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MOTOR 

L

OCKED

E

RROR

• The connector in the LEAD WIRE ASSEMBLY is 

not connected to the connector of STATOR

ASSEMBLY.

Reconnect or repair the connector.

• The hall sensor is out of order/defective.

Replace the STATOR ASSEMBLY

Page 34

• Water leaks

Page 36

P

OWER 

F

AILURE

W

A

TER 

L

E

AKAGE

• The washer experienced a power failure

Press the start/pause button

7-6. TROUBLESHOOTING WITH ERROR

Is the water tap closed?

[Note] Environmental safety check list

1. No water tap leakage or freeze       4. No entanglement of water supply hose.
2. No water shortage.                          5. No water supply hose leakage
3. The inlet filter is not cloggeed. 

Check the 

and  open it fully.

When there is water in the tub,
is the water level frequency
over 26.0khz

?

Reconnect or repair the 

.

Or replace the 

.

Replace the 

.

Is the 

connected correctly to the 

and the 

? is the 

alright ?

Check the 

and 

(clogged) 

Check the water level frequency again, 
if it is over 26.2KHz, replace 

Replace the 

.

Is the resistance of each lnlet valve within 3.5 ~4.5 kΩ ?

When the washing machine is started, is the inlet valve
operating?

Pre Valve

Steam Valve

Main Valve

1

2

1

2

3

3

Does the load lean toward one
side

, or is the load a few items?

Is the washing machine installed
at an angle?

Adjust the height of washing
machine to be kept horizontally. 
( Page 7)

Is the laundry mixed?

The few items of clothing will clump together 
and their weight will be in one place on the drum,
throwing the weight off during spin mode.
So add some laundry to overcome UE error. 

Try rearranging the laundry in drum 
Or the laundry is separated by size, type, and color.

Separate by size, 

type and color

Is the drain hose kinked ?

Check drain hose for kink and straighten the 

.

Drain Hose

Is the 

clogged ?

Check & Clean 

.

This kind of accumulation on the drain filter not only
prevents proper drainage, but also will promote
bacteria growth and cause odors.
This drain filter should be cleaned once a month.

Open the Cover by coin or
finger(only new model)

Drain water by removing the
hose cap.

Disassemble the pump
filter by turning the filter
cap counterclockwise.

Filter clogged by foreign objects

Assemble & close cap

Clean the filter