Harman Kardon HK 3390 (serv.man4) Service Manual ▷ View online
Troubleshooting Guide
TROUBLESHOOTING 17
English
T
his unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. If you have a problem, first check this list for a
possible solution. If the problem persists, consult your authorized Harman Kardon Service Center.
If the problem is...
Make sure that the...
No lights appear when System Power 2 button
Unit is plugged into a live outlet.
is pressed
No sound is heard
No sound is heard
Unit has not been muted.
Correct input function selector button has been pressed.
Volume is turned up.
Speakers have been turned on using the Speaker Selectors 67ü√.
Correct input function selector button has been pressed.
Volume is turned up.
Speakers have been turned on using the Speaker Selectors 67ü√.
No output from one or more channels
Cables are not defective: check/replace speaker cables.
Tuner sound has a large amount of interference, or
Antenna is properly connected.
the “Stereo” display is not illuminated, or
Antenna is properly located.
Tuner sound distorts and/or is noisy
Antenna is set in the proper direction.
Antenna is adequate to receive the desired station.
Antenna is adequate to receive the desired station.
Tuner is intermittent or continuously buzzing or hissing
Unit is away from fluorescent lights, TVs, motors and
other electrical appliances.
other electrical appliances.
Remote does not function correctly
Batteries are not weak, and replace them if necessary.
Correct device page has been selected by pressing the Source Selector key ç.
Remote sensor is not obstructed, and remote is pointing directly at sensor at an angle of
no more than 30 degrees. Also, check for fluorescent lighting, which may be interfering
with the IR transmission.
Correct device page has been selected by pressing the Source Selector key ç.
Remote sensor is not obstructed, and remote is pointing directly at sensor at an angle of
no more than 30 degrees. Also, check for fluorescent lighting, which may be interfering
with the IR transmission.
Cassette or CD sounds distorted
Cassette deck or CD player has not been plugged into the Phono input.
(Only use the outputs of a turntable or tonearm with the Phono input.)
(Only use the outputs of a turntable or tonearm with the Phono input.)
Turntable sounds distorted
Turntable has been plugged into the Phono Input
5,
as the other inputs are not compatable with turntable signal levels
No video image
Video source unit’s video ouput is properly connected, the source is turned on and the correct
video input on the HK 3490/HK 3390 has been selected
Video Monitor Output
video input on the HK 3490/HK 3390 has been selected
Video Monitor Output
K is connected to a TV or video display, and that the TV is turned
on and the proper input on the TV has been selected
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harman/kardon
HK 3390/230 Service Manual
Page 5 of 64
1 Video 3 input jacks
2 System Power Control
3 Power Indicator
4 Headphone Jack
5 Mute
6 Speaker 1 Selector
7 Speaker 2 Selector
8 Phone Input Selector
2 System Power Control
3 Power Indicator
4 Headphone Jack
5 Mute
6 Speaker 1 Selector
7 Speaker 2 Selector
8 Phone Input Selector
(The Bridge/Phono Input Selector HK 3490 only)
9 Tape Monitor Input Selector
) Tuning Button
! Video 1 Input Selector
@ Preset Scan
# CD Input Selector
$ Video 2 Input Selector
% Preset Selector
^ DSP Function Selector (HK 3490 only),
! Video 1 Input Selector
@ Preset Scan
# CD Input Selector
$ Video 2 Input Selector
% Preset Selector
^ DSP Function Selector (HK 3490 only),
Dimmer Switch (HK 3390 only).
& FM/AM Selector
* FM Mode Selector
* FM Mode Selector
( Sleep Button
Ó Bass Control
Ô Treble Control
Balance Control
Ò Volume Control
Ú Video 3 Input Selector
Û Information Display
Ù Remote Sensor Window
Ó Bass Control
Ô Treble Control
Balance Control
Ò Volume Control
Ú Video 3 Input Selector
Û Information Display
Ù Remote Sensor Window
1 Video 3 Input Jacks: These audio/video
jacks may be used for temporary connection to
video games or portable audio/video products
such as camcorders and portable audio players.
jacks may be used for temporary connection to
video games or portable audio/video products
such as camcorders and portable audio players.
To select the front-panel inputs, press the Video
3 Input Selector Ú repeatedly until the
Information Display shows the text "VIDEO F /
ANALOG". When using the rear panel inputs,
the Display shows "VIDEO 3 / ANALOG".
