Harman Kardon GO AND PLAY 5V Service Manual ▷ View online
.5
troubleshooting
Symptom
Possible.Problem
Solution
Note
Sound.Quality
Sound.Quality
No.power.to.unit.
There.is.no.sound.coming.
from.the.Harman.Kardon..
Go.+.Play.unit.
from.the.Harman.Kardon..
Go.+.Play.unit.
Make.sure.wall.outlet.or..
power.strip.has.power...
Make.sure.all.switches.for.
outlet/power.strip.are.on..
and.that.all.switches.for..
the.unit.are.on.
power.strip.has.power...
Make.sure.all.switches.for.
outlet/power.strip.are.on..
and.that.all.switches.for..
the.unit.are.on.
Incorrect.source.selection.
Is.the.LED.on?.If.the.LED..
is.not.on,.power.is.not.getting.
to.your.Harman.Kardon..
Go.+.Play.unit..Try.the..
solutions.shown.
is.not.on,.power.is.not.getting.
to.your.Harman.Kardon..
Go.+.Play.unit..Try.the..
solutions.shown.
Make.sure.that.the.iPod.is.
properly.docked.or.that.the.
auxiliary.cable.is.properly.
connected.
properly.docked.or.that.the.
auxiliary.cable.is.properly.
connected.
Turn.up.the.volume.
Check.the.unit.with.a.known.
good.source.
good.source.
Connect.the.Aux.In.cable.to.the.
headphone.jack.of.your.iPod.
headphone.jack.of.your.iPod.
Sound.comes.from.only..
one.side/channel.
one.side/channel.
iPod.or.auxiliary.cable.is.not.
seated.properly.
seated.properly.
Make.sure.you.are.using.the.
correct.iPod.adapter.and.that.
the.iPod.is.seated.all.the.way.
into.the.docking.station.
correct.iPod.adapter.and.that.
the.iPod.is.seated.all.the.way.
into.the.docking.station.
Make.sure.the.auxiliary.cable.is.
seated.all.the.way.into.the.jack.
seated.all.the.way.into.the.jack.
Try.resetting.the.iPod.
If.you.are.using.a.3.5mm.
auxiliary.extension.cable,.make.
sure.it.is.a.stereo.cable.
auxiliary.extension.cable,.make.
sure.it.is.a.stereo.cable.
Distortion.(static,.crackling..
or.hissing.sounds).
or.hissing.sounds).
Distortion.(static,.crackling..
or.hissing.sounds).
or.hissing.sounds).
Noise.may.be.caused..
by.interference.from.a..
monitor,.cell.phone.or..
other.transmitting.device.
by.interference.from.a..
monitor,.cell.phone.or..
other.transmitting.device.
Move.the.Harman.Kardon..
Go.+.Play.unit.away.from.the.
devices.to.see.whether..the.
distortion.is.eliminated.
Go.+.Play.unit.away.from.the.
devices.to.see.whether..the.
distortion.is.eliminated.
Audio.source.or.source..
material.may.be.the.problem.
material.may.be.the.problem.
Test.the.Harman.Kardon..
Go.+.Play.unit.with.another.
source.
Go.+.Play.unit.with.another.
source.
Symptom
Possible.Problem
Solution
Note
Does.the.distortion.occur.with.
specific.songs?.If.so,.check.
the.recording.or.record.the.
source.again.
specific.songs?.If.so,.check.
the.recording.or.record.the.
source.again.
Volume.level.may.be.too.high.
Check.volume.of.source.
Some.devices.will.distort.the.
output.signal.if.the.volume.is.
set.to.maximum.
output.signal.if.the.volume.is.
set.to.maximum.
EQ.setting.may.be.too.high.
Check.the.EQ.setting.on.your.
iPod.or.source.device.
iPod.or.source.device.
It.is.recommended.that.the.
source.device.EQ.be.set.to..
“Flat”.or.“Off.”
source.device.EQ.be.set.to..
“Flat”.or.“Off.”
Cable.may.be.bad.
Replace.cable..
Ground.loop.
Check.input.cable.connection.
Input.cable.may.be.picking.up.
interference.
interference.
Speaker.system.experiences.
radio.frequency.interference.
or.picks.up.a.radio.station.
transmission.
radio.frequency.interference.
or.picks.up.a.radio.station.
transmission.
Input.cable.is.not.plugged.in.
properly.
properly.
Turn.the.Harman.Kardon..
Go.+.Play.unit.off.and.connect..
it.to.another.wall.outlet.
Go.+.Play.unit.off.and.connect..
it.to.another.wall.outlet.
Purchase.a.ferrite.core.and..
wrap.the.excess.cable.around..
it..A.ferrite.core.can.be..
purchased.at.your.local..
electronics.store.
wrap.the.excess.cable.around..
it..A.ferrite.core.can.be..
purchased.at.your.local..
electronics.store.
Harman.Kardon.Go.+.Play..
unit.emits.a.loud.hum.or..
buzzing.noise.
unit.emits.a.loud.hum.or..
buzzing.noise.
