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Program Chart

Before servicing ask the customer what the trouble is.
Check the adjustments. (Power supply :220-240V~, Removal of transit bolts etc..)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works OK or NOT.

7. TROUBLESHOOTING

7-1. BEFORE SVC CHECKING

7-2. LOAD TEST MODE

1 Press and Hold ‘

Option (Right)

’ & ‘

Rinse

’ buttons

and then press ‘

Power

’ button.

2 The washer must be empty and the controls must be in the off state.
3 Press Power with above two buttons pressed and then buzzer will sound.
4 Press the Start/Pause button repeatedly to cycle through the test modes

1
2
3
4
5
6

None 

1 time 

2 times 

3 times 

4 times 

5 times 

6 times 

7 times 

8 times 

9 times 

10 times 

11 times 

12 times 

13 times 

14 times 

Turns on all lamps and locks the door.

Tumble clockwise.

Low speed Spin.

High speed Spin.

Inlet valve for prewash turns on.

Inlet valve for main wash turns on.

Inlet valve for hot water turns on.

Inlet valve for steam turns on.

Inlet valve for bleach turns on.

Heater turns on for 3 sec.

Circulation pump turns on.

Drain pump turns on.

Water level Sensor for Steam

Steam Heater turns on for 1.2 sec.

Off

rpm (42~50)

rpm (55~65)

rpm (125~155)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water temperature

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency of TSG (0~255)

TSG temperature

-

Number of times the

Start/Pause button is pressed

Check Point

Display Status

• Water supply is not adequate in area.
• Water supply taps are not completely

open.

• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.

• Drain hose is kinked or clogged.
• The drain filter is clogged.

• Load is too small.
• Load is out of balance.
• The appliance has an imbalance

detection and correction system. If
individual heavy articles are loaded (ex.
bath mat, bath robe, etc.) this system
may stop spinning or even interrupt the
spin cycle altogether.

• If the laundry is still too wet at the end of

the cycle, add smaller articles of laundry
to balance the load and repeat the spin
cycle.

• Ensure door is not open.

• Water overfills due to the faulty water

valve.

• Water level sensor has malfunctioned.

• Over load in motor.

• The washer experienced a power failure.

• Water leaks.

Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.

Clean and straighten the drain hose.
Clean the drain filter.

Add 1 or 2 similar items to help 
balance the load.
Rearrange load to allow proper 
spinning.

Close the door completely.

If  “       ”is not released, call for service.

(    +44-(0) 844 847 LGLG(5454) )

Unplug the power plug and call for service.
(    +44-(0) 844 847 LGLG(5454) )

Close the water tap.
Unplug the power plug.
Call for service.
(    +44-(0) 844 847 LGLG(5454) )

Allow the washer to stand for
30minutes to allow the motor cool;
then restart the cycle.

Restart the cycle.

Call for service.
(    +44-(0) 844 847 LGLG(5454) )

7-6. TROUBLESHOOTING WITH ERROR

Is the water tap closed?

[Note] Environmental safety check list

1. No water tap leakage & freeze.

2. No entanglement of water supply hose.

3. No water shortage.

4. No water supply hose leakage.

5. No the inlet filter clogged.

Check the 

and  open it fully.

When there is water in the tub,

is the water level frequency

over 26.2KHz?

Reconnect or repair the 

.

Or replace the 

.

Replace the 

.

Check the 

and 

(clogged) 

And When you check the water level frequency again, 

if it is over 26.2KHz, you replace 

Replace the 

.

Is the each resistance of Inlet Valve within

3.5 ~4.5 kΩ ?

When the washing machine is started, 

is operated the inlet valve? 

Pre. Valve

Main Valve

AG Valve

Is the 

connected correctly to 

the 

and the 

?

Or is the 

alright ?

1

2

3

1

2

3