Panasonic KX-FC965RU Service Manual ▷ View online
ORDER NO. KMF0910260CE
Thermal FAX with DECT
Model No.
KX-FC965RU-T
Titanium Black Version
(for Russia)
(for Russia)
2
KX-FC965RU-T
TABLE OF CONTENTS
PAGE
PAGE
1 Safety Precautions -----------------------------------------------5
1.1. For Service Technicians ----------------------------------5
1.2. AC Caution---------------------------------------------------5
1.3. Personal Safety Precautions ----------------------------6
1.2. AC Caution---------------------------------------------------5
1.3. Personal Safety Precautions ----------------------------6
1.3.1. Moving Sections of the Unit-------------------------6
1.3.2. Live Electrical Sections ------------------------------6
1.3.2. Live Electrical Sections ------------------------------6
1.4. Service Precautions ---------------------------------------7
1.4.1. Precautions to Prevent Damage from
Static Electricity ----------------------------------------7
2 Warning --------------------------------------------------------------8
2.1. About Lead Free Solder (PbF: Pb free) --------------8
2.1.1. Suggested PBF Solder-------------------------------8
2.2. Insulation Resistance Test -------------------------------9
2.3. Battery Caution ---------------------------------------------9
2.4. Discarding of P. C. Board --------------------------------9
2.3. Battery Caution ---------------------------------------------9
2.4. Discarding of P. C. Board --------------------------------9
3 Specifications ---------------------------------------------------- 10
3.1. Base Unit --------------------------------------------------- 10
3.2. Cordless Handset ---------------------------------------- 10
3.3. Charger Unit ----------------------------------------------- 10
3.2. Cordless Handset ---------------------------------------- 10
3.3. Charger Unit ----------------------------------------------- 10
4 General/Introduction ------------------------------------------- 11
4.1. Optional Accessories------------------------------------ 11
4.2. Translation Lists ------------------------------------------ 11
4.2. Translation Lists ------------------------------------------ 11
4.2.1. Error Messages (Report) -------------------------- 11
4.2.2. Error Messages (Display) ------------------------- 11
4.2.3. Cordless Handset ----------------------------------- 12
4.2.2. Error Messages (Display) ------------------------- 11
4.2.3. Cordless Handset ----------------------------------- 12
5 Features ------------------------------------------------------------ 12
6 Technical Descriptions---------------------------------------- 13
6 Technical Descriptions---------------------------------------- 13
6.1. Connection Diagram------------------------------------- 13
6.2. General Block Diagram--------------------------------- 14
6.2. General Block Diagram--------------------------------- 14
6.2.1. General Block Diagram ---------------------------- 15
6.3. Control (Facsimile) Section---------------------------- 16
6.3.1. ASIC (IC10) ------------------------------------------- 16
6.3.2. Flash Memory (IC16) ------------------------------- 16
6.3.3. Dynamic RAM (IC17)------------------------------- 16
6.3.4. Reset Circuit (Watch Dog Timer) ---------------- 19
6.3.5. Supervision Circuit for the Thermal Head
6.3.2. Flash Memory (IC16) ------------------------------- 16
6.3.3. Dynamic RAM (IC17)------------------------------- 16
6.3.4. Reset Circuit (Watch Dog Timer) ---------------- 19
6.3.5. Supervision Circuit for the Thermal Head
Temperature ------------------------------------------ 20
6.4. Facsimile Section ---------------------------------------- 21
6.4.1. Image Data Flow During Facsimile
Operation ---------------------------------------------- 21
6.4.2. Block Diagram---------------------------------------- 22
6.4.3. Thermal Head ---------------------------------------- 23
6.4.4. Scanning Block -------------------------------------- 25
6.4.5. Stepping Motor Drive Circuit---------------------- 26
6.4.6. Gear Section------------------------------------------ 28
6.4.3. Thermal Head ---------------------------------------- 23