English
Harman Kardon
Go + Play 5V service manual
Page 7 of 15
6
Symptom
Possible.Problem
Solution
Note
No.power.to.unit.
Make.sure.wall.outlet.or.power.
strip.has.power..Make.sure.all.
switches.for.outlet/power.strip.
are.on.and.that.all.switches.for.
the.unit.are.on.
strip.has.power..Make.sure.all.
switches.for.outlet/power.strip.
are.on.and.that.all.switches.for.
the.unit.are.on.
iPod.will.not.charge.
Wrong.adapter.is.used.
Make.sure.that.the.correct.
adapter.is.used.for.your..
specific.iPod.model.
adapter.is.used.for.your..
specific.iPod.model.
The.iPod.is.not.making.full..
contact.with.the.docking.station.
contact.with.the.docking.station.
Make.sure.that.the.iPod..
is.seated.securely.into.the..
docking.station.
is.seated.securely.into.the..
docking.station.
Technical.Specifications
Manufacturer:..
Harman.Kardon,.Inc.
Model:.
Harman.Kardon.Go.+.Play
™
Available.in:.
Black
Requirements:.
iPod.with.docking.connector;.
.
3.5mm.output.jack.for.other.devices
Drivers:.
Two.Ridge.and.two.Atlas
™
.transducers
Power:.
Tweeters:[email protected]%.THD.
.
Woofers:[email protected]%.THD
Frequency.Response:. 40Hz.–.20kHz
Dimensions:.
Dimensions:.
Length:.20".(500mm).
.
Width:.9"
.
(230mm).
.
Height:.9-1/2".(240mm).
Weight:..
8.6.lb.(3.9kg)
Input.Impedance:.
>10K.ohms
Signal-to-Noise.Ratio:. >85dB
Voltage:.
Voltage:.
Input:.100–240V.AC.50/60Hz.2.0A.
.
Output:.18V,.3.3A
Charging
Harman Kardon
Go + Play 5V service manual
Page 8 of 15
.7
Harman Consumer Group, Inc.
8500.Balboa.Boulevard,.Northridge,.CA.91329.USA
516.255.4545.(USA.only)
.
www.harmankardon.com
.
Made.in.China..
8500.Balboa.Boulevard,.Northridge,.CA.91329.USA
516.255.4545.(USA.only)
.
www.harmankardon.com
.
Made.in.China..
.
©.2008.Harman.International.Industries,.Incorporated..All.rights.reserved.
.
Harman.Kardon.is.a.trademark.of.Harman.International.Industries,.Incorporated,.registered.in.the.United.States.and/or.other.countries..
©.2008.Harman.International.Industries,.Incorporated..All.rights.reserved.
.
Harman.Kardon.is.a.trademark.of.Harman.International.Industries,.Incorporated,.registered.in.the.United.States.and/or.other.countries..
Harman.Kardon.Go.+.Play.and.Atlas.are.trademarks.of.Harman.International.Industries,.Incorporated.
.
iPod.is.a.trademark.of.Apple.Inc.,.registered.in.the.U.S..and.other.countries..iPod.not.included..“Made.for.iPod”.means.that.an.electronic.accessory..
.
iPod.is.a.trademark.of.Apple.Inc.,.registered.in.the.U.S..and.other.countries..iPod.not.included..“Made.for.iPod”.means.that.an.electronic.accessory..
has.been.designed.to.connect.specifically.to.iPod.and.has.been.certified.by.the.developer.to.meet.Apple.performance.standards..Apple.is.not.responsible.for.
the.operation.of.this.device.or.its.compliance.with.safety.and.regulatory.standards.
.
.
Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities.
Contact.your.local.government.for.information.regarding.the.collection.systems.available..
If.electrical.appliances.are.disposed.of.in.landfills.or.dumps,.hazardous.substances.can.leak.into.the.groundwater.and.get.into.the.food.chain,.damaging.your.health.and.well-being..
Contact.your.local.government.for.information.regarding.the.collection.systems.available..
If.electrical.appliances.are.disposed.of.in.landfills.or.dumps,.hazardous.substances.can.leak.into.the.groundwater.and.get.into.the.food.chain,.damaging.your.health.and.well-being..
Part.Number:.950-0257-001.Rev.B.
Pb
English
Harman Kardon
Go + Play 5V service manual
Page 9 of 15
Harman Kardon
Go + Play 5V service manual
Page 10 of 15
JBL GO AND PLAY 5V EXPLODED VIEW
PCBA I/O BOOM LITE HK GOPLAY V2 (5VOLT)!
400-0157-002
PCBA IPOD CONNECT HK GOPLAY V2 (5VOLT)
400-0281-001
PCBA MAIN HK GOPLAY EU V2 (5VOLT)
400-0280-001
SPECIAL PARTS FOR 5V VERSION OF GO AND PLAY:
Click on the first or last page to see other GO AND PLAY 5V service manuals if exist.