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101

• The other party's fax machine does not offer the polling function. Check with the other party.

• The greeting message you recorded was under 1 second long. Record a longer message.

• The other party's fax machine is busy or has run out of recording paper. Try again.

• The document is jammed. Remove the jammed document.
• The document longer than 600 mm. Press the STOP to remove the document. Divide the document into

two or more sheets and try again.

• The drum life is near to an end. Replace the drum unit as soon as possible.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install 

paper or clear the jammed paper.

• There is something wrong with the unit. Contact our service personnel.

• The toner life is complete. Replace the toner cartridge immediately.

• The toner life is near to an end. Replace the toner cartridge as soon as possible.

• A transmission error occurred. Try again.

• The inside of the unit is cold. Let the unit warm up. Wait for a while.

• The fax message was printed on paper which is shorter than A4 size paper. Use the appropriate size

paper.

• To prevent the drum unit becoming dirty, use A4 or  letter size paper.

DISPLAY MESSAGE

CAUSE AND REMEDY

• Erase unnecessary messages.

• Recording was too short. Try again.

• Phonebook copy failed. Confirm the destination unit is in standby mode and try again.

• The destination unit's phonebook memory is full. Erase the unnecessary phonebook items from the desti-

nation unit and try again.

• The cordless handset's phonebook memory is full. Erase unnecessary items.
• There is no room left in memory to record voice messages. Erase unnecessary messages.

• You must subscribe to Caller ID service. Once you receive caller information after subscribing to Caller ID

service, this message will not be displayed.

DISPLAY MESSAGE

CAUSE AND REMEDY

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1. Press the MENU button.
2. Press “#”, then “8” and “3”.
3. Press the SET button.
4. The report prints out.

Error code table: 

SND=TRANSMISSION / RCV=RECEPTION

Most fax communication problems can be resolved by the following steps.

1. Change the transmit level. (Service code: 596, refer to Service Function Table (P.91).)
1. Change the TX speed/RX speed. (Service code: 717/718, refer to Service Function Table (P.91).)

If the problem remains, see the following “Countermeasure” flow chart.

(1) CODE

(2) RESULT

(3) MODE

SYMPTOM

Counter-

measure*

PRESSED THE STOP KEY

SND & RCV Communication was interrupted by the STOP button.

DOCUMENT JAMMED

SND

The document paper is jammed.

NO DOCUMENT

SND

No document paper.

THE COVER WAS OPENED SND 

The cover is open.

28

COMMUNICATION ERROR

SND & RCV ---------

40

COMMUNICATION ERROR

SND

Transmission is finished when the T1 TIMER expires.

1

41

COMMUNICATION ERROR

SND

DCN is received after DCS transmission.

2

42

COMMUNICATION ERROR

SND

FTT is received after transmission of a 2400BSP training signal.

3

43

COMMUNICATION ERROR

SND

No response after post message is transmitted three times.

4

44

COMMUNICATION ERROR

SND

RTN and PIN are received.

5

46

COMMUNICATION ERROR

RCV

No response after FTT is transmitted.

6

48

COMMUNICATION ERROR

RCV

No post message.

7

49

COMMUNICATION ERROR

RCV

RTN is transmitted.

8

50

COMMUNICATION ERROR

RCV

PIN is transmitted (to PRI-Q).

8

51

COMMUNICATION ERROR

RCV

PIN is transmitted.

8

52

COMMUNICATION ERROR

RCV

Reception is finished when the T1 TIMER expires.

9

54

ERROR-NOT YOUR UNIT

RCV

DCN is received after DIS transmission.

11

58

COMMUNICATION ERROR

RCV

DCN is received after FTT transmission.

13

59

ERROR-NOT YOUR UNIT

SND

DCN responds to the post message.

14

65

COMMUNICATION ERROR

SND

DCN is received before DIS reception.

2

65

COMMUNICATION ERROR

RCV

Reception is not EOP, EOM PIP, PIN, RTP or RTN.

2

68

COMMUNICATION ERROR

RCV

No response at the other party after MCF or CFR is transmitted.

13

70

ERROR-NOT YOUR UNIT

RCV

DCN is received after CFR transmission.

13

72

COMMUNICATION ERROR

RCV

Carrier is cut when the image signal is received.

16

75

MEMORY FULL

RCV

The document was not received due to memory full.

79

CANCELED

SND

The multi-station transmission was rejected by the user.

FF

COMMUNICATION ERROR

SND & RCV Modem error. For the DCN, DCN, etc. abbreviations, refer to Modem

Section (P.25).

12

103

104