Harman Kardon GO AND PLAY II (serv.man4) Service Manual ▷ View online
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7
Symptom
Possible Problem
Solution
Note
Sound Quality
There is no sound coming
from the Harman Kardon
Go + Play II unit.
No power to unit.
Make sure that the wall outlet
or power strip has power.
Make sure that all switches
for outlet/power strip are on
and that all switches for the
unit are on.
Is the LED on? If the LED is
not on, power is not getting
to your Harman Kardon
Go + Play II unit. Try the
solutions shown.
Incorrect source selection.
Make sure that the iPhone/
iPod is properly docked or
that the auxiliary cable is
properly connected.
Turn up the volume.
Check the unit with a known
good source.
Connect the Aux In cable to
the headphone jack of your
iPhone/iPod.
Sound comes from only one
side/channel.
iPhone/iPod or auxiliary
cable is not seated
properly.
Make sure the iPhone/iPod
is seated all the way into the
docking station.
Make sure the auxiliary cable
is seated all the way into
the jack.
Try resetting the iPhone/iPod.
If you are using a 3.5mm
auxiliary extension cable,
make sure it is a stereo
cable.
Symptom
Possible Problem
Solution
Note
Sound Quality
Distortion (static, crackling
or hissing sounds).
Audio source or source
material may be the
problem.
Test the Harman Kardon
Go + Play II unit with another
source.
Does the distortion occur
with specific songs? If so,
check the recording or
record the source again.
Volume level may be
too high.
Check volume of source.
Some devices will distort the
output signal if the volume
is set to maximum.
EQ setting may be too
high.
Check the EQ setting on your
iPhone/iPod or source device.
It is recommended that the
source device EQ be set to
“Flat” or “Off.”
Harman Kardon Go + Play II
unit emits a loud hum or
buzzing noise.
Input cable is not plugged
in properly.
Check input cable connection.
Cable may be bad.
Replace cable.
Ground loop.
Turn the Harman Kardon
Go + Play II unit off and
connect it to another wall
outlet.
Speaker system experiences
radio-frequency interference
or picks up a radio-station
transmission.
Input cable may be picking
up interference.
Purchase a ferrite core
and wrap the excess cable
around it. A ferrite core can
be purchased at your local
electronics store.
Troubleshooting
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7
Symptom
Possible Problem
Solution
Note
Charging
iPhone/iPod will not charge.
No power to unit.
Make sure that your the
wall outlet or power strip
has power.
Make sure that all switches
for outlet/power strip are on
and that all switches for the
unit are on.
If the Go + Play II unit is
connected to a computer,
make sure computer is on
and the USB port has power.
The iPhone/iPod is not
making full contact with
the docking station.
Make sure that the iPhone/
iPod is seated securely into
the docking station.
Technical Specifications
Model:
Harman Kardon Go + Play
™
II
Available in:
Black
Requirements:
iPhone/iPod with docking connector;
3.5mm output jack for other devices
3.5mm output jack for other devices
Drivers:
Four Odyssey and one Atlas
™
transducers
Power:
Tweeters: 2 x 15 watts @ 1% THD
Woofers: 2 x 30 watts @ 1% THD
Woofers: 2 x 30 watts @ 1% THD
Frequency Response:
40Hz – 20kHz
Dimensions:
Length: 20" (500mm)
Width: 9" (230mm)
Height: 9-1/2" (240mm)
Width: 9" (230mm)
Height: 9-1/2" (240mm)
Weight:
8.6 lb (3.9kg)
Input Impedance:
>10K ohms
Signal-to-Noise Ratio:
>85dB
External Power Supply
Input Voltage:
100 ~ 240V AC
Output Voltage:
18V DC @ 3.3A
English
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Harman Consumer Group, Inc.
8500 Balboa Boulevard, Northridge, CA 91329 USA
516.255.4545 (USA only)
www.harmankardon.com
Made in China.
© 2009 Harman International Industries, Incorporated. All rights reserved.
Harman Kardon is a trademark of Harman International Industries, Incorporated, registered in the United States and/or other
countries. Harman Kardon Go + Play II and Atlas are trademarks of Harman International Industries, Incorporated.
iPod and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc.
“Made for iPod” means that an electronic accessory has been designed to connect specifically to iPod and has been certified
by the developer to meet Apple performance standards. “Works with iPhone” means that an electronic accessory has been
designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. iPhone/iPod
is not included.
Features, specifications and appearance are subject to change without notice.
Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities.
Contact your local government for information regarding the collection systems available.
Part Number: 950-0280-00 Rev. A
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GO+PLAY II EXPLODED VIEW AND PARTS
Click on the first or last page to see other GO AND PLAY II (serv.man4) service manuals if exist.