DOWNLOAD LG WM3360HVCA Service Manual ↓ Size: 8.08 MB | Pages: 63 in PDF or view online for FREE

Model
WM3360HVCA
Pages
63
Size
8.08 MB
Type
PDF
Document
Service Manual
Brand
Device
Washing Machine
File
wm3360hvca.pdf
Date

LG WM3360HVCA Service Manual ▷ View online

20
7. TEST MODE
7-1. SAFETY CAUTION
There’s built-in AC 120V and DC power in output terminal of PWB assembly in common. 
Be careful electric shock when disconnecting parts while trouble shooting. (Wear Electro
Static Discharge gloves when working.)
After cutting off the power when changing PWB assembly, disconnect or assemble.
Be careful static when handling PWB assembly, and use Electro Static Discharge plastic
pack when delivering or keeping it.
7-2. LOAD TEST MODE
7-3. HOW TO CHECK THE WATER LEVEL FFREQUENCY
1. Press the SPIN SPEED and SOIL LEVEL buttons simultaneously.
Press the WASH/RINSE and DELAY WASH button simultaneously.
The digits indicate the water level frequency ( x.1 kHz ).
=  24.1 kHz
So, for example a display indicating 241: a Water level frequency of 241 x.1 kHz
2. Press the Power      button, while the above condition. Then buzzer will sound twice.
3. Press the Start/Pause      button repeatedly to cycle through the test modes.
None 
1 time 
2 times 
3 times 
4 times 
5 times 
6 times 
7 times 
8 times 
9 times 
10 times 
11 times 
12 times 
13 times 
14 times
15 times
Turns on all lamps and locks the door.
Tumble clockwise.
Low speed Spin.
High speed Spin.
Inlet valve for prewash turns on.
Inlet valve for main wash turns on.
Inlet valve for hot water turns on.
Inlet valve for steam turns on.
Inlet valve for bleach turns on.
Tumble counterclockwise.
Heater turns on for 3 seconds.
Circulation pump turns on.
Drain pump turns on.
Steam water level sensor operates.
Steam heater turns on for 1.2sec.
off
LOAD TEST MODE
Rpm (45~50)
Rpm (55~60)
Rpm (118~120)
Water level frequency (0~255)
Water level frequency (0~255)
Water level frequency (0~255)
Water level frequency (0~255)
Water level frequency (0~255)
rpm (42~50)
Water temperature
Water level frequency (25~65)
Water level frequency (25~65)
AG tub water level frequency (0~255)
Steam generator temperature
-
Number of times the
Start/Pause button is pressed
Check Point
Display Status
The washer must be empty and the controls must be in the off state.
21
8. TROUBLESHOOTING
If you press the START/PAUSE button when an error is displayed, any error except            will
disappear and the machine will go into the pause status.
In case of            ,           ,            if the error is not resolved within 20 seconds, or the in case of other
errors, if the error is not resolved within 4 minutes, power will be turned off automatically and the error
code will blink. But in the case of          , power will not be turned off.
8-1. SAFETY CAUTION
There’s built-in AC 120V and DC power in output terminal of PWB assembly in common. Be careful
electric shock when disconnecting parts while trouble shooting. (Wear Electro Static Discharge gloves
when working.)
After cutting off the power when changing PWB assembly, disconnect or assemble.
Be careful static when handling PWB assembly, and use Electro Static Discharge plastic pack when
delivering or keeping it.
ERROR
SYMPTOM
CAUSE
WATER INLET
ERROR
• Correct water level (24.6kHz) is not reached within 
8 minutes after water is supplied or it does not reach
