Sharp LC-60UD20KN (serv.man13) Service Manual / Technical Bulletin ▷ View online
LCD 2014 11 03
Date of Issue: 12
th
November 2014
Classification:
White
LCD TELEVISION TECHNICAL BULLETIN
Page 1 of 5
Sharp Electronics (UK) Limited
Reference
– LV-764/765/769
Revision - 1
White
– Carry out as required
Yellow
– Carry out as required and whenever the unit comes in for service
Red
– Carry out on all units
MODELS
LC60UD20KN
LC70UD20KN
REASON
Availability of new firmware to resolve the following issues:
Audio is output too early when the input is changed from HDMI 4K2K signal to DTV
/ USB.
TV is rebooted when automatic 3D (at HDMI) is changed by the 3D key of remote
control.
Pink noise is displayed when switching 2D / 3D at DTV/HDMI.
Cannot access AQUOS NET+ (MMH portal) when TV starts without network and
the country setting is “U.K” or “Italy”.
Recording cannot be stopped if it accesses Netflix while recording.
Lipsync does not match in USB video, DTV (GAME mode) and PAL (GAME
mode).
When switching a channel in DTV, the pink lasting noise screen may be sometimes
displayed.
Changed: "i-player" icon is displayed at NET service.
The bottom 1 line of screen right half may not be displayed in 4K/60HZ input.
OSD may not be displayed when changing the input signal or turning on TV in
HDMI 4K input.
TELETEXT is not displayed by 2 screens during timer recording.
The screen is not displayed at HDMI1, 2 and 3 only
when using Redray’s player.
The signal of HDMI 1600 x 1200 is not displayed.
ACTION
The advice subsequent pages provide the following information:
Performing a network update.
Performing a USB update.
HDMI IC update.
LCD 2014 11 03
Date of Issue: 12
th
November 2014
Classification:
White
LCD TELEVISION TECHNICAL BULLETIN
Page 2 of 5
Sharp Electronics (UK) Limited
Reference
– LV-764/765/769
Revision - 1
White
– Carry out as required
Yellow
– Carry out as required and whenever the unit comes in for service
Red
– Carry out on all units
Performing a network update
1. Turn on the AC power.
2. Set up a network.
3. Use the Menu button and cursor keys on the remote control or on the set and navigate to -
2. Set up a network.
3. Use the Menu button and cursor keys on the remote control or on the set and navigate to -
Setup - Information - Software update - Network update on OSD menu.
4. If a software update file is detected on the network server, the following screen shows up:
NOTE: If you are not connected to a network, a caution shows up.
"Cannot reach the server. Check the network settings and try again."
NOTE: If there is no software update file on a network server or the software update file is
already installed, a caution shows up.
already installed, a caution shows up.
"The TV does not need to be updated."
5. Update information shows as below.
Select “YES” if there is no problem.
LCD 2014 11 03
Date of Issue: 12
th
November 2014
Classification:
White
LCD TELEVISION TECHNICAL BULLETIN
Page 3 of 5
Sharp Electronics (UK) Limited
Reference
– LV-764/765/769
Revision - 1
White
– Carry out as required
Yellow
– Carry out as required and whenever the unit comes in for service
Red
– Carry out on all units
Performing a network
update…cont
6. The software update starts.
Note
– Do not disconnect the network server during this update.
7. When the update is complete the following screen appears.
The new software version will be shown on-screen.
LCD 2014 11 03
Date of Issue: 12
th
November 2014
Classification:
White
LCD TELEVISION TECHNICAL BULLETIN
Page 4 of 5
Sharp Electronics (UK) Limited
Reference
– LV-764/765/769
Revision - 1
White
– Carry out as required
Yellow
– Carry out as required and whenever the unit comes in for service
Red
– Carry out on all units
Performing a USB update
1. Download and extract the UVP file from the Technical Website.
2. Copy the UVP file onto the root of a USB memory stick.
3. Turn on the AC power.
4. Insert the USB memory stick into a USB socket on the unit.
5. Use the Menu button and cursor keys on the remote control or on the set and navigate to -
2. Copy the UVP file onto the root of a USB memory stick.
3. Turn on the AC power.
4. Insert the USB memory stick into a USB socket on the unit.
5. Use the Menu button and cursor keys on the remote control or on the set and navigate to -
Setup - Information - Software update - USB update on OSD menu.
6. If a software update file is detected on the USB memory stick, the following screen shows up:
NOTE: If there is no software update file in the USB memory stick, a caution shows up.
"Please insert the correct file and retry software update."
NOTE: If the software update file in the USB memory stick is incorrect, a caution shows up.
"Please insert the correct file and retry software update."
NOTE: If the software update file in the USB memory stick is already installed, a caution shows up.
"Please reconfirm the software version and reinstall (if necessary)."
7. The software update starts.
Note
Note
– Do not disconnect the USB memory stick during this update.
Display