6.4.4. Scanning Block -------------------------------------- 25
6.4.5. Stepping Motor Drive Circuit---------------------- 26
6.4.6. Gear Section------------------------------------------ 28
6.5. Sensors and Switches ---------------------------------- 35
6.5.1. Motor Position Sensor------------------------------ 36
6.5.2. Cutter Position Sensor ----------------------------- 36
6.5.3. Recording Paper Sensor (SW101)-------------- 37
6.5.4. Hook Switch (SW103)------------------------------ 37
6.5.5. Jam Sensor (SW102) ------------------------------ 38
6.5.6. Document Top SW (SW338) --------------------- 38
6.5.7. Document Set SW (SW339)---------------------- 39
6.5.2. Cutter Position Sensor ----------------------------- 36
6.5.3. Recording Paper Sensor (SW101)-------------- 37
6.5.4. Hook Switch (SW103)------------------------------ 37
6.5.5. Jam Sensor (SW102) ------------------------------ 38
6.5.6. Document Top SW (SW338) --------------------- 38
6.5.7. Document Set SW (SW339)---------------------- 39
6.6. Modem Section ------------------------------------------- 40
6.6.1. Function------------------------------------------------ 40
6.6.2. Modem Circuit Operation-------------------------- 46
6.6.2. Modem Circuit Operation-------------------------- 46
6.7. NCU Section----------------------------------------------- 47
6.7.1. General ------------------------------------------------ 47
6.7.2. Bell Detection Circuit------------------------------- 47
6.7.3. ON/OFF Hook Circuit ------------------------------ 47
6.7.4. Pulse Dial Circuit------------------------------------ 47
6.7.5. Line Amplifier and Side Tone Circuit ----------- 48
6.7.6. Calling Line Identification Circuit (Russian) -- 49
6.7.7. Calling Line Identification Circuit (Western) -- 49
6.7.3. ON/OFF Hook Circuit ------------------------------ 47
6.7.4. Pulse Dial Circuit------------------------------------ 47
6.7.5. Line Amplifier and Side Tone Circuit ----------- 48
6.7.6. Calling Line Identification Circuit (Russian) -- 49
6.7.7. Calling Line Identification Circuit (Western) -- 49
6.8. Transmitter/Receiver (Cordless) --------------------- 49
6.8.1. Transmitter Block ----------------------------------- 49
6.8.2. Receiver Block--------------------------------------- 49
6.8.2. Receiver Block--------------------------------------- 49
6.9. Operation Board Section ------------------------------ 50
6.10. LCD Section----------------------------------------------- 51
6.11. Power Supply Board Section ------------------------- 52
6.12. Cordless Handset---------------------------------------- 55
6.12.1. Block Diagram --------------------------------------- 55
6.12.2. Outline ------------------------------------------------- 55
6.12.3. Power Supply Circuit/Reset Circuit------------- 56
6.12.4. Charge Circuit --------------------------------------- 56
6.12.5. Battery Low/Power Down Detector------------- 56
6.12.6. Speakerphone --------------------------------------- 56
6.12.2. Outline ------------------------------------------------- 55
6.12.3. Power Supply Circuit/Reset Circuit------------- 56
6.12.4. Charge Circuit --------------------------------------- 56
6.12.5. Battery Low/Power Down Detector------------- 56
6.12.6. Speakerphone --------------------------------------- 56
6.13. Circuit Operation (Charger Unit) --------------------- 56
6.13.1. Power Supply Circuit------------------------------- 56
6.14. CPU Data (Base Unit) ---------------------------------- 57
6.14.1. IC4 (BBIC) -------------------------------------------- 57
6.15. CPU Data (Cordless Handset) ----------------------- 59
6.15.1. IC7 (BBIC) -------------------------------------------- 59
7 Location of Controls and Components ----------------- 61
7.1. Overview --------------------------------------------------- 61
7.1.1. Base Unit---------------------------------------------- 61
7.1.2. Cordless Handset----------------------------------- 61
7.1.2. Cordless Handset----------------------------------- 61
7.2. Control Panel --------------------------------------------- 62
7.2.1. Base Unit---------------------------------------------- 62
