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11

SB 10

Troubleshooting

This unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. So if you have a problem, first check this list for a possible solution.  

If the problem persists, consult your authorized  Harman Kardon service center.

If no sound comes from any of the soundbar speakers:

Check that the receiver/amplifier is on and a sound source is playing.

 

Make sure that all wires between the receiver/amplifier and the soundbar are 

 

connected properly.
Make sure that none of the speaker wires is frayed, cut or punctured.

 

Review the proper operation of your receiver/amplifier.

 

If there is no sound coming from the soundbar’s left or right speaker:

Check that the balance control on your receiver/amplifier is not set all the way 

 

to one channel. 
Check your receiver/amplifier’s speaker-setup procedure to make sure that the 

 

speaker in question has been enabled and that its volume level has not been 

turned all the way down.
Make sure that all wires between the receiver/amplifier and the soundbar left 

 

or right speaker terminals are connected properly.
Make sure that the speaker wires are not frayed, cut or punctured.

 

If there is no sound coming from the soundbar’s center speaker:

Check  your  receiver/amplifier’s  speaker-setup  procedure  to  make  sure  that 

 

the center speaker has been enabled and its volume level has not been turned 

all the way down.
Make  sure  that  all  wires  between  the  receiver/amplifier  and  the  soundbar's 

 

center speaker terminals are connected properly.
Make sure that the speaker wires are not frayed, cut or punctured.

 

If your receiver is operating in Dolby

 

®

 Pro Logic

®

 mode, make sure that the 

center speaker is not set to Phantom.

If the subwoofer does not turn on:

Check that the subwoofer’s Power Cord is plugged into a working AC outlet.

 

Check that the subwoofer’s Power Switch is in the On position.

 

If there is no sound coming from the subwoofer:

Check that the subwoofer’s Power Cord is plugged into a working AC outlet.

 

Check that the subwoofer’s Power Switch is in the “On” position.

 

Check that the Subwoofer Level Control is not turned all the way down (fully 

 

counterclockwise).
Check  the  audio  cable  connection  between  your  receiver/processor  and  the 

 

subwoofer.
Check  your  receiver/amplifier’s  speaker-setup  procedure  to  make  sure  that 

 

the subwoofer has been enabled and that its volume level has not been turned 

all the way down.

If the system plays at low volumes but shuts off as volume is increased:

Make sure that all wires between the receiver/amplifier and the soundbar are 

 

connected properly.
Make sure that none of the speaker wires is frayed, cut or punctured.

 

If  you  have  an  additional  pair  of  front  speakers  connected  to  your  receiver/

 

amplifier, make sure that you’re not operating the system below the receiver/

amplifier’s minimum impedance requirements. Check the receiver/amplifier’s 

documentation for more information.

You can find additional troubleshooting information in the FAQs link on the Support page at www.harmankardon.com.

harman/kardon

SB 10 / 230V Service Manual

Page 8 of 16

SB 10

Specifications

SB 10 system
Frequency response:

45Hz – 20kHz (–6dB)

SB 10 soundbar speaker
Low-frequency transducer
Left:
Right:
Center:

 

3" (76mm) paper cone, video-shielded
3" (76mm) paper cone, video-shielded
Two 3" (76mm) paper cones, video-shielded

High-frequency transducer
Left:
Right:
Center:

3/4" (19mm) silk dome, video-shielded
3/4" (19mm) silk dome, video-shielded
3/4" (19mm) silk dome, video-shielded

Recommended power handling
Left –Right:
Center:

60 watts (each)
100 watts

Nominal impedance:

8 ohms (each channel)

Sensitivity (2.83V/1m):

84dB (each channel)

Crossover frequency:

2.2kHz, 24dB/octave

Connector type:

Push-spring terminal

Enclosure type:

Sealed

Finish:

Gloss black

Dimensions (H x W x D):

4-5/16" x 36-1/4" x 3-1/2" 
(110mm x 920mm x 89mm)

Weight:

8.1 lb (3.67kg)

Powered Subwoofer
Low-frequency transducer:

8" (203mm)  down-firing cone, video-shielded

Amplifier power:

200 watts

Frequency response:

45Hz – 200Hz (–6dB)

Controls:

Volume, phase, bass boost

Connections:

LFE input, left and right RCA line-level inputs

Enclosure type:

Sealed

Finish:

Gloss black

Power requirement:

AC 100 ~ 120V, 50/60Hz, 200W or 
AC 220 ~ 240V, 50/60Hz, 200W

Power consumption:

<1W (standby); 200W (maximum)

Dimensions (H x W x D):

13-29/32" x 10-1/2" x 10-1/2" 
(353mm x 267mm x 267mm)

Weight:

19.8 lb (9kg)

12

harman/kardon

SB 10 / 230V Service Manual

Page 9 of 16

 

harman/kardon

SB 10 / 230V Service Manual

Page 10 of 16

 

harman/kardon

SB 10 / 230V Service Manual

Page 11 of 16