LG WD-10401TD Service Manual ▷ View online
15
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
The connector (3-pin, male, white) in the LEAD WIRE
ASSEMBLY is not connected to the connector (3-pin,
female, white) of STATOR ASSEMBLY.
Reconnect or repair the connector
The electric contact between the connectors 3-pin,
male, white in the LEAD WIRE ASSEMBLY and 4-pin,
female, natural in the MAIN PWB ASSEMBLY is bad or
unstable.
Reconnect or repair the contact in the connector
The LEAD WIRE ASSEMBLY between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
circuited).
Repair the damaged (open-circuited) the LEAD
WIRE ASSEMBLY
The hall sensor is out of order / defective.
Replace the STATOR ASSEMBLY
Water leaks
[WD(M)-14400(5)TD/12400(5)TD]
The washer experienced a power failure.
Restart the cycle.
CURRENT
ERROR
LOCK ERROR
WATER LEAKS
POWER
FAILURE
8
9
10
11
8. ERROR DIAGNOSIS AND CHECK LIST
16
8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION
SYMPTOM
GUIDE FOR SERVICE CALL
WATER INLET TROBLE
NO POWER
Power failure? or Breaker opened?
Is the outlet controlled by a switch
Is displayed?
Is the tap opened?
Is the tap frozen?
Is the water supply shut-off?
Clean the filter of
inlet valve
Is filter in the inlet valve clogged with foreign
material?
Visit to check
Is the power plug connected firmly to
220-240V ~ outlet?
Visit to check
17
SYMPTOM
GUIDE FOR SERVICE CALL
DRAIN TROUBLE
DOOR OPEN ERROR
Check if the door switch is O.K
Is displayed?
Is the debris filter clogged with foreign
material such as pins, coins, etc.?
Is the drain hose frozen with water, kinked,
or crushed?
Visit to check
Clean up
the filter
Close the door
Did you press the Start/Pause button when
the door is open?
Visit to check
18
SYMPTOM
GUIDE FOR SERVICE CALL
No effect of softener
suds overflow from
the appliance,
(in this condition,
wash and spin do not
operate normally)
Is softener put in the correct compartment of the
drawer?
Is the drawer closed during wash?
Is the softener cap clogged?
Explain how to use softener
Clean the compartment for softener
Visit to check
Compartment for softener
Is low-sudsing detergent for the drum washing
machine used?
Is the proper amount of detergent used as
recommended?
LOW-SUDSING
DETERGENT
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and preventing
overflow.
When much suds are sensed, the suds removing function such as
drain, water input, and pause will operate without rotating the drum.
drain, water input, and pause will operate without rotating the drum.
Recommend to reduce the amount
of detergent.
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