7.2.2. Cordless Handset----------------------------------- 63
7.2.2. Cordless Handset----------------------------------- 63
8 Installation Instructions -------------------------------------- 64
8.1. Installation Space ---------------------------------------- 64
8.2. Connections----------------------------------------------- 65
8.2. Connections----------------------------------------------- 65
8.2.1. Base unit ---------------------------------------------- 65
8.2.2. Charger Unit------------------------------------------ 65
8.2.2. Charger Unit------------------------------------------ 65
8.3. Battery Charge ------------------------------------------- 66
8.4. Recording Paper ----------------------------------------- 67
8.5. Documents the Unit can Send------------------------ 68
8.6. Battery Installation / replacement-------------------- 69
8.4. Recording Paper ----------------------------------------- 67
8.5. Documents the Unit can Send------------------------ 68
8.6. Battery Installation / replacement-------------------- 69
9 Operating Instructions---------------------------------------- 70
9.1. Setting Your Logo---------------------------------------- 70
9.2. Setting Your Fax Number------------------------------ 71
9.3. Cordless Handset Programming--------------------- 72
9.2. Setting Your Fax Number------------------------------ 71
9.3. Cordless Handset Programming--------------------- 72
9.3.1. Cordless Handset Features ---------------------- 72
9.4. Registering a Cordless Handset to a Base
Unit ---------------------------------------------------------- 74
9.4.1. Cancelling a Cordless Handset ----------------- 74
9.5. For Service Hint ------------------------------------------ 75
10 Test Mode --------------------------------------------------------- 76
10.1. Test Functions -------------------------------------------- 76
10.1.1. DTMF Single Tone Transmit Selection -------- 77
10.1.2. Button Code Table ---------------------------------- 77
10.1.3. Print Test Pattern------------------------------------ 77
10.1.2. Button Code Table ---------------------------------- 77
10.1.3. Print Test Pattern------------------------------------ 77
11 Service Mode----------------------------------------------------- 78
11.1. Programming and Lists--------------------------------- 78
11.1.1. Operation --------------------------------------------- 78
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KX-FC965RU-T
11.1.2. Operation Flow ---------------------------------------78
11.1.3. Service Function Table -----------------------------79
11.1.4. Memory Clear Specification -----------------------81
11.1.3. Service Function Table -----------------------------79
11.1.4. Memory Clear Specification -----------------------81
11.2. Cordless Handset ----------------------------------------82
11.3. The Example of the Printed List ----------------------84
11.3. The Example of the Printed List ----------------------84
11.3.1. User Mode (Example of a printed out list) -----84
11.3.2. Service Mode Settings (Example of a
11.3.2. Service Mode Settings (Example of a
printed out list)----------------------------------------85
11.3.3. History (Example of a printed out list) ----------86
12 Troubleshooting Guide ----------------------------------------88
12.1. Troubleshooting Summary -----------------------------88
12.1.1. Troubleshooting --------------------------------------88
12.1.2. Precautions--------------------------------------------88
12.1.2. Precautions--------------------------------------------88
12.2. User Recoverable Errors -------------------------------89
12.2.1. Base Unit ----------------------------------------------89
12.2.2. Cordless Handset------------------------------------90
12.2.2. Cordless Handset------------------------------------90
12.3. Remote Programming -----------------------------------91
12.3.1. Entering the Remote Programming Mode
and Changing Service Codes --------------------91
12.3.2. Program Mode Table--------------------------------92
12.4. Troubleshooting Details ---------------------------------94
12.4.1. Outline --------------------------------------------------94
