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101

• There is something wrong with the unit’s modem.

• The other party’s fax machine is busy or has run out of recording paper. Try again.

- “#1”: Paper input tray
- “#2”: Manual input tray

• Recording paper is not installed or the input tray has run out of paper. Install paper.
• Recording paper is not fed into the unit properly. Reinstall paper.
• A recording paper jam occurred inside of the optional input tray. Clear the jammed paper.

• The cable or the computer power cord is not connected correctly. Check the connections.
• The software is not running on the computer. Restart the software and try again.

• The unit is warming up. Wait for a while.

• The other party’s fax machine is busy or has run out of recording paper. Try again.

• The document is jammed. Remove the jammed document.
• Attempted to send a document longer than 600 mm (23

5

/

8

"). Press [STOP] to remove the document.

Divide the document into two or more sheets and try again.

• The recording paper is installed in the manual input tray when trying to copy, recieve faxes or print  reports.

Remove the recording paper from manual input tray.

• The drum life is complete. Replace the drum unit immediately.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install

paper or clear the jammed paper.

• The toner life is complete. Replace the toner cartridge immediately.

• The toner life is near to an end. Replace the toner cartridge as soon as possible.

• The top cover is open. Close it.

• A transmission error occurred. Try again.

• The inside of the unit is too cold. Let the unit warm up. Wait for a while.
• The unit is warming up before operation starts. Wait for a while.

• The fax message was printed on paper which is shorter than letter size paper. Use the appropriate size

paper.

DISPLAY MESSAGE

CAUSE AND REMEDY

102

If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer's location is not required. However, it is not possible to
change all the parameters remotely (PROGRAM MODE TABLE(P.104)). The function used to accomplish this is remote pro-
gramming.

First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list
(code: 999) from the customer's fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on ENTERING THE REMOTE PROGRAMMING MODE AND
CHANGING SERVICE CODES(P.103). Also, before exiting the remote programming mode, it is advisable to obtain a new list to
confirm that the changes were made correctly.

Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter set-
tings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.

103

PROGRAM MODE TABLE (P.104)

104

Code

Function

Set Value

Default

Remote Setting

101

SET DATE & TIME

mm/dd/yy hh:mm

Jan/01/2006

NG

102

YOUR LOGO

---------

None

NG

103

YOUR FAX NUMBER

---------

None

NG

120

DIALLING MODE

1:Pulse / 2:Tone

Tone

OK

121

SET FLASH TIME

90:900 / 70:700 / 60:600 / 40:400 /
30:300 / 25:250 / 20:200 / 16:160 /
11:110 / 10:100 / 09:90 / 08:80(ms)

100ms

OK

145

LCD CONTRAST

Normal / Darker

Normal

NG

161

RINGER PATTERN

1:A / 2:B / 3:C

A

NG

210

FAX RING COUNT

2 to 9 rings (for ext. tam)

2

OK

216

AUTO CALLER ID LIST

1:ON / 2:OFF

OFF

OK

380

PAPER SIZE

1:LETTER / 2:A4 / 3:LEGAL

A4

OK

403

POWER SAVE

5:5min / 15:15min / 30:30min / 60:1h

15min

OK

462

CONTRAST SAVE

1:OFF / 2:ON

OFF

OK

463

DEFAULT MODE

1:COPY / 2:FAX

COPY

OK

464

MODE TIMER

0:OFF / 1:30S / 2:1min / 3:2min /
4:5min

1min

OK

482

TONER SAVE

1:ON / 2:OFF

OFF

OK

Code

Function

Set Value

Default

Remote Setting

212

TEL / FAX DELAYED RING

2 to 9

2

OK

401

PRINT CONFIRMATION REPORT

1:Error / 2:ON / 3:OFF

Error

OK

402

JOURNAL AUTO PRINT

1:ON / 2:OFF

ON

OK

404

MANUAL ANSWER MODE

1:TEL / 2:TEL / FAX

TEL

OK

411

OVERSEAS MODE

1:NEXT FAX / 2:ERROR / 3:OFF

ERROR

OK

412

DELAYED SEND

1:ON / 0:OFF

OFF

NG

413

ECM SELECTION

1:ON / 2:OFF

ON

OK

416

CONNECTING TONE

1:ON / 2:OFF

ON

OK

430

DISTINCTIVE RING

1:OFF / 2:ON

OFF

OK

431

FAX RING PATTERN 

1:B-D / 2:A / 3:B / 4:C / 5:D

B-D

OK

432

AUTO REDUCTION

1:ON / 2:OFF

ON

OK

434

Remote FAX activation code

1:ON / 0:OFF

ON CODE=*#9

NG

435

AUTO DISCONNECTION

1:ON / 0:OFF

ON CODE=*0

OK

436

SILENT FAX RING COUNT

3 to 9

3

OK

437

MEMORY RECEPTION ALERT

1:ON / 2:OFF

ON

OK

438

FRIENDLY RECEPTION

1:ON / 2:OFF

ON

OK

442

PCFAX SETTING

1:OFF / 2:ALWAYS / 3:CONNECTED

CONNECTED

OK

459

SET FAX DEFAULT 

YES / NO

NO

NG

Code

Function

Set Value

Default

Remote Setting

461

COPY RESOLUTION

1:TEXT/PHOTO / 2:TEXT / 3:PHOTO TEXT

OK