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Model
KX-NT511ARUW KX-NT511ARUB (serv.man2)
Pages
31
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5.13 MB
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PDF
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Service Manual / Supplement
Brand
Device
PBX / IP PROPRIETARY TELEPHONE
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kx-nt511aruw-kx-nt511arub-sm2.pdf
Date

Panasonic KX-NT511ARUW / KX-NT511ARUB (serv.man2) Service Manual / Supplement ▷ View online

KX-NT511ARUW/KX-NT511ARUB
9
1.3.  TROUBLESHOOTING GUIDE
1.3.1.  No Operation
1.3.1.1.  Power Supply : AC Adaptor
Changed from the Original Service Manual Section 9.1.2.
Note:
Refer to waveform 
(1) and (2) Waveform (P.41) .
Yes
END
No
Yes
No
Related parts: F1,L210,C229,C230,D209
Check the  "DC JACK ASSY" and soldering.
Resolder or replace parts as needed.
Measure the voltage at TP:DCIN.
Is it about 5.5V? 
Measure the voltage at TP5V.
Is it 5V?
Measure the voltage at TP 3.3V.
Is it 3.3V?
Yes
Related parts: R233,R241,D211,C236,C239
Related parts: IC202,R234-R239,C235,C237,
C243,C241,C245,C247,C249,
C251,C253,L211
No
No
Yes
Yes
Measure the voltage at TP 5V.
Is it 5V?
Measure the voltage at TP 3.3V.
Is it 3.3V?
Yes
No
No
Yes
Measure the voltage at TP CL±VDD1.8V.
Is it 1.8V?
Measure the voltage at TP CL±VDD1.2V.
Is it 1.2V?
Yes
Related parts: IC302,C304,C305,C344
Related parts: IC302,L307,C303
No
No
Yes
Confirm the waveform of reset signal at
TP PWR_RST.
See the communication waveform(1)*.
Measure the frequency of clock signal at
Pin 1 of X1
is it 25MHz?
See the communication waveform(2)*.
Yes
Related parts: IC301,R305,R306,C326-C328
Related parts: X1,C101,C102,R110,R111,IC302
No
No
Yes
No
Yes
Confirm the LCD display.
Is it sorking?
Related parts:  RA110,L103,C129,C130,C131,
C132,C133,C134,C135,R140,
R141,R142,R143,R145,Q106,
CN2,LCD Module
*
1
Each IC302 has its own MAC address.
When replacing the PCB1, remove the former
MAC address label from the bottom of the unit
and affix the included label which indicates the
new MAC address.
Related parts: See Table-2(
P.19
) to
Table-5(
P.21
).
See 9.2 LCD Does Not Operate.(
P.22
)
Recheck the TEST POINT(ST0-ST3).
See Table-1. (
P.18
)
Is it "NOT Error (No.14)" ?
10
KX-NT511ARUW/KX-NT511ARUB
Table-1: PORT OUTPUT at ERROR
The error result is output to a port of IC501 at error. Check the Test Point ST3,ST2,ST1 and ST0.
See below for the output contents.
RA101
LF206
L302
L303
L304
L307
C303
C329
L207
C375
C376
CN1
X1
R202
IC302
27
1
22
RA102
RA103
RA106
RA107
RA110
L301
R146
T1
2014/09/03
A
PNLB2311X
C201
C213
C222
T2
L208
L209
R201
1
28
L101
C113
C130 C131 C132
C133
IC102
54
R233
R239 R240
R241
RA108
RA109
C230
C231
C236
Q106
D210
D211
C135
L210
L211
USB_G
USB_N
USB_P
USB_V
3.0A
R235
C235
C237
C238
C241
C243
C247
F1
IC202
C369
+
-
+
-
+
+
+
-
-
-
Remarks: H=3.3V, L=0V
No.
Error
Code
Test Point
Error Item
Check Point
Related Point.
ST3
ST2
ST1
ST0
1
0x0
L
L
L
L
NO Power
External Power supply
• TP5V
• 3.3V Power supply circuit
Internal Power supply
• 1.8V Power supply circuit
• 1.2V Power supply circuit
Xtal (X1)
See Table-2
2
0xF
H
H
H
H
Boot  Error
BBIC(IC302), Flash(IC103)
See Table-3
3
0x2
L
L
H
L
Flash Starting Error
Flash(IC103) or its peripheral cir-
cuit
See Table-3
4
0x4
L
H
L
L
IPL Load  Error
Flash(IC103) or its peripheral cir-
cuit
See Table-3
5
0x5
L
H
L
H
SDRAM  Error
SDRAM(IC102) or its peripheral 
circuit
See Table-4
6
0x6
L
H
H
L
DSP Boot Error
BBIC(IC302) or its peripheral circuit
7
0xA
H
L
H
L
 -
 
-
 
-
8
0x1
L
L
L
H
Flash Data Starting Error
Flash(IC103) or its peripheral cir-
cuit
See Table-3
9
0x3
L
L
H
H
Flash Adjustment Data 
Option Setting Error
Adjustment data error (Option)
10
0x9
H
L
L
H
-
 