12.4.2. Starting Troubleshooting ---------------------------94
12.4.3. Troubleshooting Items Table ----------------------95
12.4.4. ADF (Auto Document Feed) Section -----------97
12.4.5. Communication Section-------------------------- 105
12.4.6. Digital Board Section------------------------------ 127
12.4.7. Analog Board Section ---------------------------- 134
12.4.8. Power Supply Board Section ------------------- 136
12.4.9. Operation Panel Section ------------------------- 139
12.4.2. Starting Troubleshooting ---------------------------94
12.4.3. Troubleshooting Items Table ----------------------95
12.4.4. ADF (Auto Document Feed) Section -----------97
12.4.5. Communication Section-------------------------- 105
12.4.6. Digital Board Section------------------------------ 127
12.4.7. Analog Board Section ---------------------------- 134
12.4.8. Power Supply Board Section ------------------- 136
12.4.9. Operation Panel Section ------------------------- 139
12.4.10. Sensor Section ------------------------------------- 140
12.4.11. CIS (Contact Image Sensor) Section --------- 141
12.4.12. Thermal Head Section---------------------------- 142
12.4.13. Cordless Section----------------------------------- 143
12.4.13. Cordless Section----------------------------------- 143
13 Service Fixture & Tools-------------------------------------- 148
14 Disassembly and Assembly Instructions ------------- 149
14 Disassembly and Assembly Instructions ------------- 149
14.1. Disassembly Flow Chart ------------------------------ 149
14.1.1. Upper Cabinet Section --------------------------- 149
14.1.2. Lower Cabinet Section --------------------------- 150
14.1.3. Cordless Handset Section ---------------------- 150
14.1.2. Lower Cabinet Section --------------------------- 150
14.1.3. Cordless Handset Section ---------------------- 150
14.2. Base Unit ------------------------------------------------- 151
14.2.1. How to Remove the Paper Stacker ----------- 151
14.2.2. How to Remove the Operation Panel
14.2.2. How to Remove the Operation Panel
Block -------------------------------------------------- 152
14.2.3. How to Remove the Operation Board,
LCD, Microphone Unit and Platen Roller ---- 153
14.2.4. How to Remove the Separation Holder
and Document Feed Support ------------------- 154
14.2.5. How to Remove the Image Sensor (CIS)
and Feed Roller ------------------------------------ 155
14.2.6. How to Remove the Antenna and Cutter
Unit ---------------------------------------------------- 156
14.2.7. How to Remove the Lock Lever and
Thermal Head -------------------------------------- 157
14.2.8. How to Remove the Bottom Frame ----------- 158
14.2.9. How to Remove the Analog Board, Digital
14.2.9. How to Remove the Analog Board, Digital
Board, Power Supply Board and Power
Cord --------------------------------------------------- 159
Cord --------------------------------------------------- 159
14.2.10. How to Remove the Motor of Gear Block---- 160
14.2.11. How to Remove the Motor of Gear Block---- 160
14.2.12. Installation Position of the Lead Wires ------- 161
14.3. Cordless Handset -------------------------------------- 162
14.3.1. How to Remove the Handset Board and
LCD --------------------------------------------------- 162
14.3.2. How to Replace the Handset LCD. ----------- 163
15 Measurements and Adjustments ------------------------ 164
15.1. Digital Board (Cordless Base Section)
Adjustment----------------------------------------------- 164
15.1.1. Adjustment Standard (Base Unit) ------------- 167
15.2. Troubleshooting by Symptom (Handset)--------- 169
15.2.1. Check Point (Handset)--------------------------- 169
15.2.2. Troubleshooting for Speakerphone ----------- 172
15.2.3. The Setting Method of JIG (Handset) -------- 173
15.2.4. Adjustment Standard (Handset) --------------- 175
15.2.2. Troubleshooting for Speakerphone ----------- 172
15.2.3. The Setting Method of JIG (Handset) -------- 173
15.2.4. Adjustment Standard (Handset) --------------- 175
15.3. Things to Do After Replacing IC-------------------- 176
15.3.1. Handset---------------------------------------------- 176
