Panasonic KX-HDV330RU / KX-HDV330RUB Service Manual / Supplement ▷ View online
21
KX-HDV330 Series
8 Service Mode
8.1.
Factory Setting
8.1.1.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase stored Phone numbers, Caller list and etc.).
This operation should not be performed for a usual repair.
This operation should not be performed for a usual repair.
To perform IP Reset
1. Connect power plug (AC adaptor or PoE Hub)
2. Press "1", "5", "9" and "*" at the same time until LCD displays [factory reset].
3. Wait for the reset process until it LCD displays [factory reset done].
4. Disconnect AC adaptor or Ethernet cable(PoE)
2. Press "1", "5", "9" and "*" at the same time until LCD displays [factory reset].
3. Wait for the reset process until it LCD displays [factory reset done].
4. Disconnect AC adaptor or Ethernet cable(PoE)
8.2.
How to Change MAC Address Label
(Procedure after Replacing the Main P.C.B.)
(Procedure after Replacing the Main P.C.B.)
When replacing the Main P.C.B., customer data shall be renewed before sticking the included MAC/Address.
8.2.1.
Replacing Main P.C.B.
MAC label
Main P.C.B.
New MAC address
New
Main P.C.B.
Main P.C.B. KIT from service part
Defective
Main P.C.B.
(*1)
(*2)
Waiting for repair
Scrap
Defective
Main
P.C.B.
Main
P.C.B.
Defective
Main
P.C.Board
Main
P.C.Board
Old MAC address
22
KX-HDV330 Series
8.2.2.
Attaching MAC Address Label
Attach the new MAC address label to the unit by placing over the old label.
Attach the new label
NEW MAC Address Label
23
KX-HDV330 Series
9 Troubleshooting Guide
9.1.
No Operation
9.1.1.
Power ON Error
9.1.2.
Power Supply : AC adaptor
Yes
No
No
Yes
Related parts:Color LCD module,CN1,
See 9.2 Color LCD with Touch Panel Does Not
Operate. (P.30)
See 9.2 Color LCD with Touch Panel Does Not
Operate. (P.30)
Sea Table-1(P.27)
Related parts: Power supply
See 9.1.2 AC Adaptor (P.24) or
See 9.1.3. PoE (P.26)
Sea Table-1(P.27)
See 9.1.2 AC Adaptor (P.24) or
See 9.1.3. PoE (P.26)
Sea Table-1(P.27)
Confirm the Color LCD module.
Is it working?
Is it working?
When input any POWER(AC adaptor or PoE).
Does RINGER-LED (BLUE) light?
Does RINGER-LED (BLUE) light?
END
Check the soldering.
Resolder or replace parts as needed.
Resolder or replace parts as needed.
Yes
No
Related parts: F301,L306,C322,C318,D302,D301
JK301
Check the soldering.
Resolder or replace parts as needed.
Resolder or replace parts as needed.
Measure the voltage at TP:12V.
Is it about 12V?
Is it about 12V?
GO TO A
24
KX-HDV330 Series
Note:
Refer to waveform (2),(3),(4) in Waveform (P.50)
No
Yes
No
Confirm the waveform of reset signal at
TP PWR_RST.
See the communication waveform (2)*.
TP PWR_RST.
See the communication waveform (2)*.
Yes
No
Confirm Flash and DDR memory data.
END
*
1
Each IC103 has its own MAC address.
When replacing the PCB , remove the former
MAC address label from the bottom of the unit
and affix the included label which indicates the
new MAC address.
When replacing the PCB , remove the former
MAC address label from the bottom of the unit
and affix the included label which indicates the
new MAC address.
Related parts: IC401,R425,C445,C446,C459
No
Measure the frequency of clock signal at
Pin 1 of X101. Is it 25MHz?
See the communication waveform (3)*.
Pin 1 of X101. Is it 25MHz?
See the communication waveform (3)*.
Yes
Related parts: :X101,R144,R146,C152,C153
Measure the voltage at TP : 5.0V.
Is it 5.0V?
Is it 5.0V?
A
Related parts: See Table-1 (P.27),Table-2(P.28) and
Table-3 (P.29).
No
Confirm the Main LCD display.
Is it working?
Is it working?
Yes
Related parts:
See 9.2. Color LCD with Touch Panel
Does Not Operate (P.30).
Does Not Operate (P.30).
Yes
Color LCD module,CN1,
R161-R171,R177,
R161-R171,R177,
R1001-R1028
,
L102,L105,
C181,C190,C192,C193,C194,C195,
C613-C617,C620-C625,C629-C637
C181,C190,C192,C193,C194,C195,
C613-C617,C620-C625,C629-C637
No
Yes
Measure the voltage at TP:+3.3V.
Is it 3.3V?
Is it 3.3V?
Related parts: C372,C371,R332,C367,C369,R331
IC305,R330,C352,L305,R328,R329
C350,C349,C384,C383,
IC305,R330,C352,L305,R328,R329
C350,C349,C384,C383,
R327
Related parts: C341,C337,R322,C323,C330,R319,
IC302,R315,C319,L301,R308,R309,
C315,C312,C311,C310,
IC302,R315,C319,L301,R308,R309,
C315,C312,C311,C310,
R306,R301,
R303,R307
No
Yes
Measure the voltage at TP:
+1.1V
.
Is it
+1.1V
?
Related parts: C342,C338,R323,C324,C331,R320,
IC303,C320,L302,R310,R311,
C316,C313,C386,C385,
IC303,C320,L302,R310,R311,
C316,C313,C386,C385,
R347
No
Yes
Measure the voltage at TP:DDR_1.5V.
Is it 1.5V?
Is it 1.5V?
Related parts: C377,R341,IC307,C378,
R344
No
Yes
Measure the voltage at TP:VDD_18V.
Is it 1.8V?
Is it 1.8V?
Related parts: IC101,C474,C476
No
Yes
Measure the voltage at TP:CL_VDD12V.
Is it 1.3V?
Is it 1.3V?
Related parts: IC101,L409,C494
No
Measure the frequency of clock signal at
Pin 1 of X102. Is it 12MHz?
See the communication waveform (4)*.
Pin 1 of X102. Is it 12MHz?
See the communication waveform (4)*.
Yes
Related parts: :X102,R145,R147,C154,C155
Change
Delete
Delete
Delete
Delete
Delete
Check the soldering.
Resolder or replace parts as needed.
Resolder or replace parts as needed.
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