Sharp AR-122E (serv.man52) User Manual / Operation Manual ▷ View online
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CONTENTS
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CHECK1
Is the interface cable compatible with the
unit and computer?
unit and computer?
Interface cables compatible with this unit are USB
and parallel cables. Check which type of cable is
supported by your computer, and then purchase
one of the following cables accordingly:
USB cable
Shielded twisted pair cable (2 m Max.: high-speed
transmission equivalent)
Parallel interface cable
IEEE 1284 - Shielded type bi-directional parallel
interface cable (2 m Max.)
CHECK2
Is the interface cable connected securely?
Check if the interface cable is securely plugged into
the connectors of the unit and computer. It is also
advisable to ensure that the connector pins are not
bent.
Reference:
See "CONNECTING THE INTERFACE
CABLE" in the Operation Manual for more
details on interface connection.
CHECK3
Are any other USB peripherals being
connected along with the unit?
connected along with the unit?
If other USB peripherals are connected through the
same hub, disconnect them to see if the problem
still exists.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during
the unit's operation, then printing and scanning may be
disrupted.
If this occurs, check the USB cable and ensure that it is
securely connected, then restart the computer.
Caution
The unit's scanning function can only be used if
the unit is connected to your computer with a
USB cable.
Check the Connection between the Unit and Computer
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Reference:
Plug and Play Screen does not Appear (when the USB is connected)
CHECK1
Is there enough computer memory or hard
disk space?
disk space?
To use this unit, you must have an adequate
amount of hard disk space. If there is insufficient
hard disk space, delete unnecessary files to
increase the free space of the hard disk. If there is
insufficient memory, close unnecessary applications
to increase memory available for printing or
scanning. If you are still unable to print or scan,
install more memory into your computer.
CHECK2
Is your hard disk fragmented?
When data is frequently stored/deleted, the hard
disk may become fragmented causing a reduction
in printing or scanning speed. In this case it is
recommended to defragment your hard disk. You
may use the Windows tools or a commercially
available hard disk defragmenting tool.
CHECK3
If your computer is connected to the unit
through the parallel port, is the parallel port
(LPT) mode set to other than EPP mode?
through the parallel port, is the parallel port
(LPT) mode set to other than EPP mode?
The unit may not operate correctly if the parallel
port mode is set to EPP mode. To set the parallel
port mode to a mode other than EPP mode, refer to
your computer manual or ask the manufacturer of
the computer. ECP mode is recommended to obtain
the best performance from the unit. Note that some
computers may use different names for the modes.
Caution
If you are using Windows XP, the "Found New
Hardware Wizard" may appear after you change
the port setting. In this case, click the "Cancel"
button to close the wizard, and then reinstall the
printer driver as explained in "INSTALLING THE
SOFTWARE" in the Operation Manual.
Check Your Computer
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If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on
the power of both devices, follow the steps below to verify that the USB port is available.
the power of both devices, follow the steps below to verify that the USB port is available.
1
Click the "start" button, click "Control Panel", and
then click "Performance and Maintenance".
On Windows 98/Me/2000, click the "Start" button, select
On Windows 98/Me/2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click "System", click the "Hardware" tab, and click
the "Device Manager" button.
"Universal Serial Bus controllers" will appear in the list
"Universal Serial Bus controllers" will appear in the list
of devices.
3
Click the ( ) icon beside the "Universal Serial Bus
controllers".
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use the USB
port. If the "Universal Serial Bus controllers" shows a
yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting
or contact your computer manufacturer.
4
When you make sure that the USB port is enabled,
install the software, referring to "INSTALLING THE
SOFTWARE" in the Operation Manual.
Note
z
If the "System" icon does not appear on
Windows Me, click "view all Control Panel
options" to view it.
z
On Windows 98/Me, double-click the "System" icon
and click the "Device Manager" tab.
z
On Windows 2000, double-click the "System"
icon, click the "Hardware" tab, and click the
"Device Manager" button.
Plug and Play Screen does not Appear (when the USB is connected)
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If the MFP driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following
procedure.
procedure.
1
Click the "start" button, and then click "Control
Panel".
On Windows 2000, click the "Start" button, select
On Windows 2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click "Performance and Maintenance", and then
click "System".
On Windows 2000, double-click the "System" icon.
On Windows 2000, double-click the "System" icon.
3
Click the "Hardware" tab, and then click the "Driver
Signing" button.
The following dialog box will open.
The following dialog box will open.
4
Check the "What action do you want Windows to
take?" ("File signature verification" on Windows
2000).
If the option "Block" has been selected for your
computer, then the MFP driver will not be installable.
Select the option "Warn" and then install the MFP driver
as explained in "INSTALLING THE SOFTWARE" in the
Operation Manual.
Failed to Install the MFP Driver (Windows 2000/XP)
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