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7. TROUBLE SHOOTING

7-1. BEFORE PERFORMING SERVICE

■ Be careful of electric shock when disconnecting parts while troubleshooting.
■ The voltage of each terminal is 110/120 V AC and DC when the unit is plugged in.

7-2. QC TEST MODE.

The washer must be empty and the controls must be in the off state.

1. Press the Wash/Rinse and Spin Speed buttons simultaneously.

2. Press the Power       button, while the above condition. Then buzzer will sound twice.

3. Press the Start/Pause      button repeatedly to cycle through the test modes.

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY

Press the Wash/Rinse and Spin Speed button simultaneously.

So, for example a display indicating  241: a Water level frequency of 241 x.1 kHz

=  24.1 kHz

The digits indicate the water level frequency ( x.1  kHz ).

Check Point

Display Status

None

Turns on all lamps and locks the door.

1 time

Tumble clockwise.

rpm (40~50)

2 times

Low speed Spin.

rpm

3 times

High speed Spin.

rpm

4 times

Inlet valve for bleach turns on.

Water level frequency (25~65)

5 times

Inlet valve for main wash turns on.

Water level frequency (25~65)

6 times

Inlet valve for hot water turns on.

Water level frequency (25~65)

7 times

Inlet valve for dry turns on.

Water level frequency (25~65)

8 times

Tumble counterclockwise.

rpm (40~50)

9 times

Heater turns on for 3 sec.

Water temperature

10 times

Drain pump turns on.

Water level frequency (25~65)

11 times

Dry operation for 6 minutes.

Temperature in Dry duct.

12 times

Power off and unlock the door.

Turn off all lamps.

Number of times the

Start/Pause button is pressed

7-4. ERROR DISPLAY

If you press the Start/Pause button when an error is displayed, any error except 

d

ewill disappear

and the machine will go into the pause status.

In case of 

d

e,

d

e,

d

eif the error is not resolved within 20 sec., or in the case of other errors,

if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. In the case of 

d

e, power will not be turned off.

WATER INLET

ERROR

• Correct water level (246) is not reached within 8 minutes

after water is supplied or it does not reach the preset water
level within 25 minutes.

• The load is too small.
• The appliance is tilted.
• Laundry is gathered to one side.
• Non distributable items are put into the drum.

IMBALANCE

ERROR

• Not fully drained within 10 minutes.

DRAIN

ERROR

• Water is overflowing (water level frequency is over 213).

※ If               is displayed, the drain pump will operate to

drain the water automatically.

OVER FLOW

ERROR

• The SENSOR SWITCH ASSEMBLY is out of order.

PRESSURE

SENSOR 

ERROR

• Door not all the way closed.
• Loose electrical connections at Door switch and 

PWB Assembly.

• The DOOR SWITCH ASSEMBLY is out of order.

DOOR OPEN

ERROR

• The THERMISTOR is out order.

HEATING

ERROR

• MAIN PWB ASSEMBLY is out of order

Replace the MAIN PWB ASSEMBLY

• Winding in the STATOR ASSEMBLY is short-circuited.

Replace the STATOR ASSEMBLY

• “      ” is dispplayed during a high spin 

Replace the LEAD WIRE ASSEMBLY (MOTOR)

• The connector in the LEAD WIRE ASSEMBLY is not connected to

the connnector of STATOR ASSEMBLY

Reconnect or repair the connector

• The hall sensor is out of order/defective.

Replace the STATOR ASSEMBLY

• The Dry Heater is out of order

Replace the Dry Heater

• The Connector of the Dry Heater is not connected properly to the

connector in the Main PWB ASSEMBLY

Reconnect or repair the connector

• The Dry fan motor is out of order

Replace the fan Motor.

CURRENT

ERROR

MOTOR

ERROR

DRY

HEATOR

ERROR

8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION

8. ERROR DIAGNOSIS AND CHECKLIST

NO POWER 

Water inlet trouble

YES

YES

YES

NO

NO

YES

NO

NO

Is the power plug connected firmly to 

120V~ outlet?

Power failure? or Breaker opened?

Visit to check 

Is "       " displayed?

Is the tap opened?

Is the tap frozen?

Is the water supply shut-off?

Is filter in the inlet valve clogged with

foreign material?

Visit to check 

Clean the filter of
inlet valve