the preset water level within 20 minutes.
1
UNBALANCE
ERROR
• The load is too small.
• The appliance is tilted.
• Laundry is gathered to one side.
• Non distributable things are put into the drum.
2
DRAIN ERROR
• Not fully drained within 10 minutes.
3
OVERFLOW ERROR
• Water is overflowing. 
(water level frequency is over 21.3kHz).
If              is displayed, the drain pump will 
operate to drain the water automatically.
4
PRESSURE SENSOR
ERROR
• The PRESSURE SENSOR ASSEMBLY is out of
order.
• When water level frequency maintain condition of
below 10 kHz and over 30 kHz.
5
DOOR OPEN ERROR
• Door not all the way closed.
• Loose electrical connections at Door switch and
PWB Assembly.
• The DOOR SWITCH ASSEMBLY is out of order.
6
HEATING ERROR
• The THERMISTOR is out of order.
7
8-2. ERROR MODE SUMMARY
22
ERROR
SYMPTOM
CAUSE
LOCKED MOTOR
ERROR
EEPROM ERROR
• The connector (3-pin, male, white) in the MOTOR
HARNESS is not connected to the connector (3-pin,
female, white) of STATOR ASSEMBLY.
• The electric contact between the connectors (3-pin,
male, white) in the MOTOR HARNESS and 4-pin,
female, white connector in the MAIN PWB
ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut
(open circuited).
• The hall sensor is out of order/defective.
8
• EEPROM is out of order.
Displayed only when the START/PAUSE button is
first pressed in the Load Test Mode.
9
POWER FAILURE
• After the power supply is stopped while washing
machine is working, the power is supplied rapidly. 
10
23
23
Remarks
Result
(tolerance 
5%)
At 86
 (30
)
At 104
 (40
)
At 140
 (60
)
At 158
 (70
)
At 203
 (95
)
At 221
 (105
)
39.5 k  
26.1 k 
12.1 k 
8.5 k
3.8 k 
2.8 k 
Remarks
Result
(tolerance 
5%)
At 86
 (30
)
At 104
 (40
)
At 140
 (60
)
At 158
 (70
)
At 203
 (95
)
At 221
 (105
)
At 241
 (1
16
)
At 266
 (130
)
At 293
 (145
)
At 320
 (160
)
At 356
 (180
)
39.5 k  
26.1 k 
12.1 k 
8.5 k
3.8 k 
2.8 k 
2.1 k 
1.4 k 
1.0 k 
0.7 k 
0.4 k 
Lamp
Pin1: 16.5 V
Thermistor
Pin4: wash thermistor
Pin6: wash heater
Motor
RD.
pin1: U
pin2: V
pin3: W
NA.
pin1: +
pin2: Hb
pin3: Ha
pin4: GND
Door Switch
NA. pin1: PTC
pin2: PTC
Inlet V
a
lve
NA4.
pin3: main wash
BL.
pin1: common
pin2: AG 
valve
NA5.
pin2: pre valve
pin3: bleach
pin4: hot valve
Result
T
est Points
5-15 
5-15 
5-15 
(1) to (2)
(2) to (3)
(3) to (1)
Result
T
est Points
8-12 k 
8-12 k
10-15 Vdc
10 Vdc
10 Vdc
Remarks
V
oltage Input
Pulsing Signal
Pulsing Signal
(1) to (2)
(1) to (3)
(1) to (4)
(2) to (4)
(3) to (4)
Result
T
est Points
700-1500 
60-90 
Infinity
120 V
a
c
Remarks
At 77
(25
)
At 77
(25
)
V
oltage Input
(2) to (4)
(3) to (4)
(4) to (5)
(2) to (4)
Pump
Drain pump: 10-20 
Circulation pump: 18-30 
Result
T
est Points
WH (1) to RD (3)
WH (3) to RD (1)
Heater: 
12   -18 
Pin1 to Pin2: 
0   -1.2 k
Heater 
BL, BK. pin4: V
ac (input)
BL.
pin3: steam generator
heater (input)
BK.
pin3: wash heater (input)
pin3: steam generator/
YL.
wash heater (output)
pin4: V
ac (output)
AG Sensor
YL.
pin1: GND
pin2: S
pin4: L
Display 
pin3: GND
pin4: 12V
pin5: 5V
Pump 
BL. pin3: circulation pump
NA. pin1: drain pump 
BL. pin3 to NA. pin1
1. Pump running: 120V 
5%
2. Stopped Motion Pump: 0-1V
WM3360H*CA
 Reference
   Part Name  
*
  
The part of this mark is only 
  for steam models.
WM3885H*CA / LSWF3885HVS
8-3. TROUBLESHOOTING SUMMARY
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