-
 
-
11
0xB
H
L
H
H
L2SW Initialization Error
L2SW(IC201) or its peripheral cir-
cuit
See Table-5
12
0xC
H
H
L
L
 
-
 
-
 
-
13
0x7
L
H
H
H
 -
 
-
 
-
14
0x7
H
H
H
L
Not Error
 -
 
-
IC302
ST1
ST0
ST2
ST3
KX-NT511ARUW/KX-NT511ARUB
11
Table-2
No.1
No Power(VCC5V, VDD33V, VDD18V, VDD12V) Error
[Check Points]
Measure the voltage at C324. Is it 3.3V?
Measure the voltage at C304. Is it 1.8V?
Measure the voltage at C303. Is it 1.2V?
[Related Parts]
3.3V : C301,C302,C305,C323,C324,C337-C343,L308
1.2V : C303,C310-C322,C325,C331-C336,L309
1.8V : C304,C306,C344
Recheck 9.1.2.(Power Supply)
[Related Circuit]
3.3V
VDD3.3V
VDD3.3V
1.8V 1.2V
VDD1.8V
VDD1.2V
R309
IC302
VDD3.3V
3.3V
L308
L307
Table-3
Note:
Refer to waveform 
(4) in  Waveform (P.41) .
No. 2,3,4,8
BOOT Error/Flash ROM Data Error
[Check Points]
Measure the voltage at C124(Between 3.3V and DGND). 
Is it 3.3V?
[Related Parts]
IC103,C122-C125,L102,RA111,RA112,R132,R133
[Related Circuit]
NFLRD
NFLCLE
NFLCLE
NFLREADY
NFLREADY
NFLCS0
NFLCS0
NFLALE
NFLALE
NFLWR
NFLD[4]
NFLD[5]
NFLD[6]
NFLD[7]
NFLD[3]
NFLD[2]
NFLD[1]
NFLD[0]
C125
DGND
3.3V
L102
DGND
C124
C123
C122
DGND
R133
R132
R137
R136
IC103
1
NC1
2
NC2
46
NC27
47
NC28
3
NC3
48
NC29
4
NC4
45
NC26
5
NC5
44
I/O7
6
NC6
43
I/O6
7
R/*B
42
I/O5
8
*RE
41
I/O4
9
*CE
40
NC25
10
NC7
39
NC24
11
NC8
38
NC23
12
VCC1
37
VCC2
13
VSS1
36
VSS2
14
NC9
35
NC22
15
NC10
34
NC21
16
CLE
33
NC20
17
ALE
32
I/O3
18
*WE
31
I/O2
19
*WP
30
I/O1
20
NC11
29
I/O0
21
NC12
28
NC19
22
NC13
27
NC18
23
NC14
26
NC17
24
NC15
25
NC16
R135
R134
RA112
1
8
2
7
3
6
4
5
2
7
RA111
1
8
3
6
4
5
NFLD[0]
NFLD[1]
NFLD[2]
NFLD[3]
NFLD[4]
NFLD[5]
NFLD[6]
NFLD[7]
NFLCS0
NFLALE
NFLCLE
NFLRD
NFLWR
NFLREADY
VDD3.3V
IC302
H3
MEMXD15/LCDD21
G2
MEMXD14/LCDD20
D8
MEMXD13/LCDD19
D1
MEMXD12/LCDD18
B8
MEMXD11/LCDD15
B6
MEMXD10/LCDD14
A7
MEMXD9/LCDD13
D2
MEMXD8/LCDD12
E2
MEMXD7/LCDD11
B7
MEMXD6/LCDD10
F3
MEMXD5/LCDD7
G3
MEMXD4/LCDD6
B5
MEMDQMBLS1/EXTINT5
H4
MEMXD0/LCDD2
F2
MEMXD1/LCDD3
J4
MEMXD2/LCDD4
F4
MEMXD3/LCDD5
A5
MEMDQMBLS0/LCDD17
K5
VDDIO_NFLQSPI
L4
NFLD7
P5
NFLD6
R4
NFLD5
P4
NFLD4
N4
NFLD3
M4
NFLD2
P3
NFLD1
R3
NFLD0
N2
NFLREADY1/
MEMXA22
M3
NFLWR
N3
NFLRD
P1
NFLCLE
P2
NFLALE
R2
NFLCS0
12
KX-NT511ARUW/KX-NT511ARUB
Table-4
Note:
Refer to waveform 
(5) in  Waveform (P.41) .
No. 5
 