15.4. Check (Charger Unit) --------------------------------- 177
15.4.1. Check Point (Charger Unit) --------------------- 177
15.4.2. Adjustment Standard (Charger Unit) --------- 177
15.4.2. Adjustment Standard (Charger Unit) --------- 177
15.5. RF Specification ---------------------------------------- 178
15.5.1. Base Unit -------------------------------------------- 178
15.5.2. Cordless Handset --------------------------------- 178
15.5.2. Cordless Handset --------------------------------- 178
15.6. How to Check the Cordless Handset and
Base Unit Speaker ------------------------------------- 178
15.7. How to Check the Cordless Handset Receiver- 179
16 Maintenance ---------------------------------------------------- 180
16.1. Maintenance Items and Component Locations- 180
16.1.1. Outline ----------------------------------------------- 180
16.1.2. Component Locations---------------------------- 180
16.1.3. Maintenance List ---------------------------------- 181
16.1.4. Maintenance Cycle ------------------------------- 181
16.1.2. Component Locations---------------------------- 180
16.1.3. Maintenance List ---------------------------------- 181
16.1.4. Maintenance Cycle ------------------------------- 181
16.2. Jams------------------------------------------------------- 181
16.2.1. Recording Paper Jams -------------------------- 181
16.2.2. Document Jams Sending ----------------------- 182
16.2.3. Document Feeder/Scanner Glass
16.2.2. Document Jams Sending ----------------------- 182
16.2.3. Document Feeder/Scanner Glass
Cleaning --------------------------------------------- 183
16.2.4. Thermal Head Cleaning ------------------------ 183
17 Miscellaneous-------------------------------------------------- 184
17.1. Terminal Guide of the ICs Transistors and
Diodes ---------------------------------------------------- 184
17.1.1. Base Unit -------------------------------------------- 184
17.1.2. Cordless Handset --------------------------------- 185
17.1.3. Charger Unit ---------------------------------------- 185
17.1.2. Cordless Handset --------------------------------- 185
17.1.3. Charger Unit ---------------------------------------- 185
17.2. How To Replace the Flat Package IC------------- 186
17.2.1. Preparation------------------------------------------ 186
17.2.2. Flat Package IC Removal Procedure -------- 186
17.2.3. Flat Package IC Installation Procedure------ 187
17.2.4. Bridge Modification Procedure----------------- 187
17.2.2. Flat Package IC Removal Procedure -------- 186
17.2.3. Flat Package IC Installation Procedure------ 187
17.2.4. Bridge Modification Procedure----------------- 187
17.3. How to Replace the LLP (Leadless Leadframe
Package) IC --------------------------------------------- 188
17.3.1. Preparation------------------------------------------ 188
17.3.2. Caution----------------------------------------------- 188
17.3.3. How to Remove the Shield Case-------------- 188
17.3.4. How to Install the Shield Case ----------------- 189
17.3.2. Caution----------------------------------------------- 188
17.3.3. How to Remove the Shield Case-------------- 188
17.3.4. How to Install the Shield Case ----------------- 189
17.4. Test Chart ------------------------------------------------ 190
17.4.1. ITU-T No.1 Test Chart---------------------------- 190
17.4.2. ITU-T No.2 Test Chart---------------------------- 191
17.4.2. ITU-T No.2 Test Chart---------------------------- 191
18 Schematic Diagram ------------------------------------------ 192
18.1. Digital Board--------------------------------------------- 192
18.2. Analog Board-------------------------------------------- 196
18.3. Operation Board---------------------------------------- 197
18.4. Power Supply Board ---------------------------------- 198
18.2. Analog Board-------------------------------------------- 196
18.3. Operation Board---------------------------------------- 197
18.4. Power Supply Board ---------------------------------- 198
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KX-FC965RU-T
18.5. Interface Board ----------------------------------------- 199
18.6. Charger Unit Board ------------------------------------ 200