3 Input Selector Ú repeatedly until the
Information Display shows the text "VIDEO F /
ANALOG". When using the rear panel inputs,
the Display shows "VIDEO 3 / ANALOG".
2 System Power Control: When the Main
Power Switch
Power Switch
S is “ON,” press this button to
turn on the HK 3490/HK 3390; press it again to
turn the unit off (to Standby). Note that the
Power Indicator 3 changes color from amber
to white when the unit is on.
turn the unit off (to Standby). Note that the
Power Indicator 3 changes color from amber
to white when the unit is on.
3 Power Indicator: This LED will illuminate in
amber when the unit is in the Standby mode to
signal that the unit is ready to be turned on.
When the unit is in operation, the indicator will
turn white. A red indicator means that the unit is
in the Protect mode, and should be turned off
and then checked for a possible speaker wire
short circuit.
amber when the unit is in the Standby mode to
signal that the unit is ready to be turned on.
When the unit is in operation, the indicator will
turn white. A red indicator means that the unit is
in the Protect mode, and should be turned off
and then checked for a possible speaker wire
short circuit.
4 Headphone Jack: This jack may be used to
listen to the HK 3490/HK 3390’s output through
a pair of headphones. Be certain that the head-
phones have a standard 6,3 mm stereo phone
plug. When a headphone is connected, the
Speakers 1 and Speakers 2 Selectors are inac-
tive.
listen to the HK 3490/HK 3390’s output through
a pair of headphones. Be certain that the head-
phones have a standard 6,3 mm stereo phone
plug. When a headphone is connected, the
Speakers 1 and Speakers 2 Selectors are inac-
tive.
5 Mute: Press this button to momentarily
silence the speaker and preamp output of the
HK 3490/HK 3390.
silence the speaker and preamp output of the
HK 3490/HK 3390.
6 Speakers 1 Selector: Press this button to
turn the speakers connected to the Speaker 1
output terminals
turn the speakers connected to the Speaker 1
output terminals
G on or off.
7 Speakers 2 Selector: Press this button to
turn the speakers connected to the Speaker 2
output terminals
turn the speakers connected to the Speaker 2
output terminals
H on or off.
8
9
@
^
(
7
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1
4 FRONT PANEL CONTROLS
Front Panel Controls
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harman/kardon
HK 3390/230 Service Manual
Page 6 of 64
6 REAR PANEL CONNECTIONS
Rear Panel Connections
ON
OFF
O
P
B
A
8
7
7
J
L
J
L
K
N
N
F
4
D
C
F
E
R
Q
5
6
I
G
S
H
0 AM Antenna
1 FM Antenna
2 Phono Ground
3 Remote IR In
4 Remote IR Out
5 Phono Inputs
6 CD Inputs
7 Video 1 Audio/Video Play/In
8 Tape Monitor Play/In
9 Tape Monitor Record/Out
1 FM Antenna
2 Phono Ground
3 Remote IR In
4 Remote IR Out
5 Phono Inputs
6 CD Inputs
7 Video 1 Audio/Video Play/In
8 Tape Monitor Play/In
9 Tape Monitor Record/Out
A Video 1 Audio/Video Record/Out
B Video 2 Audio/Video Inputs
C Main In
D Video 3 Audio/Video Inputs
E Preamp Out
F Subwoofer Out
G Speaker 1 Terminals
H Speaker 2 Terminals
I Switched AC Outlet
J Power Cable
B Video 2 Audio/Video Inputs
C Main In
D Video 3 Audio/Video Inputs
E Preamp Out
F Subwoofer Out
G Speaker 1 Terminals
H Speaker 2 Terminals
I Switched AC Outlet
J Power Cable
K Video Monitor Outputs
L The Bridge Input (HK 3490 only)
M Update Cable Input
N Reset Switch
O Coaxial Digital Audio Input (HK 3490 only)
P Optical Digital Audio Input (HK 3490 only)
Q Subwoofer Trigger Outputs
R Subwoofer Link On/Off Switches
S Main On/Off Switch
L The Bridge Input (HK 3490 only)
M Update Cable Input
N Reset Switch
O Coaxial Digital Audio Input (HK 3490 only)
P Optical Digital Audio Input (HK 3490 only)
Q Subwoofer Trigger Outputs
R Subwoofer Link On/Off Switches
S Main On/Off Switch
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harman/kardon
HK 3390/230 Service Manual
Page 7 of 64
harman/kardon
HK 3390/230 Service Manual
Page 8 of 64
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