Panasonic KX-FT932RU-B / KX-FT932CA-B / KX-FT932UA-B / KX-FT934RU-B / KX-FT934CA-B / KX-FT934UA-B Service Manual ▷ View online
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12.2. Error Messages-Display
If the unit detects a problem, one or more of the following
messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
Note:
Refer to Error Message (Display) (P.10) for display
message.
message.
• There is something wrong with the unit.
[This error is displayed when the thermal head does not
warm up. Check the thermistor on the thermal head and
connector lead.]
warm up. Check the thermistor on the thermal head and
connector lead.]
• The document was not fed into the unit properly. Re-insert
the document. If misfeeding occurs frequently, clean the
document feeder rollers and try again.
(Refer to Document Jams - Sending (P.139).)
document feeder rollers and try again.
(Refer to Document Jams - Sending (P.139).)
• Attempted to send a document longer than 600 mm. Press
[STOP] to remove the document. Divide the document into
two or more sheets and try again.
[Alternately, turn off service code #559 to enable sending of
documents longer than 600 mm] (Refer to Service Function
Table (P.57).)
two or more sheets and try again.
[Alternately, turn off service code #559 to enable sending of
documents longer than 600 mm] (Refer to Service Function
Table (P.57).)
• Memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
• The cover is open. Close it and press [FAX/START] to clear
the message.
• The unit has run out of recording paper. Install recording
paper and press [FAX/START] to clear the message.
• The unit has a document in memory. See the other dis-
played message instructions to print out the document. For
fax memory capacity, (Refer to Specifications (P.8)).
fax memory capacity, (Refer to Specifications (P.8)).
• The memory is full of received documents due to lack of
recording paper or a recording paper jam. Install paper or
clear the jammed paper. (Refer to Jams (P.139.)
clear the jammed paper. (Refer to Jams (P.139.)
• When performing broadcast transmission, the document
being stored exceeded the memory capacity of the unit.
Send the entire document manually.
Send the entire document manually.
• There is no space to store new items in the phonebook.
Erase unnecessary items.
• There is something wrong with the unit’s modem.
[Refer to #554 on Test Mode (P.54) and Digital Board Sec-
tion (P.100)]
tion (P.100)]
• The other party´s fax machine is busy or has run out of
recording paper. Try again.
• A recording paper jam occurred. Clear the jammed paper.
(Refer to Jams (P.139 ).)
• The unit is checking and initializing the paper cutter. Wait for
a moment while the check is completed.
• The other party’s fax machine does not support polling.
Check with the other party.
• The other party´s fax machine is busy or has run out of
recording paper. Try again.
• The document is jammed. Remove the jammed document.
(Refer to Document Jams - Sending (P.139).)
• Press [STOP] to eject the jammed document.
• The system is busy. Replace the handset or stop using mon-
itor, then try again.
• A transmission error occurred. Try again.
• The unit is too hot. Stop using the unit for a while and let the
unit cool down.
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12.3. Error Messages Report
12.3.1.
Journal Report
1. Press [MENU] repeatedly to display “PRINT REPORT”.
2. Press [
] or [
] until the “JOURNAL REPORT” is displayed.
3. Press [SET].
4. The report is printed out.
4. The report is printed out.
Note:
Refer to Error Message (Report) (P.9) for display message.
SND=TRANSMISSION RCV=RECEPTION
Most fax communication problems can be resolved by the following steps.
1. Change the transmit level. (Service code: 596, refer to Service Function Table(P.57).)
2. Change the TX speed/RX speed. (Service code: 717/718, refer to Service Function Table (P.57).)
2. Change the TX speed/RX speed. (Service code: 717/718, refer to Service Function Table (P.57).)
Note*:
If the problem remains, see the following "Countermeasure" flow chart.
(1) CODE
(2) RESULT
(3) MODE
SYMPTOM
Counter-
measure*
PRESSED THE STOP KEY
SND & RCV Communication was interrupted by the STOP button.
DOCUMENT JAMMED
SND
The document paper is jammed.
NO DOCUMENT
SND
No document paper.
OTHER FAX NOT RESPONDING
SND
Transmission is finished when the T1 TIMER expires.
1
28
COMMUNICATION ERROR
SND & RCV ---------
41
COMMUNICATION ERROR
SND
DCN is received after DCS transmission.
2
42
COMMUNICATION ERROR
SND
FTT is received after transmission of a 2400BPS training signal.
3
43
COMMUNICATION ERROR
SND
No response after post message is transmitted three times.
4
44
COMMUNICATION ERROR
SND
RTN and PIN are received.
5
46
COMMUNICATION ERROR
RCV
No response after FTT is transmitted.
6
48
COMMUNICATION ERROR
RCV
No post message.
7
49
COMMUNICATION ERROR
RCV
RTN is transmitted.
8
50
COMMUNICATION ERROR
RCV
PIN is transmitted (to PRI-Q).
8
51
COMMUNICATION ERROR
RCV
PIN is transmitted.
8
OTHER FAX NOT RESPONDING
RCV
Reception is finished when the T1 TIMER expires.
9
54
ERROR-NOT YOUR UNIT
RCV
DCN is received after DIS transmission.
11
58
COMMUNICATION ERROR
RCV
DCN is received after FTT transmission.
13
59
ERROR-NOT YOUR UNIT
SND
DCN responds to the post message.
14
64
COMMUNICATION ERROR
POL.RX
Polling is not possible.
15
65
COMMUNICATION ERROR
SND
DCN is received before DIS reception.
2
65
COMMUNICATION ERROR
RCV
Reception is not EOP, EOM PIP, PIN, RTP or RTN.
2
68
COMMUNICATION ERROR
RCV
No response at the other party after MCF or CFR is transmitted.
13
70
ERROR-NOT YOUR UNIT
RCV
DCN is received after CFR transmission.
13
72
COMMUNICATION ERROR
RCV
Carrier is cut when the image signal is received.
16
MEMORY FULL
RCV
The document was not received due to memory full.
CANCELLED
SND
The multi-station transmission was rejected by the user.
FF
COMMUNICATION ERROR
SND & RCV Modem error. For the DCN, DCN, etc. abbreviations, refer to Modem
Section (P.30).
12
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CROSS REFERENCE:
Test Mode(P.54)
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