18.7. Cordless Handset Board ----------------------------- 201
18.6. Charger Unit Board ------------------------------------ 200
18.7. Cordless Handset Board ----------------------------- 201
19 Printed Circuit Board ---------------------------------------- 203
19.1. Digital Board--------------------------------------------- 203
19.1.1. Component View ---------------------------------- 203
19.1.2. Bottom View ---------------------------------------- 204
19.1.2. Bottom View ---------------------------------------- 204
19.2. Analog Board ------------------------------------------- 205
19.2.1. Component View --------------------------------- 205
19.2.2. Bottom View ---------------------------------------- 205
19.2.2. Bottom View ---------------------------------------- 205
19.3. Operation Board---------------------------------------- 206
19.3.1. Component View --------------------------------- 206
19.3.2. Bottom View ---------------------------------------- 207
19.3.2. Bottom View ---------------------------------------- 207
19.4. Power Supply Board----------------------------------- 208
19.5. Interface Board ----------------------------------------- 209
19.6. Charger Unit Board ------------------------------------ 209
19.5. Interface Board ----------------------------------------- 209
19.6. Charger Unit Board ------------------------------------ 209
19.6.1. Component View ---------------------------------- 209
19.6.2. Bottom View ---------------------------------------- 210
19.6.2. Bottom View ---------------------------------------- 210
19.7. Cordless Handset Board ------------------------------211
19.7.1. Component View -----------------------------------211
19.7.2. Bottom View ---------------------------------------- 212
19.7.2. Bottom View ---------------------------------------- 212
20 Appendix Information of Schematic Diagram ------- 213
21 Exploded View and Replacement Parts List --------- 214
21 Exploded View and Replacement Parts List --------- 214
21.1. Cabinet and Mechanical Parts Location---------- 214
21.1.1. Operation Panel Section------------------------- 214
21.1.2. Upper Cabinet Section --------------------------- 215
21.1.3. Lower Cabinet Section --------------------------- 216
21.1.4. Gear Block Section ------------------------------- 217
21.1.5. Charger Unit Section ----------------------------- 218
21.1.6. Cordless Handset Section ---------------------- 219
21.1.7. Screws ----------------------------------------------- 220
21.1.8. Accessories and Packing Materials----------- 221
21.1.2. Upper Cabinet Section --------------------------- 215
21.1.3. Lower Cabinet Section --------------------------- 216
21.1.4. Gear Block Section ------------------------------- 217
21.1.5. Charger Unit Section ----------------------------- 218
21.1.6. Cordless Handset Section ---------------------- 219
21.1.7. Screws ----------------------------------------------- 220
21.1.8. Accessories and Packing Materials----------- 221
21.2. Replacement Parts List ------------------------------- 222
21.2.1. Cabinet and Electrical Parts -------------------- 222
21.2.2. Digital Board Parts -------------------------------- 223
21.2.3. Analog Board Parts ------------------------------- 226
21.2.4. Operation Board Parts --------------------------- 227
21.2.5. Power Supply Board Parts ---------------------- 228
21.2.6. Interface Board Parts----------------------------- 228
21.2.7. Cordless Handset Board Parts----------------- 228
21.2.8. Charger Unit ---------------------------------------- 230
21.2.9. Fixtures and Tools--------------------------------- 230
21.2.2. Digital Board Parts -------------------------------- 223
21.2.3. Analog Board Parts ------------------------------- 226
21.2.4. Operation Board Parts --------------------------- 227
21.2.5. Power Supply Board Parts ---------------------- 228
21.2.6. Interface Board Parts----------------------------- 228
21.2.7. Cordless Handset Board Parts----------------- 228
21.2.8. Charger Unit ---------------------------------------- 230
21.2.9. Fixtures and Tools--------------------------------- 230
