DOWNLOAD LG WT5101HW Service Manual ↓ Size: 8.59 MB | Pages: 51 in PDF or view online for FREE

Model
WT5101HW
Pages
51
Size
8.59 MB
Type
PDF
Document
Service Manual
Brand
Device
Washing Machine
File
wt5101hw.pdf
Date

LG WT5101HW Service Manual ▷ View online

33
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For
satisfactory washing results, follow these instructions.
NOTE: NEVER use bar soap in the washing machine.
WASHING PROBLEM
Problems  
Poor soil
removal
Blue Stains
Black or gray
marks on
clothes
Yellow or
brown rust
stains
Lint
Residue or
Detergent
Holes, tears,
or snags
Possible Causes
·Insufficient detergent
·Wash water temperature too low
·Incorrect wash cycle
·Laundry missorted
·Stains not properly pretreated
·Undiluted fabric softener
dispensed directly onto fabric
·A buildup caused by the interaction
of fabric softener and detergent
can flake off and mark clothes
·Not enough detergent
·Iron or manganese in water
supply, water pipes, or water
heater
·Incorrect sorting
·Tissues left in pocket
·Overloading the washer
·Overloading the washer
·Undissolved detergent
·Excessive detergent
·Incorrect use of chlorine bleach.
·Unfastened zippers, hooks,
buckles
·Ribs, tears and broken threads
·Overloading the washer
·Degradation of fabric
Solutions and Preventive Measures
·Use correct amount of detergent for load size, amount of soil and
water hardness.
·Use WARM or HOT water for normal soil. Different Water
Temperature may be required according to soil type. (refer to page 12)
·Reduce load size.
·Wash with Heavy or Soak & Heavy wash cycle for heavy soiled
laundry.
·Separate heavily soiled items from lightly soiled ones.
·Pretreat stain and heavy soil according to directions shown on
page 11.
·Pretreat the stain with detergent or a stain removal agent.
·Do not overfill fabric softener dispenser and do not pour liquid fabric
softener directly onto fabric.
See page 14 for more instructions.
·Keep the recommendations against Scrud (waxy buildup).
·Use correct amount of detergent for load size, soil level, 
and water Hardness.
·To restore discolored load of whites, use rust remover safe for
fabric.
·Install nonprecipitating water softener or an iron filter in your
water supply system for an ongoing problem.
·Before washing, run water for a few minutes to clear lines.
·Wash lint-producing items, like flannel sheets, towels, and the
like separately from dark fabrics and fabrics that tend to collect
lint. Remove all items, including tissues and papers, from the
pockets of items to be washed. See page 11 for sorting
information. 
·Do not overload the washer
·Do not overload the washer.
·Some detergents need to be pre-dissolved, check the
detergent instructions. Try pre-dissolving the detergent.
·Increase Water Temperature using HOT water safe for fabric.
·Use proper amount of detergent.
·Never pour chlorine bleach directly on fabric.
See page 13 for adding liquid bleach.
·Fasten zippers, hooks, and buckles.
·Remove objects in pockets. See page 11 for caring before loading.
·Do not overload the washer.
4-5. TROUBLESHOOTING BY COMMON WASHING PROBLEMS
34
ERROR
ERROR DECISION
BASIS
CAUSE FOR ERROR
OCCURRENCE
REMEDY
WATER
SUPPLY
DRAINAGE
UNBALANCE
LID
OPEN
·WATER LEVEL
dose not rise to
the set level in within
30 minutes.
NO INLET
lamp blinks
·Water is not
completely
within 12 minutes.
·Laundry
unbalance during
spin.
·LID is opened in
the course of
intermittent spin,
normal spin or
processing
reservation.
·Water faucet is closed?
·Water supply is interrupted.
·Inlet V/V is clogged with
dirts.
·Connector has bad contact
to the inlet valve.
·BLUE 6-pin connector has
a bad connection at the main
board.
·Is the drain hose located
properly?
·Drain hose is folded or
clogged due to freeze or dirt.
·Defective drain pump or the
BLUE 3-pin connector to the
main board has a bad
connection. 
·Laundry in the INNER TUB
is filled unevenly.
·Washer is tilted.
·Lid is opened during
intermittent spin or normal
spin?
·Lid is opened while
processing reservation?
·Check the connections to the lid
switch and at the WHITE 6-pin
connector at the main board. 
·Open water faucet.
Wait until water supply is
resumed.
·Clean or replace filter.
·Correct the connector
contact.
·Same as above.
·Drain hose properly positioned
at 0.9 ~ 1.2 m (36 ~ 48 inches)
above the floor.
·Make sure the drain hose is not
plugged with a foreign object. 
·Check drain pump motor
contact. Replace the pump if
necessary. 
·Load the washer as evenly as
possible. 
·Adjust the leg.
·Close the lid.
·Close the lid.
·Check the connections. 
·If the connection is good, check
the lead wire and replace it if
necessary. 
▶ For more detailed information for trouble shooting refer to page 42 to 51.
4-6. TROUBLE SHOOTING METHODS ACCORIDNG TO ERROR MESSAGE
35
ERROR
ERROR DECISION
BASIS
CAUSE FOR ERROR
OCCURRENCE
REMEDY
PRESSURE
SENSOR
OVER
FLOW
ERROR
MOTOR
ERROR
·Pressure switch has a
bad connection or the
switch has failed. 
·Check the connections at the
pressure switch and at the
BLUE 4-pin connector at the
main board.
·Test the pressure switch in
TEST MODE. If the initial
reading is less than 60 or more
than 104, the switch has failed
and must be replaced. 
·Check the valves to be sure
there is no input leakage. Then
check the drain hose and make
sure the drain pipe is between
0.9 ~ 1.2 m (36 and 48 inches)
above the floor.
·Check for blockages and leaks
in the air hose between the tub
and the pressure switch. 
·Check and repair any air
leakages at the air hose
connector on the outer tub and
at any connecting parts.
·Check the connections at the
hall sensor and at the WHITE 
6-pin connector on the main
board. 
·Check the connections at the
stator and at the yellow 3-pin or
WHITE 6-pin connector on the
main board. Test the stator to
determine it is not defective. 
·Test hall sensor to determine it
is not defective. 
·Turn the drum to verify the
bearings are not locked. 
·Reseat the connector. 
·Replace the switch.
·Install the drain hose between
0.9 ~ 1.2 m (36 and 48 inches)
above the floor. 
·Replace pressure sensor
switch
·Remove the foreign objects
in pressure sensor switch
air hose. 
·Replace the stator if necessary. 
·Replace the hall sensor if
necessary. 
·Replace the bearings if
necessary. 
36
ERROR
ERROR DECISION
BASIS
CAUSE FOR ERROR
OCCURRENCE
REMEDY
THERMISTOR
AC, MOTOR
(CLUTCH
MOTOR)
·Thermistor has a bad
connection or failed
·AC motor has a bad
connection or failed
·Clutching is failed
-.Coupling get out of
gear.
-.Coupling is broken. 
·Check the connections at the
Thermistor and at the WHITE 3-
pin connector at the main board
·Test thermistor to determine it is
not detective 
·Check the connections at the
AC motor and at the WHITE 6-
pin connector at the main board
·Test AC motor or coupling to
determine it is not detective 
·Reseat the connector.
·Replace the thermistor if
necessary.
·Reseat the connector.
·Replace the AC motor if
necessary.
·Replace the coupling or
Clutch housing if necessary.
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