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Suds overflow from the
appliance.
(In this condition, wash and 
spin do not operate normally)

YES

YES

YES

YES

SOFTENER

MAX

Is a HE (High Efficiency) detergent used?

Is the proper amount of detergent used 
as recommended?

Recommend to reduce the amount 
of detergent.

Is liquid laundry product put in the correct
compartment of the  dispenser?

Is the cap clogged?

Explain proper use of liquid laundry products.

Visit to service. 

This appliance has an automatic suds sensing function which
prevents overflow.

When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.

Liquid laundry products do not
flow in.

NO

YES

YES

YES

YES

NO

NO

NO

NO

YES

Connector

SB

SB

BL

YL

BL

BL

YL

WH

WH

WH

WH

WH

SB

RD

RD

BL

RD

YL

BK

BK

WH

SB

SB

SB

BL

YL

BL

BL

YL

WH

WH

WH

WH

WH

SB

RD

RD

BL

RD

YL

BK

BK

WH

SB

Is the supplied voltage 120/127 V AC?

Is the voltage between the 2 FILTER ASSEMBLY
connectors 120/127 V AC?

Is the LED (1) on?

Are the connectors (2) on the PWB loose?

Is wire of the DISPLAY PWB ASSEMBLY  
broken?

Replace  DISPLAY PWB ASSEMBLY 
or repair wire.

Check the fuse or reset
the circuit breaker.

Replace the FILTER
ASSEMBLY (CIRC).

Replace MAIN PWB
ASSEMBLY.

Reconnect.

Replace the MAIN PWB
ASSEMBLY.

8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING

1. Be careful of electric shock if disconnecting parts while troubleshooting.

2. First of all, check the connection of each electrical terminal with the wiring diagram.

3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.

CAUTION

YES

YES

YES

NO

NO

Unbalance Part

Base Packing

Level

Tighten

Tighten

Have all the transit bolts and base packing
been removed?

Remove the transit bolts
and Base packing.

Move the washer or
reinforce the floor.

Is the washer installed on a solidly constructed
floor?

Check if the washer is perfectly level as follows:

Check the leveling of the washer with a Level
and check that the washer is stable.

Put an unbalance part (rubber) inside of drum
and start QC test mode and run in high spin
(Refer to section 7-2). 
When the machine is spinning in high speed,
verify that it is stable.

If it is not stable, adjust feet accordingly. After
the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts
must be tightened.

If you do not have the unbalance part, put 4.5 to
6.5 lbs (2 to 3 kg) of clothing. Once loaded,
press power, Rinse+Spin and the start/pause
button in sequence.
When the machine is spinning in high speed,
verify that it is stable. 

If it still has severe vibration and noise, regulate a specific spin speed that generates excessive vibration and
noise as follows:

1) Put an unbalance part (rubber) inside of the drum.

2) Start the QC test mode (Refer to section 7-2).

3) Press Delay Wash button, then ‘          ’ is displayed.

4) Press the Spin Speed button repeatedly to select Extra High.

5) Press the Quick Cycle button, the spin speed is displayed.

6) Press the Start/Pause button.

7) Press the Dry button repeatedly to set spin speed (600, 900, 1020, 1120 rpm) and check if there is vibration and

noise.

8) If there is no vibration and noise, increase the spin speed by pressing Dry button.

9) If there is vibration and noise, rotate the Cycle selector knob clockwise to reduce the Spin Speed (reduce by 50

and 100 rpm). In case of 600 rpm, it can not reduce the spin speed.

10) If vibration and noise are reduced, press the Quick Cycle button to store (2 beep sounds).

* If you want to return to factory default spin speed setting, repeat above steps except step 9).