SDRAM Error
[Check Points]
Measure the voltage at C113 (Between 3.3V and DGND). Is it 3.3V? ? 
Measure the SD_CLK signal at C7 of IC302 or R129. Is it 100MHz? 
[Related Parts]
IC302,IC102,L101,L104,C107-C109,C113-C117,C136,C137. 
RA102-RA109,R124-R130,R162
[Related Circuit]
XA[0]
XA[1]
XA[2]
XA[3]
XA[4]
XA[5]
XA[6]
XA[7]
XA[8]
XA[9]
XA[10]
XA[11]
XA[12]
SD_BA[1]
SD_BA[0]
SD_CS
SD_RAS
SD_CAS
SD_WE
DQMBLS[0]
DQMBLS[1]
SD_CLK
SD_CKE
XD[0]
XD[1]
XD[2]
XD[3]
XD[4]
XD[5]
XD[6]
XD[7]
XD[8]
XD[9]
XD[10]
XD[11]
XD[12]
XD[13]
XD[14]
XD[15]
IC102
LDQM
15
DQ0
2
*CS
19
*WE
16
*CAS
17
*RAS
18
A6
31
A3
26
A2
25
A1
24
A0
23
A4
29
A5
30
A7
32
A8
33
A9
34
A10/AP
22
A11
35
A12
36
BA0
20
BA1
21
NC
40
CLK
38
CKE
37
UDQM
39
DQ1
4
DQ2
5
DQ3
7
DQ4
8
DQ5
10
DQ6
11
DQ7
13
DQ8
42
DQ9
44
DQ10
45
DQ11
47
DQ12
48
DQ14
51
DQ15
53
VDD1
1
VDD3
27
VDDQ3
43
VDDQ4
49
VSSQ1
6
VSSQ2
12
DQ13
50
46
VSSQ3
52
VSSQ4
28
VSS1
VDD2
14
VDDQ1
3
VDDQ2
9
41
VSS2
54
VSS3
DGND
C108
C110
DGND
C114
L101
C115
C116
C117
DGND
C111
C109
C107
C112
C113
C119
C121
C120
C118
3.3V
2
7
RA106
1
8
3
6
4
5
2
7
RA107
1
8
3
6
4
5
4
5
2
7
RA108
1
8
3
6
4
5
2
7
RA109
1
8
3
6
XA[12]
SD_CKE
SD_CLK
DQMBLS[1]
DQMBLS[0]
SD_BA[1]
SD_BA[0]
SD_CKE
XD[0]
XD[1]
XD[2]
XD[3]
XD[4]
XD[5]
XD[6]
XD[7]
XD[8]
XD[9]
XD[10]
XD[11]
XD[12]
XD[13]
XD[14]
XD[15]
XA[0]
XA[1]
XA[2]
XA[3]
XA[5]
XA[6]
XA[8]
XA[9]
XA[10]
XA[11]
SD_CAS
SD_RAS
SD_WE
SD_CS
XA[7]
XA[4]
R139
4.7k
R124           100
VDD3.3V
R127            100
DGND
R128            100
R183            100
R131
NC
RA102
1
8
RA102
2
7
RA102
3
6
RA102
4
5
RA103
1
8
RA103
2
7
R125           100
RA103
3
6
RA103
4
5
L104
RA104
1
8
R184            100
RA104
2
7
RA104
3
6
RA104
4
5
R112
R185            100
R130            100
R129 120
PHY_INT        002:2D
VDD3.3V
VDD3.3V
R162
4.7k
R186            100
IC302
H3
MEMXD15/LCDD21
G2
MEMXD14/LCDD20
D8
MEMXD13/LCDD19
D1
MEMXD12/LCDD18
B8
MEMXD11/LCDD15
B6
MEMXD10/LCDD14
A7
MEMXD9/LCDD13
D2
MEMXD8/LCDD12
E2
MEMXD7/LCDD11
B7
MEMXD6/LCDD10
F3
MEMXD5/LCDD7
G3
MEMXD4/LCDD6
B5
MEMDQMBLS1/EXTINT5
H4
MEMXD0/LCDD2
F2
MEMXD1/LCDD3
J4
MEMXD2/LCDD4
F4
MEMXD3/LCDD5
A4
MEMXA3/LCDGP0
D9
MEMXA4/LCDGP1
A3
MEMXA5/LCDGP2
C3
MEMXA2/EXTINT4
D4
MEMXA1/LCDD23
B2
MEMXA0/LCDD22
A5
MEMDQMBLS0/LCDD17
MEMXA15
D3
C9
MEMXA14_BA1/LCDD8
D6
MEMXA13_BA0/LCDD1
C4
MEMXA12/EXTINT14
A2
MEMXA11/LCDGP8
B3
MEMXA10/LCDGP7
C1
MEMXA9/LCDGP6
B1
MEMXA8/LCDGP5
C5
MEMXA7/LCDGP4
D5
MEMXA6/LCDGP3
MEMCS3/EXTINT7
B4
MEMCS2/EXTINT6
A6
MEMCS1/LPCLK
E4
MEMRD
C6
MEMWR
E3
C8
MEMXA20_MEMRAS/LCDD16
D7
MEMXA19_MEMCAS/LCDD9
MEMCKE/EXTINT13
A8
MEMCLK
C7
MEMXA16
C2
K5
VDDIO_NFLQSPI
L4
NFLD7
P5
NFLD6
R4
NFLD5
P4
NFLD4
N4
NFLD3
M4
NFLD2
P3
NFLD1
R3
NFLD0
N2
NFLREADY1/
MEMXA22
M3
NFLWR
N3
NFLRD
P1
NFLCLE
P2
NFLALE
R2
NFLCS0
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