pulled out while feeding paper.
B, C, D
C
B
J99
No VSYNC Signal within a predetermined time after VRDY Signal is activated.
J93
The paper remained in the ADF.
J94
The ADF does not go off after the predetermined time.
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)
Jam Error Codes (J Code) Table
Code
Contents
Section
12. Incorrect SC PCB is installed.
13. Incorrect SPC PCB is installed.
13. Incorrect SPC PCB is installed.
727
XMT
LAN
Remote Internet Fax Errors: Busy, or
Job Number Overflow for Relay XMT.
(Retry is possible)
719
RCV
LAN
Received data via LAN is in a
format that is not supported.
format that is not supported.
Ask the originator to resend with a
supported file attachment:
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter
size.
* Image data conforming to A4/Letter
size.
700
XMT
RCV
RCV
PSTN
LAN
Communication terminated by
Operator pressing the "STOP" key.
Operator pressing the "STOP" key.
Service Modes (For Facsimile)
Caution:
The factory default parameters are preset (destination dependent) for optimum performance, and in
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
compliance with the local telecommunication regulations/standards, and do not need to be changed.
Changing some of these parameters may cause the unit to be no longer compliant, or become
inoperable.
038 Not Used
039 Flash Time
039 Flash Time
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
Flash key.
040 Flash Time
(PSTN)
5 = 50 ms
~
100 = 1000 ms
~
100 = 1000 ms
Selects the pause interval before activating the
Flash key.
(For Germany, Austria, and Czech)
Flash key.
(For Germany, Austria, and Czech)
J48
J91
J95
J78
The Duplex Eject Sensor keeps detecting paper within a predetermined time after
2-Sided Scanning.
2-Sided Scanning.
J79
The Read Point Sensor keeps detecting paper in the ADF.
A
J92
The Read Point Sensor does not detect paper in the ADF.
A
(i-ADF
only)
J92-94 (See the following table below)
J70-79 (See the following table below)
B
J73
1. The Eject Sensor keeps detecting paper within a predetermined time after
scanning starts.
2. The Eject Sensor keeps detecting paper within a predetermined time after the
Read Point Sensor is deactivated.
J76
The Duplex Eject Sensor does not detect paper within a predetermined time after
scanning starts.
scanning starts.
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Possible Cause(s)
Code
Function
Code
Function
Possible Cause(s)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Possible Cause(s)
Display
