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Before servicing ask the customer what the trouble is.
Check the adjustments. (Power supply :220-240 V~, Removal of transit bolts etc..)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works OK or NOT.

7. TROUBLESHOOTING

7-1. CHECK BEFORE SERVICE

7-2. LOAD TEST MODE

1 Touch and Hold ‘Temp.’ & ‘Rinse’ buttons

and then press ‘Power’ button.

2 The washer must be empty and the controls must be in the off state.

3 Press Power with above two buttons pressed and then buzzer will sound.

4 Press the Start/Pause button repeatedly to cycle through the test modes

MODEL : F1695RDH (1~9)

1
2
3
4
5
6

Time Left

Washing

20%

1600

40°C

#

Normal

Display Status

Remark

Check Point

Numberof times the

Start/Pause in Pressed

0

1 

2 

3 

4

5 

6 

7 

8 

9 

10 

11

12 

13

14  

15

Turns on all light and locks the door.

Tumble clockwise

Low speed spin

High speed spin

Inlet valve for prewash turns on.

Inlet valve for main wash turns on.

Inlet valve for hot water turns on.

Inlet valve for Dry valve turns on.

Inlet valve for steam turns on.

Inlet valve for Filter Cleaning valve turns on.

Tumble counterclockwise

Heater turns on for 3 sec.

Circulation pump turns on.

Drain pump turns on.

Dry fan/ Dry Heater turns on

Off

QE TEST MODE

rpm(42~50)

rpm (55~65)

rpm (125~155)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

rpm(42~50)

Water temperature

Water level frequency (25~65)

Water level frequency (25~65)

Dry Fan/Dry Heater 5min

-

3in2

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY 

7-4. HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR

AT OPERATING CONDITION.

040

045

000

100

021

041

045

097

000

045

112

000

025

084

000

051

145

000

The digits indicate the water level frequency.
For example, if 25 is displayed

51

the water level frequency is 25.51kHz (25+51/100).

Data View Type : In case of ‘040’

Touch the Temp. and Pre Wash button simultaneously.
If the knob is turned, the data view type is changed from 40 to 49

Touch the Temp. and Pre Wash button simultaneously.
If the knob is turned, the data view type is changed from 40 to 49

040

045

000

100

021

041

045

097

000

045

112

000

248

036

000

026

145

000

Thermistor in tub temperature

Data View Type : In case of ‘040’

Time Left

Washing

20%

1600

40°C

#

Normal

Time Left

Washing

20%

1600

40°C

#

Normal

1. Range of vibraiton sensor data has to

change between 1900 and 2100 when
stopping the motor.

2. When the washer is in spin mode, if the

vibration sensor data doesn’t change
and keeps the static value, disconnection
or noise effect is suspected.

3. In case of over-range, we also need to

check the status of vibration sensor.

1) Data View Type : Touch and Hold Pre Wash and Temp. key simultaneously, and then turn the knob

until it display ‘043’.

2) Vibration Sensor Data = Vib_Sensor X-axis_01 x 100 + Vib_Sensor X-axis_02
3) Vibration Sensor status : If it displays ‘000’, normal, ‘001’, incorrect initial position of vibration sensor

or offset error, ‘002’, disconnection of vibration sensor.

7-5 HOW TO CHECK THE VIBRATION SENSOR

If you press the Start/Pause button in error condition, any error except 

will disappear and the

machine will change into the pause status.
In case of 

, 

, if the error is not resolved within 20 sec., and in case of all other errors, if the

error is not resolved within 4 min., the power will turn off automatically and the error only will blink.
But in the case of 

, the power will not turn off.

7-6. ERROR DISPLAY

WATER INLET

ERROR

• Not reached the water level(248) within 10 minutes

after water supplied or not reached to the preset

water level within 25 minutes. 

Page 22

UNBALANCE

ERROR

• The appliance is tilted.

• Laundry is gatherd to one side. 

Page 23

WATER OUTLET

ERROR

• Not fully drained within 10 minutes.

Page 24

OVERFLOW

ERROR

• Water is overflowing (under 21.3kHz).

If "         " is displayed, the drain pump operates 

to drain the water automatically.

Page 26

PRESSURE SENSOR

S/W ERROR

• The pressure sensor switch is out of order.

Page 27

DOOR OPEN 

ERROR

• In case of operating the reservation function or the

other function with door opened. Close the door,

then the error display is resolved.

• The door switch is out of order.

Page 28

THERMISTOR(HEATING)

ERROR

• The THERMISTOR is out of order.

Page 29